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James Tan
James Tan | Page 6
Maserati-Alfa Specialist jtan@criswellauto.com
Criswell Maserati - Alfa Romeo
19570 Amaranth Drive
Germantown, MD 20874
118 Reviews
Maserati-Alfa Specialist (240) 252-5800 jtan@criswellauto.com James Tan came from Singapore in 1989 and has since made Maryland his home. He was a Sushi Chef before his interest in automobiles played a huge role in making automotive sales his career. Being fluent in English, Mandarin and a few other Chinese dialects has enabled James to better communicate with his clients and meet their needs. James' approach to his clients has always been with a strong work ethic, combined with sincerity and reliability. His choice of sports is swimming and badminton, while chocolate and a good movie always makes his day.
Read moreDealership Experience
9 yrs, 5 mos
Languages Spoken
English
Mandarin
118 Reviews
Write a Review
118 Reviews of James Tan
September 10, 2021
I stumbled across Criswell Masertati-Alfa Romeo's website while looking for a used car on the weekend. Although they were closed, I utilized their chat online option where I was transferred to James Tan. I l while looking for a used car on the weekend. Although they were closed, I utilized their chat online option where I was transferred to James Tan. I let James know that I'll be traveling from NJ (appx 6 hour round trip) and would like to waste as little time as possible on arrival. James called me first thing monday morning to confirm that the vehicle was still available. With that, we got on the road. On the way, I sent James my car's VIN and a few pictures so he can work on getting an estimate trade in value. From arrival to departure from Criswell dealership, it took a little more than two hours. This was the first time in my life I left a car dealership without feeling robbed of my time. Thank you James Tan for coordinating the speedy transaction, being honest, and trustworthy. Thank you Criswell Maserati- Alfaromeo for a great deal on the 2017 volvo s60 T5, and for my trade in. More
by Li
Other Employees Tagged: Krystie Zhang
September 05, 2021
James and Krystie are amazing. Both individuals were most kind, patient and courteous. They were absolutely top notch in ensuring our needs were met and that we were more than comfortable our purchase most kind, patient and courteous. They were absolutely top notch in ensuring our needs were met and that we were more than comfortable our purchase. James knowledge of our purchase was outstanding. More
by dwight421
Other Employees Tagged: Krystie Zhang
July 09, 2021
James Tan’s knowledge and responsiveness made the selection and purchase of my new Alfa Romeo very easy, including the negotiations on price. Often the least pleasant aspect of purchasing a new car c selection and purchase of my new Alfa Romeo very easy, including the negotiations on price. Often the least pleasant aspect of purchasing a new car can be the paperwork, but Robert Buchanan led me through the process in a helpful and expeditious manner, adding to an overall positive experience. More
by vinviz
Other Employees Tagged: Robert Buchanan
July 06, 2021
James Tan was a true professional. I came to pick up my vehicle kind of late in the afternoon and James went over and above responsibilities by staying late to make sure I was comfortable with the car!!! vehicle kind of late in the afternoon and James went over and above responsibilities by staying late to make sure I was comfortable with the car!!! More
by Alpha Jeff
Other Employees Tagged: Krystie Zhang
June 30, 2021
Excellent customer service James and Robert were extremely helpful with everything and it was a smooth process overall will definitely be back! extremely helpful with everything and it was a smooth process overall will definitely be back! More
by travisfasulo
Other Employees Tagged: Krystie Zhang
June 28, 2021
I greatly appreciated the assistance provided by James Tan. He was informed about the vehicle, was to the point, there were no hidden surprises and the process worked smoothly end to end. Tan. He was informed about the vehicle, was to the point, there were no hidden surprises and the process worked smoothly end to end. More
by Ahmed.a.humayun
May 18, 2021
Very professionally received by James Tan and ended up buying an used Maserati. Also the financial part was done swift and professional. Excellent service and a highly recommended dealership. buying an used Maserati. Also the financial part was done swift and professional. Excellent service and a highly recommended dealership. More
by Witte MAS
Other Employees Tagged: Krystie Zhang
May 15, 2021
Great service, honest dealing outstanding instructions. I left very satisfied and eager to drive my new MASERATI which was an extreme pleasure and end to a great day. left very satisfied and eager to drive my new MASERATI which was an extreme pleasure and end to a great day. More
by Scarpeto
May 05, 2021
James was very thoughtful and detailed in his work and really low pressure. It was on a quiet rainy night, but I think he supported us well in our trade/purchase of an Alfa. really low pressure. It was on a quiet rainy night, but I think he supported us well in our trade/purchase of an Alfa. More
by kjb
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