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James Tan
James Tan | Page 8
Maserati-Alfa Specialist jtan@criswellauto.com
Criswell Maserati - Alfa Romeo
19570 Amaranth Drive
Germantown, MD 20874
118 Reviews
Maserati-Alfa Specialist (240) 252-5800 jtan@criswellauto.com James Tan came from Singapore in 1989 and has since made Maryland his home. He was a Sushi Chef before his interest in automobiles played a huge role in making automotive sales his career. Being fluent in English, Mandarin and a few other Chinese dialects has enabled James to better communicate with his clients and meet their needs. James' approach to his clients has always been with a strong work ethic, combined with sincerity and reliability. His choice of sports is swimming and badminton, while chocolate and a good movie always makes his day.
Read moreDealership Experience
9 yrs, 5 mos
Languages Spoken
English
Mandarin
118 Reviews
Write a Review
118 Reviews of James Tan
November 30, 2020
Bought a beautiful car from James Tan of Criswell Maserati. He made the buying process easy, luxurious and well-informed. Will only buy from James! Maserati. He made the buying process easy, luxurious and well-informed. Will only buy from James! More
by JTuvin
Other Employees Tagged: Krystie Zhang
October 31, 2020
Refreshingly pleasant, enjoyable experience working with James Tan, Robert and Krystie to return my leased Alfa Romeo Guilia and lease a new one. James was excellent to work with. He ensured I had a cha James Tan, Robert and Krystie to return my leased Alfa Romeo Guilia and lease a new one. James was excellent to work with. He ensured I had a chance to see and compare all the cars I was considering, answered all questions I had, and made the entire experience a breeze. By far the best car buying experience I have had. More
by brettdrogers
Other Employees Tagged: Robert Buchanan, Krystie Zhang
September 30, 2020
We had a terrific experience with James Tan. He was not pushy in any way. We appreciated very much his low-key approach. James explained the highlights of an Alfa Romeo Giulia logically without a too-often pushy in any way. We appreciated very much his low-key approach. James explained the highlights of an Alfa Romeo Giulia logically without a too-often-encountered-hard-sell-approach. My wife was especially appreciative of that. James displayed the appropriate knowledgeable to frame the Giulia as a good purchase, talking about its many safety and luxury features, and its high performance characteristics. We had, as with many others, "new car buying anxiety", which became a non-factor because of his subdued style of salemanship. Highly recommended and a great person! More
by mkoban
Other Employees Tagged: Krystie Zhang
September 18, 2020
Im from NYC and I was already on my 2nd leased Maserati. My car had low mileage and I was thinking of just taking over the lease as a purchase but with just 1 week away from my lease maturing I found a simi My car had low mileage and I was thinking of just taking over the lease as a purchase but with just 1 week away from my lease maturing I found a similar CPO Ghibli SQ4 but with 6k mileage less than mines at Criswell Maserati. We were to make a deal over the phone and because James and Krystie were both forthcoming without playing any micky mouse games, everything went so smoothly and I was able to drive down to Maryland the day I was to return my leased vehicle and pick up the new one. I highly recommend James and Criswell dealership for your next vehicle !! More
by joonsjun888
Other Employees Tagged: Robert Buchanan, Krystie Zhang
September 05, 2020
I had a wonderful experience with James. No complaints! He was very accommodating and patient. He also accompanied me on the test drive and really knew his stuff. Great customer service skills! He was very accommodating and patient. He also accompanied me on the test drive and really knew his stuff. Great customer service skills! More
by Alyssa
July 29, 2020
James is simply amazing! He was able to answer all our questions and made our process super smooth, easy, and hassle free. He has been available for questions before, during, and after! We recommend him 1 questions and made our process super smooth, easy, and hassle free. He has been available for questions before, during, and after! We recommend him 100% we are so pleased with our purchase and his effort to make us happy. More
by nancy.5259
July 29, 2020
Made a last minute decision to trade in my sports car (Alfa 4C) for a new Stelvio. Contacted James Tan at Criswell first thing Monday morning, had the deal worked out to my satisfaction by lunch, and wa (Alfa 4C) for a new Stelvio. Contacted James Tan at Criswell first thing Monday morning, had the deal worked out to my satisfaction by lunch, and was home with my new Stelvio for supper. Was very happy with the deal we worked out and it was great working with James. He was able to answer all my questions and made the process easy and pressure free. I highly recommend contacting James for your next vehicle purchase. More
by The Richard's
July 27, 2020
The sales experience was made easy. James was great to work with and Krystie made the finance experience effortless. Thank you to the entire team. work with and Krystie made the finance experience effortless. Thank you to the entire team. More
by dhills
Other Employees Tagged: Krystie Zhang
June 30, 2020
Dream Car James Tan was extremely helpful and even came in to meet with us on his day off. He went above and beyond to make sure that we were comfortable with James Tan was extremely helpful and even came in to meet with us on his day off. He went above and beyond to make sure that we were comfortable with the price of the car and our trade-in. He wore a mask and we did as well, which gave us an added level of safety and confidence. Thank you, James! Krystie Zhang was a delight and made the process seamless. Great team!!! More
by Douglas
Other Employees Tagged: Krystie Zhang
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