James Thomas
James Thomas at City Volkswagen of Highland

James Thomas

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Contact Me
4.9
230 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

2 yrs, 8 mos

Industry Experience

27 yrs, 10 mos

4.9

230 Reviews

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230 Reviews of James Thomas

January 16, 2026

Dealership Rating
Employee Rating

Larnell, Daveed and James provided me with excellent customer service! Everything was explained thoroughly and I left with the car I wanted! I would definitely recommend the dealership to anyone looki More

by dcain0403
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larnell Pillow, Daveed Allen

Jan 16, 2026

City Volkswagen of Highland responded

Thank you for choosing City Volkswagen of Highland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 08, 2026

Dealership Rating
Employee Rating

Great experience overall. Everyone we dealt with was very friendly and helpful, and the dealership was incredibly accommodating to helping us - and our 3 young kids - find the More

by jochrimo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2026

City Volkswagen of Highland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 28, 2025

Dealership Rating
Employee Rating

Daveed provided great customer service! He was able to answer all my questions and I was able to walk out the door with a brand new car that day! More

by dcain0403
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larnell Pillow, Daveed Allen

Dec 29, 2025

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 24, 2025

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The team was fantastic! They made my experience great! I highly recommend Daveed, James, and the entire team. More

by LAVISHBYDOMO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daveed Allen

Dec 24, 2025

City Volkswagen of Highland responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 23, 2025

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Employee Rating

Very good customer service. Everyone was very knowledgeable. Overall a very good experience. Thank you! More

by nkooistra07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daveed Allen

Dec 23, 2025

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 20, 2025

Dealership Rating
Employee Rating

If you’re looking for an honest salesperson and smooth buying process, please go see Joe Leduc. He was very informative and professional. To make things better, the sales manager Brian was there throughou More

by Being.ash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian West, Joe LeDuc

Dec 21, 2025

City Volkswagen of Highland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 12, 2025

Dealership Rating
Employee Rating

Everyone made my experience a very good stress-free car buying experience. I appreciate everyone and everything they did to help me drive off. More

by Mille02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Larnell Pillow

Dec 12, 2025

City Volkswagen of Highland responded

Thanks for sharing about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 12, 2025

Dealership Rating
Employee Rating

Thank you Lameshia for getting me into my second VW Atlas, you always show great customer service More

by singh.jatin82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Brian West

Dec 12, 2025

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 12, 2025

Dealership Rating
Employee Rating

I purchased my second Volkswagen vehicle from Lameshia and she gave the same awesome customer service as my first purchase, thank you so much Lameshia More

by Sandhurandeep14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers, Brian West

Dec 13, 2025

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 09, 2025

Dealership Rating
Employee Rating

Very personable and thorough. Felt at home with her and not rushed. Car buying is usually stressful but we had a good time with Lameisha! More

by Mille02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lameshia Rogers

Dec 09, 2025

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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