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James Thomas
James Thomas at City Volkswagen of Highland

James Thomas | Page 9

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

Contact Me
4.8
275 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Dealership Experience

3 yrs

Industry Experience

28 yrs, 2 mos

4.8

275 Reviews

Write a Review

275 Reviews of James Thomas

August 08, 2025

Dealership Rating
Employee Rating

Andy our sales representative did an outstanding job. The whole team at City VW went the extra mile! I highly recommend City VW! More

by bill.bielawski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston , John Fusha

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Aug 08, 2025

City Volkswagen of Highland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 06, 2025

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Employee Rating

Going into the dealership and working with both Erik and James was a great experience. Both provided exceptional customer service and a great car buying experience. Thanks to you both!!! More

by ANESIA_TOLIVER
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik

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Aug 06, 2025

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 24, 2025

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Employee Rating

Great peaoe and experience. They made it fast and easy. Love my new Taos, it’s great. More

by Mbement914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Williams

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Jun 24, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 21, 2025

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Employee Rating

Andy very helpful & understanding & patience he has great customer service 5 stars for sure he is very awesome. More

by darren.henderson32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Jun 21, 2025

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 15, 2025

Dealership Rating
Employee Rating

Erik was great to work with and had great communication skills and made the process pleasant. More

by S_SPECTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 15, 2025

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 09, 2025

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Employee Rating

Andy was very friendly, not overbearing. He anticipated my questions, referring to the CarFax report. We took a long test drive to put the car to the test. More

by dogmom338
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Jun 09, 2025

City Volkswagen of Highland responded

Thank you so much for choosing City Volkswagen of Highland! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 08, 2025

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Employee Rating

Andy was a great help and made the buying experience easy and quick. Couldn’t recommend him enough! More

by dan.stum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Jun 08, 2025

City Volkswagen of Highland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 06, 2025

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Employee Rating

He was very patient and informative. Answered all my questions and concerns. Told me to call any time. More

by ramonachubb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

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Jun 06, 2025

City Volkswagen of Highland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 02, 2025

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Employee Rating

John is a outstanding salesperson. Highland Volkswagen has a gem on there hands. Knowledgeable, patient and polite. Thank You so much. When small issues arose he knew exactly what to d More

by biggip121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Stone

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Jun 02, 2025

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

May 31, 2025

Dealership Rating
Employee Rating

Andrew was extremely helpful and not pushie at all but patient and very friendly. The dealership is very clean quiet and an overall friendly environment. More

by octaviagray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Mcquiston

Report | Print
May 31, 2025

City Volkswagen of Highland responded

Thank you so much for choosing City Volkswagen of Highland! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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