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James Thomas

Overview Reviews (298) Inventory (263)

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James Thomas

James Thomas | Page 8

Finance Manager

City Volkswagen of Highland

9601 Indianapolis Blvd
Highland, IN 46322

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

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4.8

298 Reviews

I've been in the Auto Industry since 1998 and my passion is providing my clients with the Ultimate Automotive Buying and Ownership experience.

Overview Reviews (298) Inventory (263)

Dealership Experience

3 yrs, 2 mos

Industry Experience

28 yrs, 4 mos

4.8

298 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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298 Reviews of James Thomas

January 08, 2026

Dealership Rating

Employee Rating

Great experience overall. Everyone we dealt with was very friendly and helpful, and the dealership was incredibly accommodating to helping us - and our 3 young kids - find the Everyone we dealt with was very friendly and helpful, and the dealership was incredibly accommodating to helping us - and our 3 young kids - find the right vehicle. If you have a bad experience, then you might be the problem. Thanks to the whole team! More

by jochrimo

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lameshia Rogers, Alex Ortiz, Joe LeDuc , Brendan Cowhey

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Jan 08, 2026 -

City Volkswagen of Highland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 28, 2025

Dealership Rating

Employee Rating

Daveed provided great customer service! He was able to answer all my questions and I was able to walk out the door with a brand new car that day! He was able to answer all my questions and I was able to walk out the door with a brand new car that day! More

by dcain0403

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Larnell Pillow, Daveed Allen

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Dec 29, 2025 -

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 24, 2025

Dealership Rating

Employee Rating

The team was fantastic! They made my experience great! I highly recommend Daveed, James, and the entire team. They made my experience great! I highly recommend Daveed, James, and the entire team. More

by LAVISHBYDOMO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daveed Allen

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Dec 24, 2025 -

City Volkswagen of Highland responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 23, 2025

Dealership Rating

Employee Rating

Very good customer service. Everyone was very knowledgeable. Overall a very good experience. Thank you! Everyone was very knowledgeable. Overall a very good experience. Thank you! More

by nkooistra07

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daveed Allen

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Dec 23, 2025 -

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 20, 2025

Dealership Rating

Employee Rating

If you’re looking for an honest salesperson and smooth buying process, please go see Joe Leduc. He was very informative and professional. To make things better, the sales manager Brian was there throughou buying process, please go see Joe Leduc. He was very informative and professional. To make things better, the sales manager Brian was there throughout the process to ensure we received the best deal. Thanks guys!! More

by Being.ash

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian West, Joe LeDuc

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Dec 21, 2025 -

City Volkswagen of Highland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 12, 2025

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Employee Rating

I purchased my second Volkswagen vehicle from Lameshia and she gave the same awesome customer service as my first purchase, thank you so much Lameshia and she gave the same awesome customer service as my first purchase, thank you so much Lameshia More

by Sandhurandeep14

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lameshia Rogers, Brian West

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Dec 13, 2025 -

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

December 12, 2025

Dealership Rating

Employee Rating

Thank you Lameshia for getting me into my second VW Atlas, you always show great customer service Atlas, you always show great customer service More

by singh.jatin82

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lameshia Rogers, Brian West

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Dec 12, 2025 -

City Volkswagen of Highland responded

December 09, 2025

Dealership Rating

Employee Rating

Very personable and thorough. Felt at home with her and not rushed. Car buying is usually stressful but we had a good time with Lameisha! Felt at home with her and not rushed. Car buying is usually stressful but we had a good time with Lameisha! More

by Mille02

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lameshia Rogers

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Dec 09, 2025 -

City Volkswagen of Highland responded

December 06, 2025

Dealership Rating

Employee Rating

Joe did a great job of explaining everything for my new vehicle, will do more business with City VW. Great salesperson! vehicle, will do more business with City VW. Great salesperson! More

by kircilla

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andy Mcquiston, Joe LeDuc , Bryan West

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Dec 06, 2025 -

City Volkswagen of Highland responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 24, 2025

Dealership Rating

Employee Rating

Andy was very helpful and friendly. He was able to find us the vehicle we were looking for. The manager and finance were very great to work with us and not pushy. He was able to find us the vehicle we were looking for. The manager and finance were very great to work with us and not pushy. More

by alyssa.hatfield1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Andy Mcquiston , Brendan Cowhey

Report | Print

Nov 24, 2025 -

City Volkswagen of Highland responded

Thanks for your feedback on your recent visit to City Volkswagen of Highland. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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