Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
James Thomas
James Thomas at Spitzer Toyota Monroeville

James Thomas

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

5.0
49 Reviews
5.0

49 Reviews

Write a Review

49 Reviews of James Thomas

January 14, 2026

Dealership Rating
Employee Rating

My grandson is autistic, and the mechanic that worked on her van went over in above to help accommodate him. More

by gazzos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stacey Davis

Report | Print
Jan 14, 2026

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

January 13, 2026

Dealership Rating
Employee Rating

Service team is excellent! ! Personable, efficient, and very customer centric. Great experience every time. All good. More

by terrydunlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Elvis "David" Bole

Report | Print
Jan 14, 2026

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

January 11, 2026

Dealership Rating
Employee Rating

I enjoy the friendliness that the staff displays every time I visit. My truck is in very professional hands.?????? More

by James J.
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

Report | Print
Jan 11, 2026

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

January 04, 2026

Dealership Rating
Employee Rating

We have had great service at Spitzer Toyota as well as help with the sales staff More

by Shelleymagnusen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Charles Carter, Stephanie Disalvo, Nick Pike

Report | Print
Jan 04, 2026

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 02, 2026

Dealership Rating
Employee Rating

They left the oil cap on the engine loose and it came off.Oil was all over the engine , and I had smoke coming from under the hood. Very disappointed. More

by FELIXPIROZZI
Recommend Dealer
No

Other Employees Tagged: James Thomas

Report | Print
Jan 08, 2026

Spitzer Toyota Monroeville responded

Felix, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 24, 2025

Dealership Rating
Employee Rating

Courteous service and an excellent video showing how my car was inspected. I got an appointment when I needed it. Everyone was great. More

by MJOMCATEE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacie Suprano

Report | Print
Dec 24, 2025

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

December 13, 2025

Dealership Rating
Employee Rating

James is the only reason I came back to Spitzer. We had a terrible experience with the sales team, but James stepped up and improved our experience. More

by JLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 14, 2025

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 11, 2025

Dealership Rating
Employee Rating

My service experience with Spitzer Toyota was great! James Thomas is an excellent service manager and an asset to your dealership. Thank you! More

by mgrandillo
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

Report | Print
Dec 11, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

December 04, 2025

Dealership Rating
Employee Rating

James always gets me in quickly and explains things clearly. Spitzer has earned my business. More

by D Ev
Recommend Dealer
Yes

Other Employees Tagged: James Thomas

Report | Print
Dec 04, 2025

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

December 04, 2025

Dealership Rating
Employee Rating

We were towed in on a Sunday as car shut down on our return to Bucks County. Dealer got us diagnosed and repaired on Monday. James kept us updated, and since we were in a hotel without a car, the valet More

by Therese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike

Report | Print
Dec 05, 2025

Spitzer Toyota Monroeville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dec 05, 2025

Therese responded

Thank you for your great service. Car runs well!

1
2
...
5

Dealership Inventory (203 Vehicles)

new 2026 Toyota Tacoma car, priced at $43,583
2026 Toyota Tacoma
new
Gray exterior
All-wheel Drive
$43,583
View Details
new 2026 Toyota Tacoma car, priced at $45,834
2026 Toyota Tacoma
new
Black exterior
Four-wheel Drive
$45,834
View Details
used 2025 Volvo XC40 car, priced at $28,402
2025 Volvo XC40
used
Metallic exterior
Automatic
All-wheel Drive
$28,402
View Details
new 2026 Toyota Tundra car, priced at $70,229
2026 Toyota Tundra
new
White exterior
Automatic
Four-wheel Drive
$70,229
View Details
used 2023 Nissan Rogue car, priced at $21,803
2023 Nissan Rogue
used
White exterior
CVT
All-wheel Drive
$21,803
View Details
new 2026 Toyota Tacoma car, priced at $42,384
2026 Toyota Tacoma
new
Gray exterior
All-wheel Drive
$42,384
View Details
View All Inventory