Dealership Experience
18 yrs
Industry Experience
21 yrs, 9 mos
852 Reviews
Write a Review852 Reviews of Jamie Annese
January 25, 2020
very quick too get the deal done car was read at the time we agreed on cleaned and full of fuel. Charles called several time to update me om progress the car car was read at the time we agreed on cleaned and full of fuel. Charles called several time to update me om progress the car More
Other Employees Tagged: david theado , Charles Fernandes
January 19, 2020
Fermin BMW is a great dealership from the sales staff to the service department. My service advisor, Jamie Anise is EXCELLENT!She and her team are fast and efficient and through. the service department. My service advisor, Jamie Anise is EXCELLENT!She and her team are fast and efficient and through. More
January 15, 2020
This is the only dealership I deal with. Why go anywhere else? I trust Ferman BMW and they have always taken care of my car needs. else? I trust Ferman BMW and they have always taken care of my car needs. More
Other Employees Tagged: Bob Murray, david theado , Cleo Coney Jr, Jared Gooch, Brandy Kennedy
January 05, 2020
Outstanding service ! James , in the service department , was so kind and efficient, keeping me updated with the tire situation and coordination with the tire insurance con James , in the service department , was so kind and efficient, keeping me updated with the tire situation and coordination with the tire insurance contract. Best experience I have ever had with a car dealership. More
Other Employees Tagged: Nick Hawk , Jimmy Whaley, Jessica who arranged for my car to be towed.
January 01, 2020
Excellent Service We have appreciated the excellent service at Ferman. The waiting area is very comfortable, with thoughtful amenities. The staff are very friendly an We have appreciated the excellent service at Ferman. The waiting area is very comfortable, with thoughtful amenities. The staff are very friendly and professional. We highly recommend Ferman for car servicing. Thanks so much! More
December 31, 2019
Worked to resolve my problem. I had a brake light and dsc light that came on intermittently. Tough to diagnose. They requested I allow the tech take the car home. I agreed. The lig I had a brake light and dsc light that came on intermittently. Tough to diagnose. They requested I allow the tech take the car home. I agreed. The lights came on and was able to diagnose and fix the issue instead of sending me home with a could not duplicate which most dealers would do. More
Other Employees Tagged: Stevon, service tech.
December 29, 2019
Service and Purchase I was looking at several new purchase options and the team at Ferman worked hard to make sure our transaction was as seemless as possible! I was looking at several new purchase options and the team at Ferman worked hard to make sure our transaction was as seemless as possible! More
Other Employees Tagged: Karl Alvarez , Brandy Kennedy, David Soto, Marc Youngsma
December 24, 2019
It was a long process, but I received daily updates. It took a week to resolve the issue, but I receive daily updates. Then .after I receiver the car. the satellite radio was not working. The speci It took a week to resolve the issue, but I receive daily updates. Then .after I receiver the car. the satellite radio was not working. The specialist learnt on a follow up call this issue and I had to make another appointment. More
December 22, 2019
Service Had been in a accident after collision company did their thing brought to bmw service to check it out. They discovered another issue related to the a Had been in a accident after collision company did their thing brought to bmw service to check it out. They discovered another issue related to the accident and had other service done. Was great about keeping in a loaner car till work was complete. More
December 18, 2019
Cleo is my man. What a great salesman! I put him tops! Ferman seems to attract quality staff. I always have a great experience there! Service has been quick and always a loaner available.Just a great exper Ferman seems to attract quality staff. I always have a great experience there! Service has been quick and always a loaner available.Just a great experience! More
Other Employees Tagged: Phil Bennis, Cleo Coney Jr, Steven Venden

