Jamie Groth | Page 42

I met Luke online as an online sales rep. Friendly, concerned with what I was looking for, the trade I had, color, and above all else professional. I readily made an appointment, drove through the snow concerned with what I was looking for, the trade I had, color, and above all else professional. I readily made an appointment, drove through the snow mind you, and drove a Optima and Soul. We chatted for a while, went through colors and I met Dan Ramy who sold me my first KIA. He knew me right off, and from there everything started falling into place. Next they couldn't find the right color or price and so the blue I chose still just was not quit there yet. Luke showed me what was on the lot, in the warmth of the store, and I spotted a bright red. I asked if that might be a choice and he looked it up and said it would work. WOW! Numbers crunched and paper work started. I transferred my stuff into the car from my old one, and enjoyed the ride home. Jamie was a hoot to deal with as she is the Finance Manager. She explained all the paperwork, all the numbers and what each was for. Jamie asked questions, I talked to Dan on mechanical issues, and Luke on the accessories/extras. After I felt I had enough information as well as being allowed to read, I chose to go with the package deal on paint, warranty, mechanical, etc. It was a fun experience, as there was laughter, even brought you coffee or whatever to be sure you were comfortable. I would recommend this dealership to anyone who asks and share my experience. More

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Both JP and Jamie were great - very friendly and efficient at assisting me. JP helped me locate the right car and made sure everything was ready when it came time for me to pick it up. Jamie had a efficient at assisting me. JP helped me locate the right car and made sure everything was ready when it came time for me to pick it up. Jamie had all my paper work ready to go when it was time to finalize the deal and it was a very smooth and painless process. More

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We recently purchased a new Murano from Tucker Carlson. The experience could not have been more pleasant. While we were looking at vehicles, it was difficult for my wife to make some of the choices. Tucker The experience could not have been more pleasant. While we were looking at vehicles, it was difficult for my wife to make some of the choices. Tucker was very patient and helpful through the whole process. There was never any pressure. I would also comment that this dealers pricing was excellent. We live on the complete opposite side of town, but it was well worth the drive. The closing and documentation piece was handled by Jamie Groth. This was by far the best experience I’ve had from a finance perspective. She worked hard to find us the best possible rebates and loan options. She went over the optional warranty and protection plans, but once again there was no pressure. More

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The whole car shopping and buying experience was great! The sales staff was wonderful and we did not feel pressured into buying. The finance experience was also great. Everything was explained and all ou The sales staff was wonderful and we did not feel pressured into buying. The finance experience was also great. Everything was explained and all our questions were answered. This is our first Nissian and judging by the way we were treated at Luther Nissian, it won't be our last. Barney and Mary D. More

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I have been a customer with this dealership for years. What I like most is the honest answer about the cars and what they have to offer. I might not see something when I come in sometimes; and the sale pe What I like most is the honest answer about the cars and what they have to offer. I might not see something when I come in sometimes; and the sale person does not just try to force anything on you to make a sale. Their goals is to make sure when you come in that you get what you looking for or introduce you to other option that you may not of have consider or heard about. This helps gain my trust when I am looking for another vehicle. I know that the customer is important here and it not only about the sale. When the customer satisfy they will spread the word were about were a person should go and by their next car. This is how long relationship being with the customer and the dealership. Luther is the place I do not hesitate to say were I will purchase my vehicle because of the honesty and the professionalism of the staff. From the being when you step on the lot to going in the door. Most dealership the staff will run the other way or they do no not greet the customer. One more item is when you need your car service; the dealership makes it convenience for a person to come in after work and after 9:00 pm. The dealership makes it accessible for a person not to miss work and to make later appointments. These are some of the reason why I enjoy coming to this Luther Nissan Kia, Inver Grove Height dealership it no sharp square corners; it a well rounded organization. More

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As ususal had another great expereince. This is my second leased car and I could not be happier. To Igor in Sales, Jamie in Finance and Adam and Scott in Service and the service techs who work on the car! Th leased car and I could not be happier. To Igor in Sales, Jamie in Finance and Adam and Scott in Service and the service techs who work on the car! Thank you and Blessings! More

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I'm a repeat customer of Dave Burns. I bought a 2010 Nissan Murano from him last April. That vehicle was totaled and I immediately thought of Dave when I had to find another car. Contacted Dave and came Nissan Murano from him last April. That vehicle was totaled and I immediately thought of Dave when I had to find another car. Contacted Dave and came in to see him. Told him I wanted something similar to what I got last time. He showed me a 2011 Murano, black on black. I feel in love again. We started the paper work and went in to meet with Jamie. By far she is the friendliest finance manager I've worked with. She explained to me in details my whole contract and my extended warranty options. I had a better understanding of my options and I believed she helped me picked out an option that was best fit for me and for my budget. It was such a pleasure working with these two. I would definitely recommend Luther to anyone of my friends/families. More

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I called after seeing your add on tv,Natalie answered the phone,glad she did,great for me.She was very knowledgeable about leasing ,and very willing to answer all my questons as i have never leased a car the phone,glad she did,great for me.She was very knowledgeable about leasing ,and very willing to answer all my questons as i have never leased a car or really knew what i was looking for.I did want something I knew I could afford.She had a car warmed up and ready for me to drive when I got there.She is so outgoing,friendly,and her choice of a car could not have been more perfect.That is the reason I rated Luther Nissan with all 5's .Jerry also went out of his way to make things work and get me a beautiful car.I will definately recommend luther nissan to all my friends and family,and for sure I will be a loyale customer for a long time.Thanks so much !! sincerly penny cody More

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Although I did not get everyone's name that assisted in the process, all of the staff were excellent! Alfredo went above and beyond in his role and I appreciate everything everyone did to help get me in in the process, all of the staff were excellent! Alfredo went above and beyond in his role and I appreciate everything everyone did to help get me in a new Quest! More

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I was shopping around for a car that was within my price range. I made the call into the Inver Grove site and glad I did. I made a call initially (can't recall the name) to get some information only and w range. I made the call into the Inver Grove site and glad I did. I made a call initially (can't recall the name) to get some information only and was not helped within the standards as they told me to come in. I live in Maple Grove so it would have been a drive to come in without seeing if it was the right fit. I ended up calling back and got excellent service from Alredo Rodlles! Alredo did a great job in "listening" to what my needs are and the services he could provide in meeting those needs. I informed him of a price range I felt comfortable with leasing a car for and inquired about the current ad at the time of the 2013 Kia Optima. He gave me ballpark figures over the phone and answered other questions about mpg, features, etc. Ultiamtely I knew I would have to come in but Alfredo made it a terrific experience with giving me information where I could make an educated decision. When I got into the dealership, the inital quote was a little higher than I felt comfortable. Alfredo worked with me (along with his manager Jerry) on getting it to a price that was within my expectation along with including 15,000/year which is something I was going to need! Alfredo was all about my best interests as I did not want to make a decision that evening and wanted to sleep on it. He told me about the equity I would build in a lease could be used towards a new car or lease down the road and utlimately the service I appreciated the most was about the $500 deposit to give me 5-6 days to think about it as I weighed all the good information he gave me. With a purchase like this, I just wanted to take some time to think about it and Alfredo did a terrific job in giving me all the options so I could weigh the decision at my pace! I definitely would recommend Kia/Nissian of Inver Grove and it would be due to the main service efforts of Alfredo Rodlles! Thank you Alredo! Jerry and Jamie were also great...Jerry willing to work with me about the monthly payment and Jamie with being charismatic as we went through the financials. More

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