Jamie Groth | Page 46

My visit to this dealer was as seamless, efficient, and extremely positive. The reps, Neil and Dave were very personable and the entire sales experience was consultative and low-pressure as possible. Addit extremely positive. The reps, Neil and Dave were very personable and the entire sales experience was consultative and low-pressure as possible. Additionally, this dealership's process (and perhaps Luther's process corporate-wide) seems very streamlined without having the conveyor-belt feel. Hats of to these folks for making the buying process as quick and simple as possible. Also, the after-sales F&I person was very friendly and didn't push the protective sealants (or any of those things that I would never buy) but rather just gave me all the information necessary in order for me to make an informed decision if I were interested. More

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This dealer had some issues for me but definitely made it perfect and overall a great experience. They are extremely friendly and the service department is very top notch. They make sure everything is in g perfect and overall a great experience. They are extremely friendly and the service department is very top notch. They make sure everything is in great shape and are very prompt on schedule. Tom Hagmeier is also top notch in customer service as well. He was extremely helpful with us in he lease of our new rogue. More

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Came in with an idea for another Kia product. John was very personable and was able to collect enough informatiole and steer me in a good direction. John was not pushy and did not give he a sales pitch. H very personable and was able to collect enough informatiole and steer me in a good direction. John was not pushy and did not give he a sales pitch. He was very knowledgable and had an a comfortable manner that made he feel comfortable and safe. It was a big step for me with this economy but I know I made the right dission. This is my third Kia so I know I am getting a reliable, safe, and comfortable ride. Jamie was very personable, perfesstional, and worked with me to get me a good deal. Thanks again! More

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I had a great experience at this location. Everyone was friendly and they made my expience pleasurable. They worked with me to achieve what was right for MY lifestyle. David took his time to be thorough an friendly and they made my expience pleasurable. They worked with me to achieve what was right for MY lifestyle. David took his time to be thorough and did a great job answering my questions. More

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I was thrilled by my experience at Luther Nissan Kia. I came into the dealership knowing very little about the leasing process, but walked away feeling confident that I picked the right car and financing p came into the dealership knowing very little about the leasing process, but walked away feeling confident that I picked the right car and financing plan for me. I came for a test drive two months before I leased, and I really appreciated that John didn't make me feel pressured to buy before I was ready. Jamie was delightful and answered all my financing questions with enthusiasm. I would recommend this dealership to anyone looking to buy or lease. I look forward to continuing my relationship with Luther as I move through my lease! More

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This was my second new car purchase, the first being a 2011 Kia Optima EX GDI and recently a 2013 Kia Optima SX. There was nothing wrong with the first Optima, except I wanted some options in the car and 2011 Kia Optima EX GDI and recently a 2013 Kia Optima SX. There was nothing wrong with the first Optima, except I wanted some options in the car and the turbo that comes in the Optima SX. And the reason for going back to Luther Nissian Kia in Inver Grove was the people. Everyone from my sales guy Igor Tenebaum to Jamie Groth in financing and Greg Isham in the service department were all great to work with. I felt comfortable and not pressured in an way, which meant a lot to me. More

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I came into Luther Kia looking to test drive the Sportage with no intention of purchasing that day. Igor helped me out with the test drive and told me all about the vehicle before I even got into the driver' with no intention of purchasing that day. Igor helped me out with the test drive and told me all about the vehicle before I even got into the driver's seat. Any question I had during the test drive he answered without hesitation. After the test drive we went back to the dealership and he went over my options and some numbers. I never once felt any pressure from him to buy that day. He gave me his card and told me to call him with any questions that I forgot to ask. He called me two days later to ask if I had any other concerns and to ask if I was interested in making an appointment. He asked what color I would like and told me if it was no longer available he would find what I wanted and get it to the dealer by the time my appointment was. During the appointment he walked me through every detail and explained anything I didn't understand. Going through the financial process, Jamie answered all my questions very well and also helped me understand anything she was telling me. The whole process in general was very fast and moved along smoothly. Igor also showed me the service department and helped me set up my first oil change. Once I got my keys Igor went over everything in the interior of the car to make sure I knew how everything worked including setting up my phone for bluetooth and helping change the time. I was also originally looking at a Hyundai and picked Kia because of the great service and attention I received from Igor. If I ever need another car or if someone asks me about where to go I will 100% always suggest Luther Kia and Igor. I will definitely be back for my next car. More

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I have given an excellent rating to this dealership because they gave me the highest price on my trade and were very diligent in working with me to get an acceptable monthly payment on my new vehicle. because they gave me the highest price on my trade and were very diligent in working with me to get an acceptable monthly payment on my new vehicle. We were there quite a long time and everyone we encountered was very kind and patient with us. Thanks so much for your exceptional service! I would highly recommend. More

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Words cannot explain the outstanding service I received from the Nissan dealership. The sales representative was very knowledgeable and made sure I understood the transaction. The finance department was ou from the Nissan dealership. The sales representative was very knowledgeable and made sure I understood the transaction. The finance department was outstanding in making sure that my monthly payments we're affordable. I would truly recommend my family and friends. More

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My wife and I were very happy with our overall experience at Luther Nissan Kia. This experience started from my initial phone conversation with Dan the day prior to our finalization of signing for the new ca at Luther Nissan Kia. This experience started from my initial phone conversation with Dan the day prior to our finalization of signing for the new car lease. After calling 15 dealerships, he was the respectful and engaging, promptly calling me back. He understood my needs and he was able to give us the options that we wanted. Even when we decided to go in a different direction, he patiently sat down with us and he explained things to us so that we could make the best decision possible. Overall, we were very satisfied and drove off with a new KIA Optima. More

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