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Jamie Ruis
238 Reviews
238 Reviews
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238 Reviews of Jamie Ruis
March 07, 2026
Overall the personnel at the dealership were very helpful. We had an issue with the electrical system that kept the vehicle in the shop for nearly four weeks in total. Although the service group seem helpful. We had an issue with the electrical system that kept the vehicle in the shop for nearly four weeks in total. Although the service group seemed to know what the ultimate fix was for this issue was, they were prevented by higher ups at Hyundai Motor America from doing what we agree was the ultimate fix. Their directions from HMA significantly delayed the return of my vehicle. In the end we took the car back with knowing with “near certainty” that the problem will not recur. Parenthetically, HMA “customer service” was anything but. I had expected that this individual would be an advocate for me but it turns out that she merely attempted to reiterate what had already been communicated to me by the service department instead of lending a supportive voice for my concerns. That aspect of my service experience was extremely unsatisfying and a complete waste of my time. More
by ASCARDELLA77
Verified Customer
March 04, 2026
Very clean waiting area. Jamie provided me with a list of maintenance items that I would need. Got the service I needed at the time, performed cleanly and quickly. Jamie provided me with a list of maintenance items that I would need. Got the service I needed at the time, performed cleanly and quickly. More
by WILLIAM.SPOONER
February 27, 2026
Very good service and the people very kind. Nice place too and big. The facility Nice place too and big. The facility More
by djsandunga74
Other Employees Tagged: Jorge Sierra, Alejandra Quintana, Richeka "Ricky" Providence, Linda Midlam, Timothy Mack, Josh Gonzalez, Alexandra Celis
February 27, 2026
Excellent service from Jami, my advisor, throughout a 32 day warranty repair ordeal. He was always professional, knowledgeable, and most importantly empathetic to me, the customer.. day warranty repair ordeal. He was always professional, knowledgeable, and most importantly empathetic to me, the customer.. More
by JMICHAELD
Other Employees Tagged: Timothy Mack
February 26, 2026
Your manager, Sammy, has put together an excellent team and holds her team accountable for results not intent. Alex Valentin and Jamie Ruis are high performance professionals who listen to their customer and holds her team accountable for results not intent. Alex Valentin and Jamie Ruis are high performance professionals who listen to their customers thus earning my trust. Alex, Service Manager, who oversaw my last maintenance, is exceptional. His in-depth knowledge and experience in automotive service and repair is extensive, and his leadership skills are better than most high-level managers at Fortune 100 companies. I know because I worked with and for major corporations throughout my career and my research/doctorate in employee development and performance allow me to observe and evaluate performance outcomes. More importantly, I trust Alex and Jamie to maintain my vehicle in top condition which is critical as my life depends on it. More
by cardinal
Other Employees Tagged: Sammy Jo Mannering , Alex Valentin, 6 star rating
