Jamie Ruis | Page 3

Jamie Ruis, my service advisor, made sure all the issues with my vehicle were thoroughly repaired. with my vehicle were thoroughly repaired. More

by NAPLESBEACHBUM Verified Customer Verified Customer

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The dealership may have a good reputation but I had a 1245 appt which should take 30 minutes but they said 30 minutes once it gets in the shop for which there was a 90 minute backup and will take 2 hours 1245 appt which should take 30 minutes but they said 30 minutes once it gets in the shop for which there was a 90 minute backup and will take 2 hours total. What good are appointments?? More

by DELIASEK Verified Customer Verified Customer

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Just ask the people involved with the service,they know. No communication and lack of truth in the little there was. No communication and lack of truth in the little there was. More

by Vass13 Verified Customer Verified Customer

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Horrible communication. Called to schedule an AC diagnosis appointment, the soonest they had was 11 days out. Took my car and they had it for 7 days before they touched it a Called to schedule an AC diagnosis appointment, the soonest they had was 11 days out. Took my car and they had it for 7 days before they touched it and diagnosed it. Then waited 3 more days for them to replace a piece on the AC system. Never once did I get a call from my advisor the entire 11 days it was there. I called and demanded I speak to a manager at least 3 times because I kept getting voicemail when they would transfer me. My car was supposed to get a “free” wash after the service and it did not. The worse customer service ever at Hyundai Naples. More

by SANCHEZ Verified Customer Verified Customer

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All recalls were fixed and service reps were helpful and knowledgeable. Getting the parts seemed to be the only delay but understandable since this a new made this year. knowledgeable. Getting the parts seemed to be the only delay but understandable since this a new made this year. More

by TBDODDS Verified Customer Verified Customer

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They met my needs and were sympathetic to my budget, which is very much appreciated. which is very much appreciated. More

by no1lilmom Verified Customer Verified Customer

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Excellent service and a great team. We had our Hyundai in the workshop to have the trailer hitch wiring installed. Jamie Rius provided excellent service and was a great help to us. Ever We had our Hyundai in the workshop to have the trailer hitch wiring installed. Jamie Rius provided excellent service and was a great help to us. Every employer would be lucky to have such a great employee. Thank you very much! More

by BORIS7 Verified Customer Verified Customer

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Everything you would expect from a class "A" business. Tamiami Hyundai treated me as an individual and accommodated my needs without hesitation or reservation. I highly recommend this dealership. Tamiami Hyundai treated me as an individual and accommodated my needs without hesitation or reservation. I highly recommend this dealership. More

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Our salesman, Al, and Ronald with the finance team were amazing!! They both worked hard to get the deal we wanted. I would highly recommend them and Tamiami Hyundai. We have purchased three Palisades from amazing!! They both worked hard to get the deal we wanted. I would highly recommend them and Tamiami Hyundai. We have purchased three Palisades from them and each experience has been wonderful. More

by ROUSEDESIGNS Verified Customer Verified Customer

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From the first image that you see as you pull into the Tamiami Hyundai you realize that you are entering into a very well-organized, professional and clean environment. That feeling is enhanced as you pul Tamiami Hyundai you realize that you are entering into a very well-organized, professional and clean environment. That feeling is enhanced as you pull into the reception area and you are guided to a specific service consultant, who you have worked with in the past. So, maintenance of your vehicle goes very well. Then you have a discussion about a potential offer that you have received from The Business development group. Since it seems attractive you ask your service consultant for an opinion and his response is yeah it's certainly worth investigating. So you ask if there's a sales representative that your he would be comfortable working with and you are referred to a very nice gentleman not the same but similar age and experience. You immediately are impressed with the openness and professional conduct of the salesperson. You then walk through the possibilities of purchasng a new vehicle and using your current vehicle as a as a trade in. Given the initial offer extended by The Business development group, you decide to spend a little time investigating the prospect. The cordial nature of your discussions leads to a decision that purchasing a new vehicle at this time would be advantageous. The entire process both maintenance and sales opportunity took maybe 4 hours. But, it was worth every minute and resulted in a very positive experience. I can't speak highly enough about both my maintenance consultant and my sales representative. Thanks to both of them! More

by mfenn62 Verified Customer Verified Customer

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