Jamie Schneider | Page 2

I purchased a Mazda CX-5 Preferred from North Penn Mazda on Saturday 9/16/24. It was the least stressful car buying experience I have ever had. My salesman was Stephan Dasneves. Stephan was extremely profes on Saturday 9/16/24. It was the least stressful car buying experience I have ever had. My salesman was Stephan Dasneves. Stephan was extremely professional and patient with me over a long email chain, answering all my questions. When I decided to, “pull the pin” and arrived at the dealership, Stephan greeted me and immediately put me at ease. It was very busy at the dealership that Saturday and Stephan apologized numerous times when he was pulled away with other tasks. He was extremely respectful and thanked me for my patience. I would highly recommend Stephan as a sales professional. At the appropriate time, Stephan handed me over to John Sell a finance manager. John was also professional, respectful and put me at ease. He clearly explained every document and what its purpose was before I signed it. He was friendly and came across as trustworthy which made me feel like I wasn’t about to be, “raked over the coals.” He was able to get me a finance interest rate that beat my credit union. John explained all the extended warranties and protection products available to me without any pressure whatsoever! The manager was able to give me what I needed for my trade. Stephan made sure that my new vehicle was detailed and ready for delivery when I was finished with John. I assured him that I didn’t need him to explain all the features as I had already completely researched the vehicle. Stephan had pulled my vehicle up to the building and waited for me to enter it. He thanked me again for my patience, told me to call him with any questions, wished me luck and sent me on my way. That’s the way buying a vehicle should always go. More

by HMITCH68 Verified Customer Verified Customer

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It was an AWESOME experience people were so Friendly and I was Impressed with the video. Showing what was done I was Impressed with the video. Showing what was done More

by CJULES Verified Customer Verified Customer

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North Penn Mazda is the best service around. Will is great to deal with and Amanda always keeps it running smoothly. Will is great to deal with and Amanda always keeps it running smoothly. More

by RSYPULSKI Verified Customer Verified Customer

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I have purchased two cars from North Penn Mazda. I also use them for any maintenance needed. I have received excellent customer service. I would definitely recommend North Penn Mazda for any sales o I also use them for any maintenance needed. I have received excellent customer service. I would definitely recommend North Penn Mazda for any sales or service. More

by larryzibman Verified Customer Verified Customer

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Very helpful people at the dealership. The presentation, layout, and stock was simply amazing at North Penn Mazda. The presentation, layout, and stock was simply amazing at North Penn Mazda. More

by FALCONERBOLSON Verified Customer Verified Customer

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Very pleased with with the sales and service experience. Will return for my service needs. Will return for my service needs. More

by MOMAC65 Verified Customer Verified Customer

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They were fine to deal with and returned my deposit when a used car smelled of cigarette smoke. The new car i ordered was pushed back but then one came in unexpectedly so they sold me that one . a used car smelled of cigarette smoke. The new car i ordered was pushed back but then one came in unexpectedly so they sold me that one . More

by MPMORAN0315 Verified Customer Verified Customer

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Direct, transparent negotiations with integrity. They did what they said they would and delivered as promised. They did what they said they would and delivered as promised. More

by LEMBERGMJ Verified Customer Verified Customer

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Best dealer around for purchasing and getting my car serviced I’d recommend to anyone I know serviced I’d recommend to anyone I know More

by Diz Verified Customer Verified Customer

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Fast and efficient service employees helpful waiting area clean and comfortable with good coffee salesman helpful with my questions about a new vehicle clean and comfortable with good coffee salesman helpful with my questions about a new vehicle More

by drmininger Verified Customer Verified Customer

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