Jamie Vasquez | Page 38

I always get good service from Sutton, and the staff always listen to me whenever when I’m describing any issues I’m having with my vehicle always listen to me whenever when I’m describing any issues I’m having with my vehicle More

by thames1260 Verified Customer Verified Customer

Report | Print

I have been pleased with the services I have received from Sutton Ford. When there were obvious issues with a service, Sutton's staff made sure that I was pleased before they released my car. from Sutton Ford. When there were obvious issues with a service, Sutton's staff made sure that I was pleased before they released my car. More

by johnsoncouj Verified Customer Verified Customer

Report | Print

I always receive great customer service from the service department and the cashier. The prices are also reasonable. department and the cashier. The prices are also reasonable. More

by markitalex6 Verified Customer Verified Customer

Report | Print

I had a 7an appointment for auto butler. Was the 2 person in line to check in I also got an oil change that was finished quickly my SUV was back in parking lot and waiting for auto butler when the 8am check in line to check in I also got an oil change that was finished quickly my SUV was back in parking lot and waiting for auto butler when the 8am checked in hugs were exchanged and then there truck was taken back for auto butler. Then awhile later mine was taken back. The 8 am was finished and was on there way.i asked how long before mine was finished she went back and said about 15 min . 45 min later I was told it was finished. I have never had to 3 1/2 hours for this service. I will be looking for a new dealer closer to home. Oh the auto butler, nothing was done to the hatch back part of the SUV whatever was sprayed on the back seats was not wiped off, and the dash board had spray marks the windows must have been washed with a dirty towel because the were smudged. And there rims were not cleaned. More

by dmsopkin Verified Customer Verified Customer

Report | Print

Very efficient with the work being done. I got my car back in a decent time. I was kept informed of the progress back in a decent time. I was kept informed of the progress More

by michellebalgemann Verified Customer Verified Customer

Report | Print

Friendly, informative and supportive service. Melissa was an amazing help and kept communication regarding the status of trucks service crystal clear. Thanks so much for great customer service an amazing help and kept communication regarding the status of trucks service crystal clear. Thanks so much for great customer service More

by sarah.golden0256 Verified Customer Verified Customer

Report | Print

When a mistake is made they own up to it and correct it 💯 % You can't ask for anything better because they are the best!!! 💯 % You can't ask for anything better because they are the best!!! More

by MITCHELLMARY708 Verified Customer Verified Customer

Report | Print

You’re very professional service is very professional people that’s in charge of the word the work is done very professional thank you people that’s in charge of the word the work is done very professional thank you More

by SAMMYPATD50 Verified Customer Verified Customer

Report | Print

Service was quick. Jessica was great. I always have a great experience at Sutton Ford. great experience at Sutton Ford. More

by ALEXKARA412986 Verified Customer Verified Customer

Report | Print

The repair to the car was completed as expeditiously as possible. All the work seem to have been well done. The only problem was my wife asked twice to have the tires checked as the car had sat several day possible. All the work seem to have been well done. The only problem was my wife asked twice to have the tires checked as the car had sat several day waiting on parts. We drove away being assumed it was done. The check tire light came on on the expressway home. We took it to a Ford dealer nearer our home. All four tires were low. The fact that we had asked that the tires get checked and we were lied to that they did is most upsetting. More

by TOMHAROLD_EPPD Verified Customer Verified Customer

Report | Print