Jamison Frank | Page 9

Considerate, Professional, Customer-Focused Experience My experience at Mohawk Honda was heads above the rest. It's the little things that matter. When I make an appointment, and I'm on time, I expect some My experience at Mohawk Honda was heads above the rest. It's the little things that matter. When I make an appointment, and I'm on time, I expect someone to meet me, even if it's on the weekend which I do understand is the peak time of the week. I arrived on time and their check-in person greeted me with a smile and got my rep, Melissa, who promptly set me up with Cameron Wynn. Both encounters I was offered something to drink and eat. Cameron was friendly, professional, and straight forward in asking me what I was looking for. I told him I was seeking a Civic Sport. I laid my cards on the table about my credit situation, what I was willing to put down, and what I was comfortable paying. He got his Sales Manager, Jamison Frank involved right away who was incredibly personable and polite with a similar, upfront approach to tackling what I was seeking. Without telling them anything about what color or features I was looking for, Cameron went to pick out a Civic Sport that was the exact color I had been eyeing online, but with alloy wheels with black gloss inserts to boot. It was the perfect car to match my personality. It was ultra sporty and exactly what I asked for and more. That matters to me when I go somewhere. It wouldn't make any sense to walk into a restaurant and ask for one dish and for them to serve you something else entirely. Not only did they get me something perfect for me, but they worked it out so I could lease the 2019 Civic Sport, where other dealerships refused to even consider it. Their Finance Manager, Sondra, made the paperwork fast, efficient, and painless when I came to get the vehicle. Getting this vehicle as well as the experience through the process at Mohawk Honda has been life changing for me. I have already recommended them to 4 people I know are looking for car purchases/trade ins sometime this year. Even after my purchase, Cameron reached out to me to recommend a Geico referral agent with a better quote for my new car than what I have been paying with Progressive as a 5 year customer. They hooked me up the best they could in my situation and I am forever grateful. Go see Cameron Wynn and the team he works with at Mohawk Honda! More

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Great process Everybody I spoke with throughout the whole process was so helpful. Great service from the start to finish. They understood what I wanted and took car Everybody I spoke with throughout the whole process was so helpful. Great service from the start to finish. They understood what I wanted and took care of everything no hassle. I look forward to doing business here again. More

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Mohawk Honda just got a lifetime customer. Linda made buying a car nice and easy at the price that we wanted. Everyone we came in contact with was professional. Shout out to Sondra, Jamison an Linda made buying a car nice and easy at the price that we wanted. Everyone we came in contact with was professional. Shout out to Sondra, Jamison and Caleb. More

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Civic EX-L Pete Menagias was the best salesman I've ever experienced. I was highly annoying and he went above and beyond. Was rear ended the week prior, the guy' Pete Menagias was the best salesman I've ever experienced. I was highly annoying and he went above and beyond. Was rear ended the week prior, the guy's insurance was bogus and I didn't want to spend a ton on a 9 year old car I hated. But I needed a car ASAP, and Pete was able to make it happen by the day I needed it. I pressured him to have it ready, as I couldn't miss an important work meeting. He even came in on his day off to expedite the process for me. On our first test drive, I explicitly told him he doesn't need to be a salesman with me, meaning I didn't want to hear him try to upsell everything. Guess what? He did not trying upsell at any point. I knew I wanted this particular car and the process was on point, on time and most importantly, Pete was not pushy in ANY way. He changed the way I feel about having to go to a dealer to buy a car. Jamison and Speranza were fantastic in helping me do the paperwork early, so I could arrive the next day and pick up the car and be out the door in a half hour. Well done all around, guys. More

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My new Odyssey The process of purchasing my new certified pre owned Honda Odyssey was a pleasure. We worked with Alec Wright who was professional and polite at all The process of purchasing my new certified pre owned Honda Odyssey was a pleasure. We worked with Alec Wright who was professional and polite at all times. He was very patient with us over the many hours We worked together. We started out looking at CR-Vs and changed in mid stream to an Odyssey as that is what we are replacing with this new vehicle. I have high hopes that we will be just as happy with our 2016 Odyssey as we have been with our 2002 Odyssey for these many years. Everyone at Mohawk Honda was wonderful. Thank you! More

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LEGO=To put together When I 1st arrived at the dealership I didn’t know what to expect. I was greeted nicely and was introduced to MJ, he emmidiatly made me open my eyes b When I 1st arrived at the dealership I didn’t know what to expect. I was greeted nicely and was introduced to MJ, he emmidiatly made me open my eyes by asking the right questions and finally got me into a vehicle that suits my needs for an amazing price. I would like to thank everyone at Mohawk Honda for making this experience one of a Kind. The made the 1st experience an amazing one and the 2nd one even better. They will do everything possible to make you happy. One thing I was impressed about was when I was told. “Our goal is to make you happy even if you walk out without buying a car from us, but you made this trip so what can we do to make this trip worth while?” The perfect plan was put together very well. Ultimately, I had an amazing experience MJ along with all the sales associates I interacted with and Junior who walked me through the vehicles specs were very attentive not just with me but I also noticed how they dealt with other costumer. Once again thank you very much. You guys rock!! More

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Amazing people and service I will definitely be coming back in the future for any car buying needs. The service was great and they did all they could to give me a great car for I will definitely be coming back in the future for any car buying needs. The service was great and they did all they could to give me a great car for a great price. More

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Best ever! Everyone was attentive friendly and polite. All employees were smiling and approachable. Purcashing a vehicle is a stressful experience as we all know Everyone was attentive friendly and polite. All employees were smiling and approachable. Purcashing a vehicle is a stressful experience as we all know but We were made to feel at ease and the hospitality was impressive. Thank you Brad and Gerry for providing us with this informative and enjoyable experience. Your honesty and sincerity was truly refreshing! More

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Great Service, Great deal, equals brand new wheels ! Wasn’t sure of what I wanted, and through the excellent knowledge of our salesman John Lucas, and his diligence to find me the perfect match. I e Wasn’t sure of what I wanted, and through the excellent knowledge of our salesman John Lucas, and his diligence to find me the perfect match. I ended up with a Honda Pilot Touring. I’m absolutely thrilled ! It has all the bells & whistles and then some ! A special shout out to Jamison for going that extra mile, and Calab, for showing us all the features! More

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Great, speedy, and flexible sales service for the right car! We were in a lemon law situation with another local dealer and needed to act fast to get into another vehicle. A lot of our funds were tied up in the We were in a lemon law situation with another local dealer and needed to act fast to get into another vehicle. A lot of our funds were tied up in the other car. Mohawk Honda not only worked with us to get us the exact car we wanted, they were flexible on the financing and down payment situation (given our predicament), did it quickly and professionally, and went out of their way to make sure we had the keys in time for a planned trip the following day. The communication process as we were moving forward was clear and organized, which we really appreciated. We went to Mohawk Honda despite the fact that there were two other Honda dealerships much closer to our home because we had heard from friends and family over the years that they were the best to deal with; we are so happy that this was actually the case. Thanks to everyone at Mohawk Honda who helped us out of a tough situation--we look forward to having our new Honda for many years to come. More

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