Jamison Frank | Page 8

Thanks Dalton and Mohawk Honda for helping me pick of my brand new civic! It’s exactly what I wanted. Prince and Jake showed me all of my features so I understood everything!! Jameson also made everything v brand new civic! It’s exactly what I wanted. Prince and Jake showed me all of my features so I understood everything!! Jameson also made everything very easy and painless! More

Report | Print

I am SO PLEASED with my experience at Mohawk Honda. The entire sales and finance team who helped me buy my car was incredible, helpful, and kind. I have to give Mikel (MJ) so much credit. I met him a year entire sales and finance team who helped me buy my car was incredible, helpful, and kind. I have to give Mikel (MJ) so much credit. I met him a year ago, and I wasn't sure if I was ready yet to purchase a car. He never gave me one ounce of pressure to buy. He actually listened to me, and told me that I have to do it when I am ready, and that he will be there for me. I reached out to him a few times after that during the year, because I either had questions or wanted his opinion. He always got back with me in a timely manner, and was always so happy to hear from me. A year after I met MJ, I was finally ready to buy the car that I really wanted. MJ, Scott and Jamison helped me achieve my goal and they were all so happy for me. Delivery Specialist Jake took the time to show me how everything in my new car works. Because of this incredible, safe, and happy experience that I had at Mohawk Honda, I will always go back to them. I will even drive a half hour to get my new car serviced there just because I trust them 100%. Thank you so much for everything Mohawk Honda, your staff treat customers with respect and kindness. More

Report | Print

Everyone at Mohawk Honda are fantastic. I really enjoyed working with Brad, Sondra and Jake. They are all very knowledgeable and helpful! I enjoyed working with them. working with Brad, Sondra and Jake. They are all very knowledgeable and helpful! I enjoyed working with them. More

Report | Print

Disorganized hot mess....I turned in a leased vehicle Disorganized hot mess.... I turned in a leased vehicle and purchased a used honda pilot from them. Turning in the lease, great. Purchasing the new Disorganized hot mess.... I turned in a leased vehicle and purchased a used honda pilot from them. Turning in the lease, great. Purchasing the new car, not so much. Jose and Jamison were both nice. We came to an agreement on the vehicle although, I feel they could have done a little more considering this is my 3rd honda from them. Next dealing was with Mike, awful. He was pushy and acted offended when I didn't want to purchase any of the over priced warranties he offered. Multiple times he changed the prices and kept saying "well it's only $35 more a month on your payment." I don't care what the payment amount will be, tell me what the total cost of the product is. He kept misquoting the terms of my loan and the warranty paperwork he sent over to me had the wrong purchase info. When i declined for the last time, he said well if something catastrophic happens, you're on your own then! Completely unprofessional and disorganized. When I arrived to pickup my new vehicle, it wasn't ready. We went out to look at it and I could tell it had not been cleaned. The front seats were spotty and the drivers seat had dust/fuzz in the cracks. I asked Jose if it had been cleaned and he said yes. We opened the back doors and there was dirty water on the seats and the headphones and wheel lock bag were laying on the seat and wet! The tray from the trunk was also missing. They told me that some times an outside detailing company helps them when they are busy and can't handle the vehicles they sell. Jose took it to their detail shop and had it cleaned. While we're waiting, Lindsey came to see us to apologize. She was very nice. I explained to her that the insurance for the car had also not been switched over. Jose said they had tried calling my old insurance company to set it up but failed to call me and ask for the new company ahead of time. Lindsey took care of the insurance for us. In the end, we spent about an hour and a half there, most of it waiting for things that should have been taken care of beforehand. The car should have been checked over, clean when I arrived, and I should have been called about the insurance. I was told it was Jose's day off and he came in, he never told me (explaination why insurance not handled). I was also told that they sold X number of cars over the weekend and X number the day before (explaination for being busy and car not clean). Neither of these explainations are my problem. They did not go out of their way to please me, this is just poor business practice. More

Report | Print

This was the best car buying experience I ever could have hoped for. Nicole and Rob were absolutely amazing. Friendly and helpful in every way! hoped for. Nicole and Rob were absolutely amazing. Friendly and helpful in every way! More

Report | Print

Great team! The whole process of buying a car was practically stress free. Great team to work with- courteous and friendly. I would definitely recommend Mohawk Ho The whole process of buying a car was practically stress free. Great team to work with- courteous and friendly. I would definitely recommend Mohawk Honda! More

Report | Print

Simple buying experience I went in to trade in or buy my Accord and ended up leasing a new one. Working with Mike, Jamison, Sondra, and Mark was excellent. They were honest I went in to trade in or buy my Accord and ended up leasing a new one. Working with Mike, Jamison, Sondra, and Mark was excellent. They were honest and friendly with all information and provided me what I needed to lease a new vehicle. The entire process was seamless and done within a few hours. Their Covid precautions were second to none! You can tell that Mohawk cares about their customers having a good experience and leaving with a great deal. I would highly recommend this dealership to anyone looking for a new or used vehicle. Thank you to all of you! More

Report | Print

Great experience quick and friendly transaction Was looking for a used vehicle at a reasonable price. Found what I wanted, all salespeople were knowledgable, prompt, and friendly. Quick and easy del Was looking for a used vehicle at a reasonable price. Found what I wanted, all salespeople were knowledgable, prompt, and friendly. Quick and easy delivery could not be more satisfied with how smooth everything went (no surprises) will look to do business again in the future. More

Report | Print

Mark Ellis, Jr. and the team at Mohawk Honda were amazing. They were very attentive and responsive. All of my questions were answered timely. No detail was overlooked. Used car we purchased was perfe amazing. They were very attentive and responsive. All of my questions were answered timely. No detail was overlooked. Used car we purchased was perfectly detailed. Great customer experience. More

Report | Print

Honda Civic Lease This was our second lease with the sales and finance team at Mohawk Honda. Everyone we had contact with was very accommodating, professional, and frie This was our second lease with the sales and finance team at Mohawk Honda. Everyone we had contact with was very accommodating, professional, and friendly. This dealership is--by far--the best place to lease or buy a Honda in the Capital District. Highly recommended! More

Report | Print