Jan Ramos
Jan Ramos at Coastal Kia

Jan Ramos | Page 10

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
201 Reviews
4.8

201 Reviews

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201 Reviews of Jan Ramos

September 02, 2024

Dealership Rating
Employee Rating

Cody was great to work with on purchasing the car. he was very knowledgeable about the vehicle and the many bells and whistles it came with. Coty was polite and I never felt pressured during the buy More

by BLINDSHOT59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Hamilton

Sep 12, 2024

Coastal Kia responded

Wonderful news! Thank you for the high marks and heartfelt testimonial. It was thoughtful of you to mention our Product Specialist Cody Hamilton by name. We love the feedback including, "Cody was polite and I never felt pressured during the buying process." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Enjoy!

September 01, 2024

Dealership Rating
Employee Rating

Long wait times on service but most of the staff was kind and accommodating. Nice to have the snacks and charging stations to charge your phone. Too many ppl booked for services at the same time. Shuttle wi More

by Omommie05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Hamilton , Marquita Best

Sep 12, 2024

Coastal Kia responded

Thank you for the review and helpful feedback. We appreciate your patience. Your comments have been shared with our service team. We are happy to hear you were comfortable during your stay. Thanks again!

August 30, 2024

Dealership Rating
Employee Rating

The people at Kia are very knowledgeable, kind and helpful . We had a great experience . More

by steph.g.cartier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer, Heber Quezada, Cody Hamilton , Chris Castro, Tyler Desmarest, Uber Hernandez, Jack Smith, Kelvin Swinson, Brandon Wright

Sep 12, 2024

Coastal Kia responded

Thank you so much for recognizing so many of our team members with high scores! We sincerely appreciate the five star review and gracious comments. We are thrilled to hear you "had a great experience." We are here if you need us.

August 29, 2024

Dealership Rating
Employee Rating

New car was not delivered clean. Windows were very smudged so driving the car home after dark was challenging due to glare. Also, there was dirt in the trough below the windshield More

by debbie37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Hamilton

Sep 12, 2024

Coastal Kia responded

We apologize and are here to make things right. Please reach out to our Operations Manager Peggy Roberts at 910-798-4706. We look forward to your call. Thank you

August 29, 2024

Dealership Rating
Employee Rating

We are very impressed with the service we received from Ever and with Jan. They were very easy to work with and without any sales pressure. We would highly recommend them. More

by faithinhim5690
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada

Sep 12, 2024

Coastal Kia responded

Congratulations on your recent purchase! Thank you for the amazing five star review and compliments for Ever and Jan. We sincerely appreciate the high recommendations as well. Enjoy! We are here if you need us.

August 20, 2024

Dealership Rating
Employee Rating

One of the best car buying experiences I have ever had. Ever, Chris, Jan, and Uber were very professional, personable, and friendly. Highly recommend. More

by dcprice77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada , Chris Castro, Uber Hernandez

Aug 21, 2024

Coastal Kia responded

Wonderful! Thank you for the five star review. It was thoughtful of you to mention our team members by name. Thank you for the high recommendations too. Congratulations and enjoy! We are here if you need us.

August 12, 2024

Dealership Rating
Employee Rating

Helpful when looking for the care but felt very overwhelmed and somewhat felt like things weren’t totally explained. Esp with the trade. But at this point it’s already a done deal. Also I was a o More

by eric.hargis
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson, Brandon Wright

Aug 12, 2024

Coastal Kia responded

Thank you for the review and helpful feedback. We agree that your concerns should be addressed in a timely manner. Thank you for choosing Coastal Kia! Enjoy!

August 07, 2024

Dealership Rating
Employee Rating

Chris and Jan were so helpful and it felt like talking to an old friend while working with them! Everyone there treated us with kindness and was so energetic and talkative to my kids during our time in the d More

by bkibbey16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Castro

Aug 12, 2024

Coastal Kia responded

Wonderful! We sincerely appreciate the high marks and heartfelt testimonial. It was thoughtful of you to mention Chris and Jan by name. We are thrilled to hear your family had a great purchase experience. Enjoy!

August 05, 2024

Dealership Rating
Employee Rating

Tyler, Jack and the team did an amazing job of facilitating the purchase of my MINI. I was two hours away in Raleigh when we started talking; by that night, my new-to-me car was in my garage, my o More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, Jack Smith

Aug 16, 2024

Coastal Kia responded

Wonderful news! Thank you for the amazing five star review and compliments for our sales team. It was thoughtful of you to mention Jack Smith, Jan Ramos and Tyler Desmarest by name. Congratulations and enjoy! We are thrilled to hear they exceeded your expectations. We are here if you need us.

August 05, 2024

Dealership Rating
Employee Rating

Coastal Kia is a great dealership! I had a great experience and everyone treated me well and understood my needs/wants. Chris did an excellent job and will do great in his future endea More

by jkhood15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada , Chris Castro

Aug 05, 2024

Coastal Kia responded

Wonderful news! Thank you! We love the feedback including, "Coastal Kia is a great dealership! I had a great experience and everyone treated me well and understood my needs/wants." We are thrilled to hear our Product Specialist Chris Castro exceeded your expectations. Congratulations! Please do not hesitate to reach out if you need us. Enjoy!

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