Jan Ramos
Jan Ramos at Coastal Kia

Jan Ramos | Page 20

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
201 Reviews
4.8

201 Reviews

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201 Reviews of Jan Ramos

May 27, 2023

Dealership Rating
Employee Rating

Courteous service. They did everything right to make us comfortable and did the job quickly and efficiently. More

by cjohnson100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Darren Gokey

May 30, 2023

Coastal Kia responded

Great news! We appreciate the five star service review and high marks for our team members. It was thoughtful of you to go online and rate your recent service experience. Please call us if you need anything.

May 25, 2023

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Employee Rating

Salesman was very helpful and professional. We told him what we needed and he did not try to oversell us. More

by sweetrichard1207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Dodd

May 25, 2023

Coastal Kia responded

Great news! Thank you for the five star review and high marks for our Product Specialists, Jason Dodd and Jan Ramos. We sincerely appreciate the gracious review. Congratulations and enjoy! Please call us if you need anything.

May 19, 2023

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Employee Rating

Reliable and reasonably priced, salesman was personable and very knowledgeable. Nice to do business with you. More

by RGRAHAM9
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 22, 2023

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our Product Specialist Jan Ramos. We are thrilled to hear you had a great experience and you found Jan to be, "personable and very knowledgeable." Congratulations and enjoy!

May 19, 2023

Dealership Rating
Employee Rating

Employees are always friendly and pleasant. Waiting area clean and inviting. Salesman even comes over to the waiting area to say hello. More

by CAPRITABS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

May 22, 2023

Coastal Kia responded

Wonderful news! Thank you for the five star review and compliments for our team. It was thoughtful of you to take time to rate your recent experience online. Please call us if you need anything. Thank you for choosing Coastal Kia!

May 16, 2023

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Employee Rating

Everyone we have had contact with have been exceptionally helpful, friendly and professional. The day the necessary part was received, they notified us and we picked our car up the next day. The facility i More

by ncallahan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada , Tyler Desmarest, Darren Gokey, Tony Kirschner

May 16, 2023

Coastal Kia responded

Wow... thank you! We sincerely appreciate the five star review and gracious comments. We love the feedback including, "everyone we have had contact with have been exceptionally helpful, friendly and professional." Please call us if you need anything. Thank you for choosing Coastal Kia!

April 08, 2023

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Employee Rating

Jan was upbeat, polite, efficient, professional. Came up with a creative sourcing option. A good experience and successful purchase. More

by wagnerwg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wright

Apr 10, 2023

Coastal Kia responded

Thank you! Jan is a true ambassador for our customer service culture. We sincerely appreciate the five star review and compliment for our Product Specialist Jan Ramos. Congratulations and enjoy! Thank you for choosing Coastal Kia.

April 04, 2023

Dealership Rating
Employee Rating

Very prompt greeting, warm and personable. We came to look at a Used Kia Soul and they had them all lined up so we could compare them. Made the buying decision on what year very easy. Everyone More

by Knot Rite
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, Jason Dodd, Uber Hernandez, Jason Stone

Apr 05, 2023

Coastal Kia responded

Congratulations! We are thrilled to hear you have fallen in love with your new Kia Soul. Thank you for the five star review and gracious feedback. Your complimentary testimonial means the world to us. Thank you for choosing Coastal Kia!

April 04, 2023

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Employee Rating

Very friendly environment and the interactions with staff were very positive. There was no pressure to make a purchase at all. More

by bs722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2023

Coastal Kia responded

Thank you! We appreciate the five star review and gracious feedback. Thank you for the high marks for our Product Specialist Jan Ramos. We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the opportunity.

April 03, 2023

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Employee Rating

Disappointed in the 10,000 dollar KIA insurance that is not worth the cost. I think I should have the choice. It mostly only includes the Wilmington area. I live in Hampstead. More

by jeanettebmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin , Tyler Desmarest

Apr 04, 2023

Coastal Kia responded

Unfortunately we do not have record of a Jeanette Miller in our system. We are here to help and discuss your experience and concerns. Please call our Operations Manager Peggy Roberts at 910-798-4706 so we may research whose visit/transaction you are referencing in your comments. We look forward to your call. Thank you

March 22, 2023

Dealership Rating
Employee Rating

I have purchased 6 cars since 2008 from va, md and nc. The dealerships I have dealt with I gave a rating of 3, stars out of 5. I am giving KIA in Wilmington 5 stars. My salesman Jan was a real pleasure More

by HKLNNC
Recommend Dealer
Yes
Mar 22, 2023

Coastal Kia responded

5 stars... we'll take it! Thank you so much for your business and high rating. We look forward to maintaining the high marks during your future service experiences as well. We love the feedback including, "my salesman Jan was a real pleasure to do business with. No pressure from him and a real people person." We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. Congratulations and enjoy! We sincerely appreciate the opportunity.

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