Jana Tahirovic | Page 35

Purchase experience Infiniti of Gwinnett is an amazing dealership. They put customers first and actually care. From sales to service they are top notch. The finance manag Infiniti of Gwinnett is an amazing dealership. They put customers first and actually care. From sales to service they are top notch. The finance manager did not try to pressure us or upsell and in fact was honest in sharing what was a good fit for our needs rather than offering items that were not worthwhile. The sales manager Jana was amazing. She was pleasant, caring, and fun to work with. Alexia Andrews is a gem and extremely professional. If you need to buy a new car please consider this dealership! Ask for Velko Tsvetanov in sales. He is very kind and attentive and really knows the vehicles. More

by sf Verified Customer Verified Customer

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Awesome staff and great service! Friendly staff and will work hard to make you feel like part of their family! Richard was great! even stayed late with me to go over all of the option Friendly staff and will work hard to make you feel like part of their family! Richard was great! even stayed late with me to go over all of the options on my new Q50! More

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Fantastic Customer Service from Nasira and Jana This is the second QX60 I have purchased in the last 14 months from Nasira. I returned to this specific dealership to work with Nasira and Jana and I This is the second QX60 I have purchased in the last 14 months from Nasira. I returned to this specific dealership to work with Nasira and Jana and I was not disappointed as I received the same great customer experience I received the first time. Thanks again, you guys rock! More

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Good Car Buying Experience Everyone was very pleasant and easy to work with. The dealership was very accommodating and professional in their dealings. I would definitely recom Everyone was very pleasant and easy to work with. The dealership was very accommodating and professional in their dealings. I would definitely recommend Inifiniti of Gwinnett. More

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Too many Calls and emails at all hours even 9:36 pm call The appearance of the car sold was never clear. Delivered car with tinted windows without discussion. I do not care for the tinted windows and did no The appearance of the car sold was never clear. Delivered car with tinted windows without discussion. I do not care for the tinted windows and did not order. Keneece should be trained in the professional manner to manage the sales process with customers. Very nice person but is erratic in her sales delivery and does not provid the information requested. I asked many times for all paperwork I would be signing. I was assured it had been delivered. This was not true. I was shocked when Sam in the business office asked me to sign all the paperwork he deliverd to me. This was the paperwork I had asked Kenice for so many times so I could review with my Team. More

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Amazing Experience I recently visited after going to 2 other area Infiniti dealers. As Nasira was helping me, I could tell that she was extremely knowledgeable about the I recently visited after going to 2 other area Infiniti dealers. As Nasira was helping me, I could tell that she was extremely knowledgeable about the brand. Also she was down to earth and did not pressure me into anything. She ensured all of my questions were answered and really provided me with exceptional service! I love my new Q60! Thanks again Nasira! JM More

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A great experience and a gorgeous ride! This is our 2nd new car from this dealership, we love working with the staff. They are nothing short of amazing, friendly, funny, compassionate and se This is our 2nd new car from this dealership, we love working with the staff. They are nothing short of amazing, friendly, funny, compassionate and serious about helping their clients. You are only a client for the first 10 minutes; then you are part of the Infiniti family with this crew. They are amazing and make car shopping fun. My new car is beautiful and I look forward to my periodic visits for service so I can hang out with our friends! More

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Richard Ball Richard made transferring a lease and selling an automobile very easy and I need to go step-by-step to the overall process both from the transaction t Richard made transferring a lease and selling an automobile very easy and I need to go step-by-step to the overall process both from the transaction through the presentation of the automobile great experience and one I would recommend to other customers More

by CSBURNSIDE Verified Customer Verified Customer

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Five star experience Every single person one encounters at this dealership is welcoming, helpful, and knowledgeable. They give you the best deals and every aspect of the s Every single person one encounters at this dealership is welcoming, helpful, and knowledgeable. They give you the best deals and every aspect of the service is efficient and exceptional. More

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From picking up from Service to driving off in a new car I brought my family with me to pick up our 2015 QX60 from service and my wife and kids went to look around the new car showroom while I checked out. B I brought my family with me to pick up our 2015 QX60 from service and my wife and kids went to look around the new car showroom while I checked out. Being into last year of our lease, we were starting to talk about the next car. My wife wanted to test drive a QX80 so Jana hooked us with Jason and Kenneice who expertly maneuvered the huge SUV out of the back lot for us to take a spin. After a quick spin we drove a 2018 QX60 as a few things have been improved since our 2015. All the options and technology was expertly explained for both cars. Being a hot May Day, Kenneice made sure the kids had drinks and a snack which kept them happy. After the test drives we worked with Jana on the “numbers” and she took the extra time discussing everything with me and my wife. The pros and cons of each model in leasing vs purchase was transparently gone through. After a few discussions we decided to go with the QX60, 7 months early for the same payment! The new car process was wonderful and quick. Kenneice, armed with her iPad, showed us about all the new features and changes to the QX60. She got my wife’s iPhone paired to the new car and patiently showed us how to operate the hands-free tailgate. Next we were off to Sam to complete the finance process. This was probably the quickest I have ever been in a finance office. No pressure to purchase anything additional. No special coatings or options just a quick but no pressure review of their prepaid maintenance plans. After signing a few documents we were done. I cannot say enough great things about Gwinnett Infiniti and their staff. They make purchasing and servicing a pleasure instead of a nuisance. More

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