i don't let any one else service my vehicles except Val
Ward. They are honest, professional and fix the problem the first time.
Ward. They are honest, professional and fix the problem the first time.
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by RWEIDNER
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Val Ward Cadillac Inc responded
Wow, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Great service from all employees of the dealership.
They also have outstanding communication skills for your service needs.
They also have outstanding communication skills for your service needs.
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by jsntimmerman
Verified Customer
Verified Customer
Service Price Transparency
Jun 06, 2026 -
Val Ward Cadillac Inc responded
Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
My service advisor.
Jane is absolutely awesome. She keeps me updated every step of the way. And she always make sure I have a loaner vehicle. Five stars all the way for
Jane is absolutely awesome. She keeps me updated every step of the way. And she always make sure I have a loaner vehicle. Five stars all the way for her and the dealership.
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by CAPTIVAJEFF239
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
I've been dealing with Val Ward for over 20 years.
I have always been treated with respect, professionalism, and expert knowledge. I have never felt deceived or misled by anyone. Jane Flesch in ser
I have always been treated with respect, professionalism, and expert knowledge. I have never felt deceived or misled by anyone. Jane Flesch in service is a treasure!
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by mikimarks
Verified Customer
Verified Customer
Service Price Transparency
Jun 07, 2026 -
Val Ward Cadillac Inc responded
Thank you for sharing your positive experience! We can't wait to see you again, have a great day.
Jane in service is the greatest.
Jeff Miller was helpful and did not push me into buying a car.
Jeff Miller was helpful and did not push me into buying a car.
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by margaretcook01
Verified Customer
Verified Customer
Jun 05, 2026 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help!
Service department is terrific!
Prompt attention upon arrival, completion when promised, compliments to Advisor Jane.
Prompt attention upon arrival, completion when promised, compliments to Advisor Jane.
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by WILSONWHEELER42
Verified Customer
Verified Customer
Service Price Transparency
Jun 06, 2026 -
Val Ward Cadillac Inc responded
We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
Great service, from the sales department to the service
department. Val Ward is an exceptional dealership!
department. Val Ward is an exceptional dealership!
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by hayhoepatrick
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This is a good dealer with even better people on staff.
Jane was my advisor, she made sure everything was taken care of. Domas was the mechanic thay worked on my vehicle, spectacular job completed.
Jane was my advisor, she made sure everything was taken care of. Domas was the mechanic thay worked on my vehicle, spectacular job completed.
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by jasonpisaacson
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Domas
Jun 03, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
My car was scheduled for an oil change and cabin filter
change. I also asked to have the mechanic look for an exhaust leak. They took two days to confirm the exhaust leak and quoted $2100 to “fix” the leak
change. I also asked to have the mechanic look for an exhaust leak. They took two days to confirm the exhaust leak and quoted $2100 to “fix” the leak. I refused the offer but didn’t get the car back for four additional days. One star is generous.
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by mserafi1
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
Val Ward Cadillac Inc responded
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (239) 939-2212 when you have a chance. Thank you, and we look forward to hearing from you.
Someone damaged our car in a parking lot and needed to be
repaired and painted where the damage was. The car looks brand new. The staff at Val Ward were so helpful dealing with the insurance company and ge
repaired and painted where the damage was. The car looks brand new. The staff at Val Ward were so helpful dealing with the insurance company and getting a car for us to use during repairs. Great folks to deals with.
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by joeezgirl
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2026 -
Val Ward Cadillac Inc responded
We are so happy to read such a great review about Val Ward Cadillac, Inc.! Please don't hesitate to reach out if there's anything additional we can do for you.