Jane Flesch | Page 5

Best service department always exceeding my expectations. . I have had the opposite experience with the sales department. . I have had the opposite experience with the sales department. More

by loudonrentals Verified Customer Verified Customer

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From sales to service and back, a very pleasant and helpful experience. Jane F. In service rocks and San V in sales was the best. I consider you all almost family, as we have the working with you for helpful experience. Jane F. In service rocks and San V in sales was the best. I consider you all almost family, as we have the working with you for over 20 years! Thank you! More

by LISAKEL331 Verified Customer Verified Customer

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As always, I once again had a very professional experience with the service department. In particular with Jane Flesch! experience with the service department. In particular with Jane Flesch! More

by WALLYTHEWRENCH Verified Customer Verified Customer

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WE aren’t coming back ! !! 9 am appointment and leaving at noon for an oil change!! !! 9 am appointment and leaving at noon for an oil change!! More

by WDK1939 Verified Customer Verified Customer

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From the second, I arrived for my appointment. Customer Service was fantastic. The service advisor also had me on my way to wait within five minutes. The technician also was very kind and excellen Customer Service was fantastic. The service advisor also had me on my way to wait within five minutes. The technician also was very kind and excellent letting me know he was working on my truck. More

by dgermano210 Verified Customer Verified Customer

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Jane is the best service advisor. updates me on my vehicle status and is very honest! updates me on my vehicle status and is very honest! More

by ELIDALOPEZ83 Verified Customer Verified Customer

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Received excellent service these past eighteen years from sales and service people. Cadillac is truly a class act. sales and service people. Cadillac is truly a class act. More

by d42nato Verified Customer Verified Customer

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The service and collision center are efficient and first rate. They have both been super to deal with. rate. They have both been super to deal with. More

by rdk5914 Verified Customer Verified Customer

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Even though I got bad news about my vehicles I felt Jane and the team always have my back. and the team always have my back. More

by MSTRUTZENBERG Verified Customer Verified Customer

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Having a 2005 Escalade with +225,000 miles on her, except for tires & oil changes, Jane F., Svc Consultant, & the repair techs @ Val Ward are the only folks that work on my Dowager. The extent of the diagno for tires & oil changes, Jane F., Svc Consultant, & the repair techs @ Val Ward are the only folks that work on my Dowager. The extent of the diagnosis on occasion has been a disappointment simply because of the $$ involved, tho because of 'wear & tear' factors, not entirely unexpected. Because Jane has on an occasion or 2 had a tech explain to me that, because of age & mileage, this is not an expense that must be addressed immediately; just keep an eye on thus'n such and if any of certain changes occur, bring her back in for a follow-up. There is still one of these (expensive) conditions that travel with me from FL to NJ to MS to NV and back each year (hence the tires & oil caveat earlier). This and other reasons is why I trust Jane and the Val Ward techs. More

by e5VNeraWAC Verified Customer Verified Customer

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