This is a good dealer with even better people on staff.
Jane was my advisor, she made sure everything was taken care of. Domas was the mechanic thay worked on my vehicle, spectacular job completed.
Jane was my advisor, she made sure everything was taken care of. Domas was the mechanic thay worked on my vehicle, spectacular job completed.
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by jasonpisaacson
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Domas
Jun 03, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
My car was scheduled for an oil change and cabin filter
change. I also asked to have the mechanic look for an exhaust leak. They took two days to confirm the exhaust leak and quoted $2100 to “fix” the leak
change. I also asked to have the mechanic look for an exhaust leak. They took two days to confirm the exhaust leak and quoted $2100 to “fix” the leak. I refused the offer but didn’t get the car back for four additional days. One star is generous.
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by mserafi1
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
Val Ward Cadillac Inc responded
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (239) 939-2212 when you have a chance. Thank you, and we look forward to hearing from you.
Someone damaged our car in a parking lot and needed to be
repaired and painted where the damage was. The car looks brand new. The staff at Val Ward were so helpful dealing with the insurance company and ge
repaired and painted where the damage was. The car looks brand new. The staff at Val Ward were so helpful dealing with the insurance company and getting a car for us to use during repairs. Great folks to deals with.
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by joeezgirl
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2026 -
Val Ward Cadillac Inc responded
We are so happy to read such a great review about Val Ward Cadillac, Inc.! Please don't hesitate to reach out if there's anything additional we can do for you.
I can’t say enough about how professional Jane Flesch is.
She treats each customer with respect and shows that you are an important customer to Val Ward Cadillac.
6 stars to Jane!
She treats each customer with respect and shows that you are an important customer to Val Ward Cadillac.
6 stars to Jane!
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by protectoseal
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lisa in the business crnter
May 27, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
The workmanship is outstanding!
Dave does a super job letting me know what service my car needs.
Dave does a super job letting me know what service my car needs.
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by MOGC09@aol.com
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2026 -
Val Ward Cadillac Inc responded
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jane our service advisor and Ned our Body Shop advisor
were so helpful and easy to work with. Thank you for the great, fast service.
were so helpful and easy to work with. Thank you for the great, fast service.
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by toasted50
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2026 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I really like Val Ward, such an improvement over DeVoe
where I previously was. Your service department, (thank you Kevin) is excellent, however, I think they are so busy and overworked, please get them so
where I previously was. Your service department, (thank you Kevin) is excellent, however, I think they are so busy and overworked, please get them some help! Patti at the front desk is also very professional and knows her job, give her a raise!
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by pat.faustina
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2026 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales staff was professional, friendly and efficient.
The dealership is immaculate and spacious. The general manager and sales manager welcomed me and offered their contact information in case I need any
The dealership is immaculate and spacious. The general manager and sales manager welcomed me and offered their contact information in case I need anything. Dealing with everyone at Val Ward was a pleasure.
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by burnskellie49
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2026 -
Val Ward Cadillac Inc responded
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jane was very professional and helpful in to my needs in
regards of my auto
regards of my auto
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by MiguelSandra
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Services Advisor Jane is excellent
New tires installed
rims not cleaned
Overall very pleased
Great service
rims not cleaned
Overall very pleased
Great service
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by DEMPSEY.JACK
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!