Jane Grambo | Page 7

An improvement opportunity is to keep the customer informed about the status of the process and avoid unnecessary waiting time or to give the customer the option to leave and return later to pickup th informed about the status of the process and avoid unnecessary waiting time or to give the customer the option to leave and return later to pickup the car. More

by cadu_zalla Verified Customer Verified Customer

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Always professional and welcoming. A relaxed environment while you are waiting on your vehicle to be serviced. Always comfortable having my vehicle serviced here. A relaxed environment while you are waiting on your vehicle to be serviced. Always comfortable having my vehicle serviced here. More

by RANDOLPH_HOLCOMB Verified Customer Verified Customer

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Everyone there was very knowledgeable and kind. They all went above and beyond to take care of me and make sure the process was as convenient and smooth as possible. They all went above and beyond to take care of me and make sure the process was as convenient and smooth as possible. More

by WAHUGEL Verified Customer Verified Customer

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I have been bring my cars to Tim. Lally for a while .I have older vehicle and I am always pleased with the quality of service I receive from the door to the counter .I thank everyon Lally for a while .I have older vehicle and I am always pleased with the quality of service I receive from the door to the counter .I thank everyone for their professionalism. More

by HUGGINS115 Verified Customer Verified Customer

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The Service Center Employees were very prompt, efficient, courteous and friendly. They always are helpful and have a friendly smile and attitude. courteous and friendly. They always are helpful and have a friendly smile and attitude. More

by PRECIOUSCALLIE Verified Customer Verified Customer

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Quick and easy check in. Accurate estimate with service time. All staff I interacted with were pleasant. Accurate estimate with service time. All staff I interacted with were pleasant. More

by M.1987 Verified Customer Verified Customer

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Very courteous and was able to change my oil in a timely fashion and let me carry on with my day. fashion and let me carry on with my day. More

by d-town2029 Verified Customer Verified Customer

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Good explanation of what was needed as far as repairs. Sean was friendly soft spoken and I felt that he was honest Sean was friendly soft spoken and I felt that he was honest More

by M.MCKEE4075 Verified Customer Verified Customer

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Service was excellent and professional. Time management was excellent. I would recommend them to anyone Time management was excellent. I would recommend them to anyone More

by HAWKINSKAI320 Verified Customer Verified Customer

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I wasn't to happy that my Camaro was not washed. When I asked, Rachel told me your not set up to hand wash cars. So if a customer bring in a Corvette, that dont get washed either. Felt like i was li When I asked, Rachel told me your not set up to hand wash cars. So if a customer bring in a Corvette, that dont get washed either. Felt like i was lied to. More

by JMBL13 Verified Customer Verified Customer

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