Janea Anthony

Had a great experience with Janea and Justin buying a new Mazda 3, would recommend them! Mazda 3, would recommend them! More

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The process was quick and painless, Janea was knowledgeable and quick. We’ll definitely be back for our next new vehicle. knowledgeable and quick. We’ll definitely be back for our next new vehicle. More

by E3109781 Verified Customer Verified Customer

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They seemed to be understaffed and many people were not well-versed in the processes, and there was too much handing off from one person to another. Each employee was very kind and welcoming, but the level well-versed in the processes, and there was too much handing off from one person to another. Each employee was very kind and welcoming, but the level of knowledge and attention to detail is where they really struggled. What could have been a positive experience overall went south quickly due to lack of knowledge and experience example we were sent home after a very brief introduction to the technology on our vehicle with no license plate on the car it took over a week and a half for the dealership to make this right and required a return visit which was very inconvenient as we’re located in Racine. I had to teach the sales person how to install a license plate mounting bracket on the front of the vehicle and show them that the mounting bracket and fasteners were in the car with the rest of the dealer prep packages like the floor mats, etc. I went inside the dealership to see if someone could help him with some tools and when I came out, he had already screwed the license plate with no bracket directly into the bumper facia on the front of the car. I was in shock. The license plate was screwed into our 2025 CX 90 directly into the ABS bumper cap no bracket installed! He looked up and saw me holding the bracket he asked where did you get that and I said it came with the car it was in the back with all the other dealer prep items in the plastic bags. He then told me that he used the holes that were already there! I didn’t say you’re lying I simply said there were no holes in the bumper cover until now. He didn’t argue but attempted to install the mounting bracket at that point I had to instruct him how to mount it properly showing him the slight dimples in the bumper cover that are to be drilled to match the bracket. Also had to show him how to rotate the bracket in from the bottom so the lower bracket clips latch into the bumper cover for a flush correct fit. He didn’t argue and seemed to genuinely appreciate the instruction but I never thought such things would be part of the buying experience. I get the struggle with staffing, my team of mechanics is short 13 team members, but RD needs to do better to train the staff they have. More

by steve.kelley Verified Customer Verified Customer

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Great service! I Got taken care of straight away and they serviced my car quickly and efficiently. I Got taken care of straight away and they serviced my car quickly and efficiently. More

by PEDRO.LAPETRA Verified Customer Verified Customer

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Just average James was nice Waited too long for answers and to complete the deal and to complete the deal More

by EVERBOCKEL Verified Customer Verified Customer

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Overall the dealership is great, however you had one bad apple(employee) that stole my personal property from my vehicle while it was getting washed on 4/11/2025. Based on the customer relationships I have apple(employee) that stole my personal property from my vehicle while it was getting washed on 4/11/2025. Based on the customer relationships I have built as a result of this incident I chose to stay with this dealership. Quinton was AWESOME!!! Thank you for all that you did and the trust you built with me. More

by TRY2TAMR Verified Customer Verified Customer

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Great service. Peyton was very responsive to emails and requests for test driving the type of vehicles I was looking for. They even brought a car from another site Peyton was very responsive to emails and requests for test driving the type of vehicles I was looking for. They even brought a car from another site to help me make my decision. Fabulous staff and trustworthy More

by Jlcuske Verified Customer Verified Customer

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Amazing The whole experience was amazing and great. The customer service was through the roof and the best service I had The customer service was through the roof and the best service I had More

by KJ12USN Verified Customer Verified Customer

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Everyone was friendly and knowledgeable about the entire process I’d definitely use them again😊 process I’d definitely use them again😊 More

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My contact at Mazda, GM of Sales, Musa, was very helpful, very quick to respond to any questions and made me feel very comfortable with the whole Process. Much appreciation to him and his team :) very quick to respond to any questions and made me feel very comfortable with the whole Process. Much appreciation to him and his team :) More

by Drew L Verified Customer Verified Customer

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