Janine Leuthner | Page 3

Amazing customer service Let's just say I had 975 questions and they were all answered in depth and with a smile by Janine. She was friendly and she made me feel like I was ta Let's just say I had 975 questions and they were all answered in depth and with a smile by Janine. She was friendly and she made me feel like I was talking to a friend instead of a "dealer". She put a lot of my worries at ease. I was fully statistfed with my experience. More

Helpful 0

Report | Print

Janine goes above and beyond! Janine at Westbury Jeep is by far the most helpful, professional, and nice customer service oriented individual that I've ever encountered!! She is al Janine at Westbury Jeep is by far the most helpful, professional, and nice customer service oriented individual that I've ever encountered!! She is always friendly and is ready to answer any questions (even the crazy ones I had!) Most importantly, is always willing to go above and beyond for the customer. More

Helpful 0

Report | Print

Amazing Great service, accommodated my needs. I felt this was one of the best service experiences of my life. Janine rocks. Also I did not feel I was sold s Great service, accommodated my needs. I felt this was one of the best service experiences of my life. Janine rocks. Also I did not feel I was sold service I did not need. More

Helpful 0

Report | Print

Service Department Came Through....\ Brought my Jeep Wrangler for service to repair the heating system. After two attempts I got a follow up call and when I told them I am not sure the pr Brought my Jeep Wrangler for service to repair the heating system. After two attempts I got a follow up call and when I told them I am not sure the problem is completely fixed they offered I would bring the car again for them to check it out, no questions ask. It's nice to see companies take pride in what they do and own their product and service. More

Helpful 0

Report | Print

AWESOME!!! The service department is simply awesome! Brought my Jeep in because I felt there was an issue and they were all patient with me in finding the root The service department is simply awesome! Brought my Jeep in because I felt there was an issue and they were all patient with me in finding the root cause. Once found, the work done was exceptional and the Jeep is back to normal. I would recommend them a thousand times over. More

Helpful 0

Report | Print

Service Review Every time I need an oil change or any type of service, I'm reminded both how great Westbury Jeep is and how great Janine is. This is truly the best Every time I need an oil change or any type of service, I'm reminded both how great Westbury Jeep is and how great Janine is. This is truly the best service I've ever received is all the years I'm driving. Everyone is so friendly and accommodating, especially Janine. There is no problem too big or small for them to handle. No one ever wants to have to service their vehicle, but Westbury makes is easy. I'm so happy to have bought my truck from them and so happy to use their Service Department. More

Helpful 0

Report | Print

Service Experience Brought my Wrangler in tonight to be serviced and everything was taken care of, as requested. Their service advisor Janine, is very personable and wor Brought my Wrangler in tonight to be serviced and everything was taken care of, as requested. Their service advisor Janine, is very personable and works hard to ensure that any client she sees gets all of his or her automotive needs taken care of in a timely fashion. I love that the service center is open late, which is a plus for those of us who work odd hours. The night crew rocks!! More

Helpful 2

Report | Print

Very Pleased I was just in for service with my 2013 Grand Cherokee had to have the water pump replaced. At the time I made my appointment there were no loaner cars I was just in for service with my 2013 Grand Cherokee had to have the water pump replaced. At the time I made my appointment there were no loaner cars available, I was asked if I could just bring it in at night after work to have it looked at to make sure it was not serious. After looking at my Jeep, they realized it was serious and they could not let me leave with it, so they were able to find me a loaner and they were able to have a new improved water pump put in the next day. And when I picked up my Jeep my service advisor Janine also told me that they had my recalls taken care of while my Jeep was in. Janine was very nice and kept me in the loop throughout the whole experience and I have never had a better experience with a vehicle as I have with my Jeeps at Westbury. More

Helpful 0

Report | Print

Great Service! This is the best service department I have ever dealt with. They are always friendly and professional and it is an absolute pleasure to deal with the This is the best service department I have ever dealt with. They are always friendly and professional and it is an absolute pleasure to deal with them. More

Helpful 0

Report | Print

Great Sales Dept - Great Service Dept From the dealership to the service department, I've had a great experience buying my new Jeep from Westbury! No hassles, no problems - just great peo From the dealership to the service department, I've had a great experience buying my new Jeep from Westbury! No hassles, no problems - just great people that actually care about you and the products they sell. I always recommend Westbury - my co-worker recently bought a Jeep there after I told him about my experiences and gave him the salesman's info - it's a great Company, you won't be disappointed! More

Helpful 0

Report | Print