Janphiel Rivera | Page 4

Greenway Kia East is very professional and trustworthy. Their service department is very knowledgeable and dependable. Their service department is very knowledgeable and dependable. More

by ANNSLAKEHOUSE Verified Customer Verified Customer

Report | Print

Professional and efficient service. The service advisor (JP) was very thorough, and accommodating. So far I've always received excellent customer service from Greenway East and it's muc The service advisor (JP) was very thorough, and accommodating. So far I've always received excellent customer service from Greenway East and it's much appreciated. More

by GREGCBONE Verified Customer Verified Customer

Report | Print

Communication with anyone at Kia East was horrendous. I’ve left several messages requesting a call back to discuss my car repairs but no one has done so. Even left message for service manager Dina to no I’ve left several messages requesting a call back to discuss my car repairs but no one has done so. Even left message for service manager Dina to no avail. If the manager won’t call back, no reason for anyone else to. After 2 visits and having vehicle for 3 weeks along with several misdiagnoses, my engine light is still on. Poor service. Next step..dealership manager. Let’s see if they will respond. More

by MARS4HERBALLIFE Verified Customer Verified Customer

Report | Print

JP had excellent customer service, would recommend him to everyone and everyone. Fast service too! everyone and everyone. Fast service too! More

by milesbutler2019 Verified Customer Verified Customer

Report | Print

I was rescheduled easily and Janphiel was very helpful and attentive. My car was finished right when he said it would be and attentive. My car was finished right when he said it would be More

by ASHLEY.RUSH1017 Verified Customer Verified Customer

Report | Print

Very professional and friendly staff and the dealership is very clean and well maintained great experience is very clean and well maintained great experience More

by jsteiner290 Verified Customer Verified Customer

Report | Print

Janphiel Rivera was very professional, friendly and knowledgeable he explained what needed to be completed to the vehicle. I will recommend him to friends and family. knowledgeable he explained what needed to be completed to the vehicle. I will recommend him to friends and family. More

by arnaldoomaar Verified Customer Verified Customer

Report | Print

Thorough and attentive They make sure that everything was updated and kept me informed Tech was awesome updated and kept me informed Tech was awesome More

by Jakeday1313 Verified Customer Verified Customer

Report | Print

Regular Además del cambio de aceite fui por un problema que tiene la pantalla táctil y no me solucionaron, tengo que volver a ir y vivo en Ocala que tiene la pantalla táctil y no me solucionaron, tengo que volver a ir y vivo en Ocala More

by Jcvillanueva19880 Verified Customer Verified Customer

Report | Print

Was very upfront with cost and option without being overly pushy. Work was done very quickly and was transparent about recall parts not being available. overly pushy. Work was done very quickly and was transparent about recall parts not being available. More

by ntedesco55 Verified Customer Verified Customer

Report | Print