Jared Kloempken
Jared Kloempken at Lou Fusz Kia

Jared Kloempken | Page 7

Store Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.8
225 Reviews
4.8

225 Reviews

Write a Review

Dealership Experience

12 yrs, 11 mos

225 Reviews of Jared Kloempken

September 17, 2022

Dealership Rating
Employee Rating

Sold me a defective car and won’t fix it because it’s cosmetic. Well if I know the car was like that I wouldn’t of bought it and waited for one that was made like it was suppose to. I don’t care if Ki More

by chinaman62883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 19, 2022

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to management. We always strive to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

Sep 19, 2022

chinaman62883 responded

I brought it to your attention already and you responded that you won’t fix it because it is a cosmetic issue. So if a customer spends 52000$ on a new car he should receive a new car that doesn’t have anything defects. You don’t want to make it right by spending labor cost to correct it. Right is right and you guys sold me a car with a defect and won’t fix it bottom line. Only thing I can do is tell everyone about what happen and so far the 10 people who ask me about my car I have told them the problem and they all think you guys did me wrong. I use the car to drive Uber and I’m sure there will be 100s more that will ask me and I will pass along to them that you guys aren’t a company that will do the right thing.

September 09, 2022

Dealership Rating
Employee Rating

Not happy with Kia… selling cars with defects and the company isn’t willing to spend the money on labor to reinstall. Never had a problem with my 3 new Hondas and new ford cars… 0/1 for Kia on a 52000$ More

by chinaman62883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 12, 2022

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to management. We always strive to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

September 03, 2022

Dealership Rating
Employee Rating

Sold me a car that after 3 days air-conditioning stopped working. Didn't want to fix it, until I called the BBB. They told me the air-conditioning was really good and cold. Will not do busy their again. T More

by linda040344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Danielle Roemersberger

Sep 06, 2022

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to management. We always strive to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

August 12, 2022

Dealership Rating
Employee Rating

Quick purchase with helpful sales department. They got me what I wanted with no markup. More

by jasonbrunaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Roemersberger, Kirstie Crook , Crystal Cody

Aug 12, 2022

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

August 10, 2022

Dealership Rating
Employee Rating

This was a wonderful process. Very easy from start to finish at Lou Fusz Kia. More

by blaynew
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle Roemersberger , Crystal Cody

Aug 12, 2022

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

July 31, 2022

Dealership Rating

Even on a terrible weather day, the dealership team had the car ready and could not have been more gracious.. More

by dnichols4
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Crystal Cody

Aug 01, 2022

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 21, 2022

Dealership Rating
Employee Rating

My Husband came in a few day ago to test drive a few SUV they had on the lot. Luckily after 3 test drives we where to able to find a SUV that meets our needs and the price was less than we expected. I defia More

by jjkeeling
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws, Jake Degenhardt, Mike Cerva , Crystal Cody, Nichole Medsker

Jun 22, 2022

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer and we hope to see you again!

June 14, 2022

Dealership Rating
Employee Rating

Always excellent service. Staff is professional site is always clean. Recommended service is always right on target More

by lamontbennett66
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Josh Hough

Jun 16, 2022

Lou Fusz Kia responded

We appreciate you. Thank you for choosing our store, and we will be passing your message along!

May 19, 2022

Dealership Rating

Everyone made it easy, was in and out. Jared and Jake had everything set up for me ready to go. Sales staff all pitched in for the delivery process. More

by dawson.hoffman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for choosing our store. We hope to see you again!

May 17, 2022

Dealership Rating
Employee Rating

Service center was able to get me in and out quickly and do a great job More

by ttbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws

May 23, 2022

Lou Fusz Kia responded

Thank you! We are happy to serve you in our store and we look forward to serving you again!

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