Jared Neves | Page 20

Great service all around My 2010 Toyota Prius is now running smoothly after brake and wheel bearing repair. I'm so relieved! They did a great job. But the added benefit is th My 2010 Toyota Prius is now running smoothly after brake and wheel bearing repair. I'm so relieved! They did a great job. But the added benefit is their shuttle service. Within minutes I was picked up by their very personable and friendly driver, Rhiannon, and I was home before I knew it. She's a great driver, too! She also came for me at end of day and returned me to the dealership to pick up my car. The whole experience was extremely positive, and I'm very pleased with how well the car is running now. More

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Always friendly and reliable. I currently own a Highlander that I purchased at Falmouth Toyota. All maintainace has been accomplished there, with help from their great staff. I wou I currently own a Highlander that I purchased at Falmouth Toyota. All maintainace has been accomplished there, with help from their great staff. I would definitely recommend Falmouth Toyota to my friends and anyone interested in new or a certified Toyota. More

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Best Decision Ever Purchased my 2007 Rav4 from FT and have been coming here ever since for service. Would not think of going anyplace else . They are the BEST. Reliab Purchased my 2007 Rav4 from FT and have been coming here ever since for service. Would not think of going anyplace else . They are the BEST. Reliable, trustworthy, thorough. They listen to your concerns. Treat you with respect. Look forward to visiting with other customers while waiting on work to be done. Friendly Family-Like atmosphere. Whenever Craig Kinney, who sold me the car 7 years ago, sees me in the waiting room, he always makes it a point to say "hello". Jared Neves, my service adviser, goes out of his way as well. Especially when I have questions/ concerns, and it is greatly appreciated. More

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Request for my input I have been going to Falmouth Toyota since the late 1980's for service...and finally purchased my first Highlander from them in 2008....after a Camry I have been going to Falmouth Toyota since the late 1980's for service...and finally purchased my first Highlander from them in 2008....after a Camry wagon for 15 plus years. More

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Best Dealership we have ever dealt with We bought our 2004 Highlander here, our 2013 Tacoma Truck here, and had come for service for 11 plus years. Tony and his staff could not be better. Ta We bought our 2004 Highlander here, our 2013 Tacoma Truck here, and had come for service for 11 plus years. Tony and his staff could not be better. Taylor and Jared are wonderful and I am sure the others are as well, but have not gotten to know them yet. It was time to retire the Highlander after 124,000 miles and we worked with John O'Keeffe in sales. He was very patient with all of our test drives and needs. My husband is very tall and we found that the RAV would seat him both for comfort and safety. John answered all of our questions, helped set things up with my phone/Bluetooth interface. He was professional and could not have been nicer. I never mind coming for service to Falmouth Toyota because the waiting rooms are comfortable, coffee tea and snacks are offered, and when it is nice out there is an outside place to sit --the picnic area. They won't let you drive if a repair is needed for safety--they offer a loaner. My husband is picky, ran his own auto repair shop many years ago and he thinks they are top-notch, and I do too. Plus they stay on time with their scheduling (very important). Lots of smiles at this place (staff and customers). Customer service is everything and these people could write a book on it or offer seminars. Thank you. More

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Feeling Safe I love Falmouth Toyota because when I leave there, I know that I received the best service possible and that I trust them so much that I feel safe. I love Falmouth Toyota because when I leave there, I know that I received the best service possible and that I trust them so much that I feel safe. More

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Great experience, would highly recommend Have bought several cars from them and had all service done here. They are great, very friendly and professional. I would recommend both the Sales an Have bought several cars from them and had all service done here. They are great, very friendly and professional. I would recommend both the Sales and Service departments. More

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Honest, accommodating service Unexpectedly my almost nine year old Prius didn't start one morning. Unexpected because this is the first time anything like this happened. I called t Unexpectedly my almost nine year old Prius didn't start one morning. Unexpected because this is the first time anything like this happened. I called the service department. They thought it might be the 12 volt battery and suggested I called AAA. I did. Once they gave me a jump start I drove straight to Falmouth Toyota. I obviously didn't have an appointment but they fit me in. I did need the battery replaced and I made it to work a short time later. This is consistent with all of my previous experiences. Very accommodating and always honest. More

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Phenomenal service The service that I have received since purchasing my 2006 Highlander has been exceptional and outstanding. Starting with the salesman who sold us the The service that I have received since purchasing my 2006 Highlander has been exceptional and outstanding. Starting with the salesman who sold us the Highlander to the service representatives whom I see for regular service, every employee treats the customers with the utmost respect and courtesy. It is always a pleasure to have my car serviced. I can't say enough wonderful things about Falmouth Toyota - a terrific group of dedicated employees! More

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New Tundra purchase I have bought 3 new vehicles from Falmouth Toyota over the years. Been a customer of service department over 13 years. Always has been a decent buyi I have bought 3 new vehicles from Falmouth Toyota over the years. Been a customer of service department over 13 years. Always has been a decent buying experience for a car dealership. Have had trouble with service department doing proper oil changes though service manager is good to deal with. Have sent a couple family members over as well and they purchased vehicles as well More

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