Jared Neves | Page 21

Honest, accommodating service Unexpectedly my almost nine year old Prius didn't start one morning. Unexpected because this is the first time anything like this happened. I called t Unexpectedly my almost nine year old Prius didn't start one morning. Unexpected because this is the first time anything like this happened. I called the service department. They thought it might be the 12 volt battery and suggested I called AAA. I did. Once they gave me a jump start I drove straight to Falmouth Toyota. I obviously didn't have an appointment but they fit me in. I did need the battery replaced and I made it to work a short time later. This is consistent with all of my previous experiences. Very accommodating and always honest. More

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Phenomenal service The service that I have received since purchasing my 2006 Highlander has been exceptional and outstanding. Starting with the salesman who sold us the The service that I have received since purchasing my 2006 Highlander has been exceptional and outstanding. Starting with the salesman who sold us the Highlander to the service representatives whom I see for regular service, every employee treats the customers with the utmost respect and courtesy. It is always a pleasure to have my car serviced. I can't say enough wonderful things about Falmouth Toyota - a terrific group of dedicated employees! More

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New Tundra purchase I have bought 3 new vehicles from Falmouth Toyota over the years. Been a customer of service department over 13 years. Always has been a decent buyi I have bought 3 new vehicles from Falmouth Toyota over the years. Been a customer of service department over 13 years. Always has been a decent buying experience for a car dealership. Have had trouble with service department doing proper oil changes though service manager is good to deal with. Have sent a couple family members over as well and they purchased vehicles as well More

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Above and beyond Taylor and the rest of the service department went above and beyond to help me out of a sticky situation, when most other dealerships would have said Taylor and the rest of the service department went above and beyond to help me out of a sticky situation, when most other dealerships would have said "tough luck." They've proven time and time again why I bought my Trunda from them and why I will continue to use Falmouth Toyota for years to come. More

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Buying a new Tacoma truck I took my truck into toyota for a tuneup this December and was quoted approximately $8500 to fix a myriad of problems due to rust underneath the vehic I took my truck into toyota for a tuneup this December and was quoted approximately $8500 to fix a myriad of problems due to rust underneath the vehicle. Jared was great to work with. I unfortunately spent over $300 to tune the truck up and after assessing the condition of the truck, I I decided to consider purchasing a new or used Tacoma after talking with Jared. In sales, Ken Collings couldn't find me a similar vehicle so I looked at Hyannis Toyota and the internet to see what I could find. Ken appraised the vehicle and said the truck was worth $5000 in a trade. After a few days of looking without success, I received a call from Courtney in Internet sales. She had found a truck that satisfied what I was looking for. She gave me a price and we applied the $5000 to the purchase price. I spoke with Ken on the phone and we made all arrangements for purchasing the truck in one day. We made all the arrangements so that the sale could be booked by the end of the year. I was extremely pleased with the service I received from Jared, Ken and Courtney. My only regret is that I didn't get more for my truck since it was only a 12 year old Toyota and it was falling apart. Other than that, a great experience by a great team. Thanks Falmouth Toyota, Chris Decker More

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Best Purchase Experience Ever!! This is the 2nd car I have purchased from Ken Collings, and the 3rd new vehicle purchased at Falmouth Toyota. I have purchase many new vehicles during This is the 2nd car I have purchased from Ken Collings, and the 3rd new vehicle purchased at Falmouth Toyota. I have purchase many new vehicles during my driving years, and by far, Falmouth Toyota and Ken Collings made the transaction a truly wonderful experience. I have never gotten the new car shuffle or financing run around, I have always been treated with respect. As a women I have experienced times in dealerships where I was made to feel inferior, but not here. I go back to Falmouth Toyota for my routine maintenance as well. Try them out, you won't be sorry. More

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Jack Moloney & Falmouth Toyota I purchased a RAV 4 in May 2014. This was my second experience with Falmouth. I really liked my experience with the dealership and Jack Moloney the s I purchased a RAV 4 in May 2014. This was my second experience with Falmouth. I really liked my experience with the dealership and Jack Moloney the sales rep. Jack was very positive, friendly and knowledgeable about the car and dealership. I visited early on in my car buying process February and not buying until May or June. I asked not to be harassed and I would be back as I loved my last RAV 4. Jack respected that request, he reached out once and then waited until I was ready. That level of respect for the customers wishes goes a long way and when I was ready there was no doubt of my return to Falmouth Toyota and of course to Jack. He helped make this whole buying experience a very pleasant one. I hope I won't be ready to buy another car soon but when the day comes my first and more than likely my last stop to purchase a car will be to Jack and Falmouth. When I picked up the car Jack was waiting for me and was ready at the time I told him I would arrive. The finishing steps were done, paper work etc,, the first service appointment was scheduled, then the inspection and sticker was applied. At that time Jack took me out to the car and took all the time I needed to show me all the new and updated features on my new car. I love the car and truly had an extremely positive with the purchase, Jack Moloney and Falmouth Toyota. My experience with the dealership also extends to their service department in the years I had my last Toyota. All those I have had the pleasure to interface with have been wonderful. Polite, respectful, and efficient. Taylor Voner and Jared Neves, thanks for you help as well. More

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Falmouth Toyota - Honesty, Loyalty & Trust We have been loyal customers of Falmouth Toyota since moving to the Cape area in the early 90's and we have purchased seven toyota vehicles through th We have been loyal customers of Falmouth Toyota since moving to the Cape area in the early 90's and we have purchased seven toyota vehicles through the dealership. A consistent level of professionalism combined with the straight forward buying experience at Falmouth Toyota allows us to purchase a quality vehicle every time. We deeply value personal qualities such as honesty, loyalty and trust which we have found in Jared Neves, Taylor Voner and Ken Collings. Our most recent vehicle purchases in 2014, a new Rav-4 and a 2011 Camry XLE, included very fair vehicle pricing combined with maximum trade-in values. Recent phone messages from both Ken Collings and Matt Murphy, thanking us for our customer loyalty, were unexpected but greatly appreciated! Michael E. Bochman More

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Service, & Recent Purchase of another Corolla I have been a Falmouth Toyota customer since 1984, and would never consider going to another dealership. Customer service is superior, and the produc I have been a Falmouth Toyota customer since 1984, and would never consider going to another dealership. Customer service is superior, and the product is like no other. The staff is friendly, and goes the extra mile to help the customer. Over the years I've purchased 2 new Corollas, and 3 low mileage used Corollas...the last purchase (a few weeks ago) was a 2006 used Corolla which I am very happy with. I highly recommend this dealership..you'll never be disappointed, More

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"I love my Tundra Crewmax" In 2007 I bought the first large Tundra crewmax. I had it for 7 years and I just traded it in for a new 2014. I love it! This dealership has been grea In 2007 I bought the first large Tundra crewmax. I had it for 7 years and I just traded it in for a new 2014. I love it! This dealership has been great to me since 2007 and I will always go back. A few years back I had a 4 hour trip to make and the truck was making strange noises and I was nervous. I called Falmouth Toyota and a serviceman drove to my job in Mashpee, dropped off a vehicle for me, took mine and fixed it and I was on my way. That went above and beyond. This time my salesman, Ken Collings, helped me with my lease and finished in record time. I talked to Amy about financing and I was out of there quickly. Ken and Amy were so helpful and knowledgeable that I felt I was in good hands. The service department guys are super also. They have never steered me wrong. Thank You Falmouth Toyota More

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