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Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 122

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

December 03, 2021

Dealership Rating
Employee Rating

Jennifer took great care of our vehicle. She even reminded me that our oil change service was due. This saved us a trip back by taking care of both issues at one. The vehicle was repaired quickly and More

by DAN.COURSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Burton

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Dec 03, 2021

Toyota of Coconut Creek responded

We've always got your best interest in mind, Dan! It's wonderful to hear that our team's efficient and detailed care made your recent visit such a success. Thank you for sharing your support for Al Hendrickson Toyota, and drive safely!

December 02, 2021

Dealership Rating
Employee Rating

The person that directs the back office has no customer service skills a gentleman named Eric is really disrespectful they need to rehire a whole new back office sales employees are amazing More

by JASEM_HAREB
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Erik Coxwell , Jerry Saint Fleur

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Dec 20, 2021

Toyota of Coconut Creek responded

As you can imagine, your feedback is concerning. We have a much higher standard for our guests than this and I apologize for the way you were treated while visiting with us. I think it might be best if we spoke directly so that I can make sure these issues are properly addressed. If you are willing to discuss your concerns with me directly, will you please consider giving me a call? Jessica Fernandez - Asst. to the Chairman - 954-545-6502

December 02, 2021

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Employee Rating

I feel good to do my services with you that's why I continue to do it and I will. More

by SANDERSRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Dec 03, 2021

Toyota of Coconut Creek responded

Thanks for the wonderful feedback! Your confidence in the Al Hendrickson Toyota team to get the job done means a lot. Have a great day!

December 02, 2021

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Employee Rating

Customer service is excellent! Helpful and patient staff. Clean facility. My first time and I am impressed. More

by THE4CLUMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 02, 2021

Toyota of Coconut Creek responded

Excellent customer service is our foremost priority, so thanks for giving it a shout-out! Take care, from the whole Al Hendrickson Toyota team - we hope to see you again!

December 02, 2021

Dealership Rating
Employee Rating

great service at dealership excellent service Jarret is a good and honest service 'that helped me fix the car More

by frankdwoolcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 02, 2021

Toyota of Coconut Creek responded

It makes us happy that Jarret was helpful in fixing your vehicle. Thank you for trusting the Al Hendrickson Toyota team to take care of you.

December 01, 2021

Dealership Rating
Employee Rating

Excelente servicio a a a a a a a a a a a a a a a a More

by DANIELTYLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Dec 02, 2021

Toyota of Coconut Creek responded

Gracias por la reseña! Apreciamos las cinco estrellas y esperamos trabajar con usted en Al Hendrickson Toyota la próxima vez!

December 01, 2021

Dealership Rating
Employee Rating

Henry and Gary Cann service manager are great employees. Keeps me coming back. I’m very happy with a lot of the people that works in the service area. More

by Tacoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, HENRY DELGADO, Wesner Larose , Leo Butterfield, Gary Cann

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Dec 02, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We are proud to have Henry and Gary on our team, and it means a lot to hear that they have gone above and beyond to assist you. Drive safely, and we are looking forward to seeing you again at Al Hendrickson Toyota!

December 01, 2021

Dealership Rating
Employee Rating

Everything fine with Jared taking care of me. Shuttle pickup over an hour past time More

by dietconsul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 20, 2021

Toyota of Coconut Creek responded

Thank you for sharing your experience with us. It's excellent to hear that Jared provided you with satisfactory service, however, I apologize for the wait for the shuttle. We do our best to respect our guest's time and keep their visits efficient, so I will share this feedback with the proper personnel to ensure we're doing all we can. We're grateful for your business and your input at Al Hendrickson Toyota, and we hope we'll see you again next time you require service!

December 01, 2021

Dealership Rating
Employee Rating

I went in for an oil change and it was only supposed to cost $86 but I ended up paying over $2,000. They said I had boil leakage and everything and I just feel like I was horribly horribly overcharged for More

by MOMOMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Dec 20, 2021

Toyota of Coconut Creek responded

We want what is best for our customers so this is a disappointing review to read. I would be more than willing to speak with you directly about the cost of your recent service and ensure that we clear up any confusion. Without a name or number, I am unable to find you in our database, so please give me a call at a time that works for you. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 01, 2021

Dealership Rating
Employee Rating

Nice guys and the service was fast and great. I have two Corollas and they are great cars More

by MRKAT204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 01, 2021

Toyota of Coconut Creek responded

We're pleased to hear that the Al Hendrickson Toyota team always takes great care of your two Corollas! Thanks for the excellent review.

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