Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jasmin Umanzor
Jasmin Umanzor at Crest Volvo Cars

Jasmin Umanzor

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.8
30 Reviews

Dealership Experience

3 mos

Languages Spoken

English English

4.8

30 Reviews

Write a Review

30 Reviews of Jasmin Umanzor

August 16, 2025

Dealership Rating
Employee Rating

From the initial greeting to the final product and assistance, everything and everybody was wonderful! More

by Amandareyes60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

August 15, 2025

Dealership Rating
Employee Rating

Overall great service. only issue is that if we are replacing a battery, i think cleaning the cable connections should be part of that. Everything was done on time and wo More

by BILL@PECKARCHITECTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

August 14, 2025

Dealership Rating
Employee Rating

Lyn, Mark and the rest of the Crest Volvo team did a great and timely job on the car. Thanks! More

by MS_RAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford, Mark Morgello

Report | Print

August 13, 2025

Dealership Rating
Employee Rating

Very professional operation to make everything easy and efficient. Everyone in the service department acted helpfully. More

by nassarfaraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

August 11, 2025

Dealership Rating
Employee Rating

The Zaktek service and factory warranty service was done well. The 20 point checkup found and issue that was repaired under warranty. I was informed of what was happening by the service advisor and returned More

by xc60_togo
Recommend Dealer
Yes
Report | Print

August 08, 2025

Dealership Rating
Employee Rating

Service was good but communication could be better. Love the new loaner car I was driving. More

by CCOOK1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 13, 2025

Crest Volvo Cars responded

We greatly appreciate your positive feedback about your service experience with us. We understand that while the service quality met your expectations, there is room for improvement in our communication process. Your input helps us identify areas where we can enhance the overall customer experience. We are delighted to hear that you enjoyed driving the new loaner vehicle during your visit. Thank you for choosing Crest Volvo Cars and for taking the time to share your thoughts with us.

August 07, 2025

Dealership Rating
Employee Rating

Dealership is nice, service was very helpful with getting me in and my vehicle looked at. More

by Jaclyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 11, 2025

Crest Volvo Cars responded

We are elated to hear about your positive experience with us! It's wonderful to know that you found our dealership welcoming and that our service team was able to help you get your vehicle the attention it needed. We take pride in providing helpful service and ensuring our customers feel well taken care of throughout their visit. Your kind words about our team's assistance mean a great deal to us at Crest Volvo Cars. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

August 07, 2025

Dealership Rating
Employee Rating

service department always does a good job. This time they upgraded my software and made sure i had a way home More

by ASWENSON86.AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

Report | Print
Aug 11, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your positive experience with our service department. It's wonderful to know that our team consistently delivers quality work and that you feel well taken care of during each visit. We're especially pleased that the software upgrade went smoothly and that we were able to ensure you had reliable transportation arranged. Your trust in our service means everything to us, and we look forward to continuing to provide you with the excellent care you deserve at Crest Volvo Cars.

August 05, 2025

Dealership Rating
Employee Rating

Lynn and the manager on duty made the experience wonderful. I would not work with Jasmine again, but Lynn and the manager made the experience fantastic (per usual). Will continue to go back for al More

by ADRIENNECLARK35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford , Don't recall manager on duty but would give him 5 stars

Report | Print
Aug 06, 2025

Crest Volvo Cars responded

We are glad to hear about your wonderful experience with our service team. It means so much to know that Lynn and our manager provided you with the fantastic service you have come to expect from us. Your loyalty to Crest Volvo Cars for all your Volvo service needs is truly valued, and we appreciate you taking the time to share your positive feedback. We look forward to continuing to serve you with the same level of excellence you deserve.

August 05, 2025

Dealership Rating
Employee Rating

Always going above and beyond to make sure that I am well taken care of, Crest is the best. More

by SAMHILOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Lyn Ford, Ally Gallagher, Jordan Farmer, Bryan Bingham, Bryce Williams, Mark Morgello

Report | Print
Aug 06, 2025

Crest Volvo Cars responded

Thank you for your review! We are utterly delighted to hear that our team consistently exceeds your expectations and ensures you receive exceptional care. Your recognition of our commitment to going the extra mile means everything to us at Crest Volvo Cars. We truly appreciate your loyalty and trust in our service.

1
2
3

Dealership Inventory (439 Vehicles)

new 2026 Volvo XC60 car, priced at $69,010
2026 Volvo XC60
new
Onyx Black exterior
Automatic
All-wheel Drive
$69,010
View Details
new 2026 Volvo XC60 car, priced at $57,985
2026 Volvo XC60
new
Bright Dusk exterior
Automatic
All-wheel Drive
$57,985
View Details
new 2026 Volvo XC60 car, priced at $59,160
2026 Volvo XC60
new
Vapour Gray exterior
Automatic
All-wheel Drive
$59,160
View Details
new 2026 Volvo XC60 Plug-In Hybrid car, priced at $69,285
2026 Volvo XC60 Plug-In Hybrid
new
Crystal White exterior
Automatic
All-wheel Drive
$69,285
View Details
new 2026 Volvo XC40 car, priced at $51,750
2026 Volvo XC40
new
Forest Lake exterior
Automatic
All-wheel Drive
$51,750
View Details
new 2025 Volvo XC60 car, priced at $49,850
2025 Volvo XC60
new
Fusion Red exterior
Unknown
All-wheel Drive
$49,850
View Details
View All Inventory