Jason Baker
Jason Baker at Ken Ganley Kia Mentor
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Jason Baker

Parts Manager

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.4
12 Reviews
4.4

12 Reviews

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12 Reviews of Jason Baker

April 18, 2024

Dealership Rating
Employee Rating

They are wonderful people & take the time to help get you a good deal. I have been dealing with them for years & been very satisfied More

by joan.lee.burkett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 20, 2024

Ken Ganley Kia Mentor responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Mentor. Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2023

Dealership Rating
Employee Rating

Marques Moore is AWESOME! ! Very patient and not at all pushy. Marques made my car shopping experience fun! Marques was very polite and respectable. Kia, you should acknowledge More

by fossil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 25, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

December 10, 2023

Dealership Rating
Employee Rating

They didn’t check my brakes because if they had they would’ve seen thar the caliber was bad as well as the brakes. I had a hard time getting my raído faxed and that took a month just to actually do the More

by robertreidl34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zaid Alsaifi

Dec 12, 2023

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 15, 2023

Dealership Rating
Employee Rating

Service cares about you vehicle and wallet too. They didn't try to oversell me on services it thought I needed but could wait until next time. More

by snowman44077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2023

Dealership Rating
Employee Rating

The vehicle service was done in an efficient timeframe and the service manager was well informed and helpful. I will definitely get my car serviced here again. More

by Jeff Berlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lindner

May 22, 2023

Ken Ganley Kia Mentor responded

Hi Jeff, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2023

Dealership Rating
Employee Rating

I can’t say enough great things about my experience. No gimmicks, No lies, not your typical dealership. Zaid showed me all the Numbers up front and answered every question truthfully. Definitely not a B More

by HEskridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 10, 2023

Dealership Rating
Employee Rating

Great service they did they thang. Would recommend to go back! People were very friendly. More

by akirah_barrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Mentor

February 21, 2023

Dealership Rating
Employee Rating

Great service and took care of everything I needed to have done. Everyone I talked to at the dealership was helping to make sure everything was done correctly. More

by Baldgorilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ross

Feb 24, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2023

Dealership Rating
Employee Rating

Everything was great treated you like family phone calls to check in see how everything was going More

by gucanac29851
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Feb 14, 2023

gucanac29851 responded

Thank you everybody was so very friendly

February 01, 2023

Dealership Rating
Employee Rating

Pleasant,cordial,clean,professional-knew their products-answered all questions. Made the process efficient and timely More

by sjhaic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 01, 2023

sjhaic responded

Process was timely and efficient

Feb 01, 2023

sjhaic responded

process was timely and efficient

Feb 01, 2023

sjhaic responded

enoubh is enough

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