Jason Cote | Page 8

Welcoming I went to North End Mazda and Mark took the time to get to know me as a customer. He worked hard to make sure to explain the individual benefits of e I went to North End Mazda and Mark took the time to get to know me as a customer. He worked hard to make sure to explain the individual benefits of each car, and was very thoughtful in the process. Also, he went above and beyond a typical experience to make me feel comfortable. I highly recommend going to North End to anyone who is looking to buy a car. More

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Excellent all around As soon as I walked into the dealership I not only had a good comfortable vibe, but i was introduced to extremely professional and helpful individuals As soon as I walked into the dealership I not only had a good comfortable vibe, but i was introduced to extremely professional and helpful individuals. Mark Atkinson from sales is who i worked with throughout the whole process. I liked his upfront and practical approach and great character from someone who is helping me make such a big decision. Mark made the process as smooth as possible, which was so helpful considering i was 9 months pregnant!! I will definetly be sending any friends or family looking for a new vehicle his way. Also, Matt lynch from the service department shared his extensive knowledge on the 2 vehicles i was looking at, including the one i ended up buying! After he looked over the vehicle and explained its features, i felt confident in purchasing such a safe vehicle. Overall great expierence, and would definetly recommend. More

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Excellent experience I purchased a CX9 from this dealership about a month ago. From sales to service, my experience has been an excellent one. All my questions & concerns I purchased a CX9 from this dealership about a month ago. From sales to service, my experience has been an excellent one. All my questions & concerns were addressed in a courteous & timely manner. This team has shown a high level of commitment to customer satisfaction. I love my new CX9 and highly recommend this dealership! The salesman I worked with was Jon Olson. Mr. Olson was great to deal with and continues to check in with me to make sure I'm still satisfied with my purchase. More

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great experience buying a miata I had an excellent experience with Creighton, David, and Jason at North End Mazda. Chreighton took me on a nice curvy road to test drive the miata, wh I had an excellent experience with Creighton, David, and Jason at North End Mazda. Chreighton took me on a nice curvy road to test drive the miata, which really showed its strengths, and spend quite a bit of time answering my questions and discussing the car. David helped close the deal with Andrew, and Jason did the finance documents. The process overall was simple and straightforward. North End Mazda is a fairly small dealership and offers several advantages; they are not pushy, the buying process is simple, and they are more likely to take care of you with servicing the vehicle after the purchase. In my experience, the prices are just as good as the larger dealerships. I would recommend North End Mazda and I highly recommend working with Creighton and/or David. More

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Excellent experience! My Son and I were extremely happy with our salesman Mark Atkinson. He was very helpful in every way possible. He followed through with all promises ma My Son and I were extremely happy with our salesman Mark Atkinson. He was very helpful in every way possible. He followed through with all promises made. He was polite, patient and knowledgeable. I would recommend Mark to anyone interested in buying a car. Very happy with the dealership also. Everyone went above and beyond to make this transaction go smooth. I live over 100 miles away but would definitely buy from them again! More

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Satisfied Customer I was purchasing my first brand new car in almost 30 years so I was very stressed out and hesitant at the idea of having a car note and had no idea wh I was purchasing my first brand new car in almost 30 years so I was very stressed out and hesitant at the idea of having a car note and had no idea what kind of car I wanted. A friend suggested North End Mazda and I found my whole experience to be pleasant. Marty, the GM, was quick to respond to my e-mails and Mark, the salesman, was very knowledgeable about their inventory. No one was pushy, there was no pressure, they made me feel like they had all the time in world to spend with me and Jason in finance got me an unbelievable interest rate. More

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New Car Purchase My wife and I were in need of a new vehicle after an accident. We went in to North End Mazda and talked with Mark about our situation. He couldn't h My wife and I were in need of a new vehicle after an accident. We went in to North End Mazda and talked with Mark about our situation. He couldn't have been nicer or more helpful. He listened to our criteria, listed several options both new and used, and worked to make sure that we were comfortable with both the process and the end result. Not an easy thing to do with someone after an accident. Jason in financing worked with us to make sure the numbers worked, and as a team gave us a great car-buying experience. We wound up with a new CX-9 that fit our growing family needs. I'd highly recommend purchasing a vehicle from North End Mazda, and Mark in particular. More

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Great Experience Had a really great experience. Our salesman was knowledgeable & personable. Never felt pressured and took time to answer all of our questions. Went ou Had a really great experience. Our salesman was knowledgeable & personable. Never felt pressured and took time to answer all of our questions. Went out of his way to make sure we were fully informed. Will definitely recommend him to a friend. More

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Purchased Mazda CX-5 in May 2014 I am nearly a year late on posting this review and I feel bad but I kept forgetting. This is especially egregious because I think I tormented poor Ma I am nearly a year late on posting this review and I feel bad but I kept forgetting. This is especially egregious because I think I tormented poor Mark A. with my indecisiveness. I started looking at cars in December 2013 (mostly only because Mazda had a program where if you test drove or bought a vehicle they donated volunteer hours to nonprofits which I thought was pretty awesome). I had so many different SUV's and cars I was thinking about that it took me months to pick one. I explained at the outset to Mark that I had no intention to buy until later in the year and he was totally fine with that. He let me test drive the car without him which I think is HUGE. I feel kind of uncomfortable test driving a car with a salesman - trying to come up with random chit chat for the duration of the ride because I typically do more than just drive it up and down the street. Mark even offered after the test drive that if I wanted to take it out and do some errands some morning to get a better feel for it in action I could do that. I have NEVER heard of a dealership offering that before. I ended up researching and test driving the Sub. Crosstrek which I thought was too low to the ground, the Honda CRV which was also shorter and I didn't like how the dash was set in and I thought harder to read, the Toyota RAV 4 and the Hyundai Tuscon. Only Prime Toyota let me take the car out by myself and only on the 2nd trip after I told the dealership that Mazda/Mark let me do it so they gave one to me while I had my Yaris serviced. Due to the extraordinary number of recalls that occurred for my Yaris in spring of 2014 I ended up speeding up my research process. I probably visited Mark 5 times between December and the purchase as I tried to figure out pricing and trade in. He was always very honest and up front with me, even if it meant telling me things I didn't want to hear. He has the patience of a saint. Once I decided on the Mazda CX-5 we figured out they didn't have what I wanted in stock so he took down my specifications and researched for a few days to find what I wanted from another dealership so they could bring it up. I had intended to buy a 2014 but thanks to his work it ended up working in my favor to buy a 2015. He got me a great price on my trade in - on the higher end of the scale. So thankful for their help including Tom in finance. Also - I LOVE the car. Seeing as how this has turned into the endless winter and we are living a real life version of Frozen, I can't even begin to say how wonderful this car has been in the snow and everything Mark told me about it was true. LOVE this car and kind of love North End for helping me out with it. OH - also back in September I ended up with a nail in my tire and since it was my first visit they removed the nail and patched it for free and gave me a free oil change (I think they do the first one free for everyone). But I still appreciated it. More

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Very satisfied repeat customer I first went to North End Mazda in 2009 on the advice of a friend. He does thorough research which I happily made use of. I was very pleased with the I first went to North End Mazda in 2009 on the advice of a friend. He does thorough research which I happily made use of. I was very pleased with the result. In autumn 2014 my sweet red car was crushed by a tree so I went back to NEM in November to buy a replacement. I had a great experience with David Worth, Jason Cote, Matt Lynch--and other personnel whose names I do not have. Their sales methods are clear and honest. And the car is a love. I recommend North End Mazda whole heartedly. More

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