Jason Giacoppo | Page 4

I just bought my 5th VW from these guys, and as always, they were great! Always such a pleasant and smooth process. Greg goes above and beyond for his customers! they were great! Always such a pleasant and smooth process. Greg goes above and beyond for his customers! More

by gac108 Verified Customer Verified Customer

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They lied repeatedly about when we would take delivery of the car. Reneged on their promise to pay our insurance for the time we were waiting. Offered 1200 to help with rise of loan rate and for the long wa the car. Reneged on their promise to pay our insurance for the time we were waiting. Offered 1200 to help with rise of loan rate and for the long wait. They took so long to deliver the car that we had to reapply and the rates went up significantly. They tried to tell us that the 1200 was for everything when they previously offered to cover insurance separately. The errors made during the transaction which lasted 6 weeks were 80% theirs and 20% their own financing partner. Clearly no communication between management and sales. No one took ownership of our transaction and left it in limbo while they went out on pto. We will never be back to this dealership again. More

by Dont buy from colonial Verified Customer Verified Customer

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The entire crew at Colonial VW of Medford went above and beyond to get me the best deal on a new car during such xxxxty times. beyond to get me the best deal on a new car during such xxxxty times. More

by BoBa3l7 Verified Customer Verified Customer

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It was a fantastic experience across the board. Very seamless and easy across all facets. Very seamless and easy across all facets. More

by castongm Verified Customer Verified Customer

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Straight forward and easy process, very helpful every step of the way and overall a wonderful experience step of the way and overall a wonderful experience More

by cahern6224 Verified Customer Verified Customer

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Great sales experience at Colonial VW Medford MA: friendly, knowledgeable, professional, straightforward, helpful. Highly recommend! friendly, knowledgeable, professional, straightforward, helpful. Highly recommend! More

by ATA Verified Customer Verified Customer

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This is my third car from them and it’s always smooth sailing , they always help me out and get things done fast! sailing , they always help me out and get things done fast! More

by TAYLORX0OX11 Verified Customer Verified Customer

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I thought the experience was mostly positive, although lease price escalated a bit at the end. lease price escalated a bit at the end. More

by norton.will Verified Customer Verified Customer

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I have always had great interactions with the employees at the dealership. Thank you for assistants. at the dealership. Thank you for assistants. More

by BONNIEIVINS Verified Customer Verified Customer

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Jay and company were an absolute pleasure to work with. After spending some time searching for a specific vehicle and running into numerous other dealerships with deceptive pricing and even flat out rude s After spending some time searching for a specific vehicle and running into numerous other dealerships with deceptive pricing and even flat out rude staff, it was a Godsend to find the great service at Colonial of Medford. They know the cars that they’re selling and treat their customers with respect. More

by evinci Verified Customer Verified Customer

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