59 Reviews of Jason Hocking
October 14, 2024
I’ve been leasing from Executive Honda for many years. I feel that I’m treated like family there. I feel that I’m treated like family there. More
Other Employees Tagged: Terrance Albert
September 03, 2024
I enjoyed working with them very much. Answered all my questions and concerns. I’ll be back again Answered all my questions and concerns. I’ll be back again More
Other Employees Tagged: Briana Soto
July 17, 2024
Always a positive experience. Pleasant, friendly and fast. Appreciated in today’s markets and dealerships. Pleasant, friendly and fast. Appreciated in today’s markets and dealerships. More
Other Employees Tagged: Terrance Albert
July 11, 2024
Excellent service department! Great customer service! Everyone in service is very good to work with. Great customer service! Everyone in service is very good to work with. More
Other Employees Tagged: Jamie Mastroni, Joe Chapman, Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas ., Irvin Cerna
July 05, 2024
They are very helpful and accommodating when working with the customers. Very timely and pleasant. the customers. Very timely and pleasant. More
Other Employees Tagged: Ryan Nelson, Genna Panaroni
June 06, 2024
Service appointments are easy to schedule and always on time. Vehicle is always inspected and concerns are presented with recommendations on when to address them. The reason for the visit is almost always time. Vehicle is always inspected and concerns are presented with recommendations on when to address them. The reason for the visit is almost always resolved during the visit without keeping the vehicle overnight. Sean has been my primary service advisor for years and I totally trust him to properly maintain my vehicle. All of the staff are professional and appear to enjoy their jobs. I've been going to dealer service departments since 1978 and have left some dealerships because I wasn't treated well. I have no desire to leave Executive Honda in Wallingford because I trust them to take care of my vehicle properly. Special mention about Sean McMahon - My Daughter moved out of state and was given the run around by her new Honda service department and spending a lot of money on frequent suspension/alignment issues with little explanation. She called Sean and asked him for help and he advised her to go to another Honda dealer for a second opinion because the problem she described should not be that dificult to resolve. The second Honda service department identified the cause immediately, replaced parts under warranty and problem resolved. From my Daughter's story not all dealerships are run well, even Honda. Great job Executive Honda Wallingford! More
Other Employees Tagged: Joe Chapman, Rex Bilachie, Genna Panaroni, Gina Roberts, Chris Guerin, Sean McMahon, Bill Chambrello, Vincent Mangene
January 18, 2024
Everyone at the store is knowledgeable, respectful and helpful. Excellent service. Great experience from start to finish. helpful. Excellent service. Great experience from start to finish. More
Other Employees Tagged: Jamie Mastroni, Xavier Matos, Rex Bilachie, Chris Guerin, Jay Marin , Khaled Elmorsy, Louis Oosten
January 17, 2024
Always professional and informative. Very helpful and efficient. Do all my servicing at the dealership. Very helpful and efficient. Do all my servicing at the dealership. More
Other Employees Tagged: Jay Marin, Sean McMahon , Louis Oosten
January 16, 2024
They gave me a great deal on my new Honda and process was fast. They also didn’t add anything I didn’t ask~. Simply, they made everything clean and quick! Service advisor Gina Roberts is wonderful and alw fast. They also didn’t add anything I didn’t ask~. Simply, they made everything clean and quick! Service advisor Gina Roberts is wonderful and always with kind smile~ I didn’t like some other service advisors but everyone is different so I’m sure people can find their best fit service advisor as they all have different communication styles and I would say that is a good thing~ Vincent Mangene at parts is great! They do offer competitive prices for both services and parts(and I did shopped around my town)~~ Amber Hilario was there for me and she is such a nice person~ Xavier Matos at Finance is wonderful and honest~ Last but not least, managers, Joe Chapman and Jason Hocking are both very nice and wiling to work with customers~ I really hope they stay this way because I might need another Honda soon~~^^ More
Other Employees Tagged: Joe Chapman, Xavier Matos, Gina Roberts, Vincent Mangene, Amber Hilario
January 16, 2024
Always kind and willing to explain every detail in a way that is easy to understand that is easy to understand More
Other Employees Tagged: Terrance Albert, Sean McMahon

