Jason Isclaw

I was not greeted or treated kindly. No one offered me a ride or a courtesy vehicle during my wait. Parker Lexus always offers that, plus coffee and freshly baked cookies. The service de No one offered me a ride or a courtesy vehicle during my wait. Parker Lexus always offers that, plus coffee and freshly baked cookies. The service desk man was cold and indifferent to me. I was told, “Make yourself at home.” That was it. I was scolded for parking in the lot instead of bringing my car to the bay — no one told me where to leave the car when I scheduled the appointment and I’ve never had any service work done at Orr Cadillac, how should I know where to put my car? No one explained the repair or what was being done to my car (it was a recall). All in all I was made to feel like a nuisance. When took my previous vehicle to Parker, they always made me feel like they were so glad to see me. I will be taking my business back to Parker with my next vehicle purchase. It’s farther away from home, but the superior customer service is worth it. More

by DWB Verified Customer Verified Customer

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Very good service just a little slow, seems like the wait time has been increasing . wait time has been increasing . More

by DELLAWINFORD Verified Customer Verified Customer

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This is the third vehicle I have bought from Orr and I will continue to do business with them. will continue to do business with them. More

by darla.melton Verified Customer Verified Customer

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Fast efficient service! Every one was very friendly and polite! I fully recommend Orr Cadillac / Chevy! Every one was very friendly and polite! I fully recommend Orr Cadillac / Chevy! More

by ralph.lydia Verified Customer Verified Customer

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Prices are high but in all, excellent customer service. Awesome selection in vehicles and they was able to answer all our questions. Awesome selection in vehicles and they was able to answer all our questions. More

by JERRYRENA44 Verified Customer Verified Customer

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Very polite and professional team of people who are doing their best to do everything they can their best to do everything they can More

by CK01141978 Verified Customer Verified Customer

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The people were on time and very efficient. Kept me up-to-date on everything. Kept me up-to-date on everything. More

by t.earnhart1 Verified Customer Verified Customer

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Inefficient, preformed the wrong service instead of the recall work I was there for. Paperwork was mixed up and waited additional HOURS for the correct job to be done. recall work I was there for. Paperwork was mixed up and waited additional HOURS for the correct job to be done. More

by bettsnate82 Verified Customer Verified Customer

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Service is top notch. Wouldn’t go anywhere else. Service and Sales staff take care of you Wouldn’t go anywhere else. Service and Sales staff take care of you More

by markschuman886 Verified Customer Verified Customer

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Everyone at Orr is so nice and professional. They will answer your questions and if they don't have an answer they will work on getting one. The service department is also great at getting my ve They will answer your questions and if they don't have an answer they will work on getting one. The service department is also great at getting my vehicle serviced without any problems. I recommend Orr Chevrolet to anyone looking for a vehicle. More

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