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Jason Jakubowski
Jason Jakubowski at BMW of Orland Park

Jason Jakubowski

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.7
156 Reviews
4.7

156 Reviews

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156 Reviews of Jason Jakubowski

June 29, 2025

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Employee Rating

Very bad technical support addressing issues. Not even get back to me explaining way resolution More

by ARWADATIYA
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dion Grace, James Hatchett, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe, Kevin Hernandez

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Jul 01, 2025

BMW of Orland Park responded

We’re sorry to hear about your experience and apologize for the lack of communication. Your concerns are important to us, and we’d appreciate the opportunity to make things right. Please reach out to our management team so we can assist you directly. Brian Coster 708-460-4545 Best Wishes, BMW Of Orland Park

June 21, 2025

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Employee Rating

Professional and punctual. Got updated on my car status very frequently. Jason was professional and excellent More

by AANANI2001
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 23, 2025

BMW of Orland Park responded

We're thrilled to hear that Jason and the team at BMW of Orland Park provided you with professional service and timely updates. Thanks for sharing your experience!

Jun 23, 2025

AANANI2001 responded

Although the service was excellent but the car problem is not fixed as the problem now is worse despite the replacement part

June 13, 2025

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Everything went well from start to finish. We were comfortable in the environment. Well done More

by LAWRENCENOD1
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mahdi Armoush, Kevin Hernandez

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Jun 16, 2025

BMW of Orland Park responded

Hi Lawrence, thanks so much for taking the time to leave BMW of Orland Park a great review!

June 11, 2025

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James is personable, knowledgeable, and helpful. Dealership is clean, comfortable, with a nice waiting area while your car is having surgery. More

by BONCZAK1
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hatchett

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Jun 11, 2025

BMW of Orland Park responded

Thank you for the positive feedback! We're delighted to hear that James provided excellent service and that you enjoyed our clean and comfortable facilities at BMW of Orland Park. We appreciate your support!

June 07, 2025

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Excellent service. Jason was very professional. He was very helpful in getting my car fixed./ More

by ROSEN.PHYLLIS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2025

BMW of Orland Park responded

Thank you for the excellent review! We're happy to hear Jason provided professional and helpful service in getting your car fixed. We'll be sure to pass along your kind words—come see us anytime! Best Wishes, BMW Of Orland Park

June 07, 2025

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It was very clean and the staff is extremely attentive and friendly. Everyone is very helpful More

by EVA8GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe, Kevin Hernandez

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Jun 09, 2025

BMW of Orland Park responded

Thank you for the kind words! We're so glad you had a positive experience with our friendly and attentive team. We appreciate your feedback and look forward to welcoming you back soon! Best Wishes, BMW Of Orland Park

May 30, 2025

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Very professional everything was explained about the repairs made and how long the repair would take. More

by MARCBOOMSMA
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 30, 2025

BMW of Orland Park responded

Thank you for the great feedback! We're glad to hear everything was explained clearly and that you had a professional experience with us. We appreciate your trust and look forward to assisting you again in the future! Best Wishes, BMW Of Orland Park

May 29, 2025

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The concern and issue l had was solved and taken care of in timely matter More

by Herb
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colleen and Marc

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May 30, 2025

BMW of Orland Park responded

Seeing your review of BMW of Orland Park made our day. Thank you, Herb!

May 27, 2025

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I had a great experience because the service department provided quick and efficient service, finishing the work on time . More

by MICHAELBELLEW69
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace

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May 27, 2025

BMW of Orland Park responded

Michael, we're delighted to hear that our service department at BMW of Orland Park met your expectations with quick and efficient work. Thanks for sharing your experience!

May 27, 2025

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Employee Rating

Terrific Sales and Service Departments. Woud highly recommend to anyone looking for a new BMW! More

by CAM8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Gertos, Joseph DiGiovanni

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May 28, 2025

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! It was so kind of you to share your experience.

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