Jason Jakubowski

Really just a joke of a visit - decided not to replace the engine coolant pump at $2700 and taking it on Monday to be replaced for $900 at Bavarian auto werk. I Had a coupon but couldn’t use it because I the engine coolant pump at $2700 and taking it on Monday to be replaced for $900 at Bavarian auto werk. I Had a coupon but couldn’t use it because I didn’t present it at the beginning of the visit. Ok so the premium price should result in a premium experience right? Picking up the car I asked for the keys because I could see it out front. The cashier indicated I should wait and it would be brought around. After 10 minutes I walked back I to see the guy chatting up the cashier. I asked for my keys again and the guy really was upset because he was coming off his break and didn’t want to be rushed. Again I asked for my keys so I could leave and finally got them back. There just really seemed to be a sense of arrogance and entitlement across the board. I purchased the X7 from Perillo and had a great experience. In march I tried to talk to orland about the 550e but was told they only had a demo and I couldn’t order one. I called Perillo and they ordered it for me and my new one actually arrives this week. It’s a dilemma now because I will have two BMWs, and I live within 10 m of Orland or I can take them to a well run operation downtown. More

by SCARTER13 Verified Customer Verified Customer

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Mr. Dion Grace, handle all my needs for promptly for service on my X3 model. Very Happy! service on my X3 model. Very Happy! More

by NONAPARAMORE Verified Customer Verified Customer

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Very honest and helpful! Customer service was exceptional. Jason communicated when he said he would. I would highly recommend BMW of Orland Park. Customer service was exceptional. Jason communicated when he said he would. I would highly recommend BMW of Orland Park. More

by T_L Verified Customer Verified Customer

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Ziegler BMW of Orland Park is ALWAYS customer focused and provides the highest level of service every time!! Highly recommended!! provides the highest level of service every time!! Highly recommended!! More

by michaelm2010 Verified Customer Verified Customer

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The dealership is always clean, has someone to greet you when you walk in, and wait time is not extensive to see a representative. when you walk in, and wait time is not extensive to see a representative. More

by ANISSA.RUSTHOVEN Verified Customer Verified Customer

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Jason was super cool. Made everything easy. I most definitely recommend him. Thank you bro Made everything easy. I most definitely recommend him. Thank you bro More

by BLV Verified Customer Verified Customer

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Kemal was great to work with. He was very respectful of my time and interests. He was very respectful of my time and interests. More

by STEVEMEZAN Verified Customer Verified Customer

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We're extremely happy with the customer service. The feedback is always excellent. It's amazing to have an oil change and be out in an hour's time with easy scheduling. The feedback is always excellent. It's amazing to have an oil change and be out in an hour's time with easy scheduling. More

by CAD1111 Verified Customer Verified Customer

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JAMES IS THE BEST! THE WAY HE CARES ABOUT HIS CUSTOMERS SHOULD BE AN EXAMPLE FOR EVERYONE THE WAY HE CARES ABOUT HIS CUSTOMERS SHOULD BE AN EXAMPLE FOR EVERYONE More

by MWALLS35 Verified Customer Verified Customer

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Each time l come to you guys location everyone greets you with a smile and pleasant attitude it makes you feel good about doing business with BMW of Orland Park with a smile and pleasant attitude it makes you feel good about doing business with BMW of Orland Park More

by Herb Verified Customer Verified Customer

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