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Jason Jakubowski
Jason Jakubowski at BMW of Orland Park

Jason Jakubowski

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.7
159 Reviews
4.7

159 Reviews

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159 Reviews of Jason Jakubowski

July 03, 2025

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Employee Rating

Everybody was nice and polite and knowledgeable they explain everything to us and they advise us about some issue we have after all everybody was perfect More

by DOMINOS2726
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe, Kevin Hernandez

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Jul 03, 2025

BMW of Orland Park responded

Thank you for sharing your experience with us! We're overjoyed to hear that our team at BMW of Orland Park provided knowledgeable and polite service. We appreciate your feedback and are here if you need anything else!

July 03, 2025

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Employee Rating

Jason has always been my go to guy and provides me excellent advice and service. More

by Admin1
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Workmanship
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Recommend Dealer
Yes
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Jul 03, 2025

BMW of Orland Park responded

We're delighted we could deliver an excellent experience! - BMW of Orland Park Team

July 02, 2025

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Employee Rating

Kevin was great help. He took care of me everytime I came in and helped me fix my car More

by DUAADINA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe, Kevin Hernandez , Huda abed

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Jul 03, 2025

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park! We're so glad Kevin was a huge help and ensured your car was running smoothly again.

June 29, 2025

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Employee Rating

Very bad technical support addressing issues. Not even get back to me explaining way resolution More

by ARWADATIYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dion Grace, James Hatchett, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe, Kevin Hernandez

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Jul 01, 2025

BMW of Orland Park responded

We’re sorry to hear about your experience and apologize for the lack of communication. Your concerns are important to us, and we’d appreciate the opportunity to make things right. Please reach out to our management team so we can assist you directly. Brian Coster 708-460-4545 Best Wishes, BMW Of Orland Park

June 21, 2025

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Employee Rating

Professional and punctual. Got updated on my car status very frequently. Jason was professional and excellent More

by AANANI2001
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

BMW of Orland Park responded

We're thrilled to hear that Jason and the team at BMW of Orland Park provided you with professional service and timely updates. Thanks for sharing your experience!

Jun 23, 2025

AANANI2001 responded

Although the service was excellent but the car problem is not fixed as the problem now is worse despite the replacement part

June 13, 2025

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Everything went well from start to finish. We were comfortable in the environment. Well done More

by LAWRENCENOD1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mahdi Armoush, Kevin Hernandez

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Jun 16, 2025

BMW of Orland Park responded

Hi Lawrence, thanks so much for taking the time to leave BMW of Orland Park a great review!

June 11, 2025

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Employee Rating

James is personable, knowledgeable, and helpful. Dealership is clean, comfortable, with a nice waiting area while your car is having surgery. More

by BONCZAK1
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hatchett

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Jun 11, 2025

BMW of Orland Park responded

Thank you for the positive feedback! We're delighted to hear that James provided excellent service and that you enjoyed our clean and comfortable facilities at BMW of Orland Park. We appreciate your support!

June 07, 2025

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It was very clean and the staff is extremely attentive and friendly. Everyone is very helpful More

by EVA8GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dion Grace, James Hatchett, Richard Pool, Tony Scanlon, Cory Kazienko, Liz Cornelius, Rob Snipe, Kevin Hernandez

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Jun 09, 2025

BMW of Orland Park responded

Thank you for the kind words! We're so glad you had a positive experience with our friendly and attentive team. We appreciate your feedback and look forward to welcoming you back soon! Best Wishes, BMW Of Orland Park

June 07, 2025

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Employee Rating

Excellent service. Jason was very professional. He was very helpful in getting my car fixed./ More

by ROSEN.PHYLLIS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2025

BMW of Orland Park responded

Thank you for the excellent review! We're happy to hear Jason provided professional and helpful service in getting your car fixed. We'll be sure to pass along your kind words—come see us anytime! Best Wishes, BMW Of Orland Park

May 30, 2025

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Employee Rating

Very professional everything was explained about the repairs made and how long the repair would take. More

by MARCBOOMSMA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

BMW of Orland Park responded

Thank you for the great feedback! We're glad to hear everything was explained clearly and that you had a professional experience with us. We appreciate your trust and look forward to assisting you again in the future! Best Wishes, BMW Of Orland Park

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