Jason Mouannes

So we decided to trade in our 2025 2500 Chevy Silverado LTZ which we LOVED for the NEW shiny 2026 3500 Black Widow Lifted Chevy Silverado at Findlay Chevy. Matt Masluk helped us with our purchase which we LTZ which we LOVED for the NEW shiny 2026 3500 Black Widow Lifted Chevy Silverado at Findlay Chevy. Matt Masluk helped us with our purchase which we couldn't be any happier. Matt has sold our family multiple cars over the years at Findlay Chevy which makes the process so smooth every time. Matt took all our info needed for the deal while we were at work so we didn't have to wait a long time at the dealership. Then when we were done with work Jason, in finance, had all our paperwork ready to sign, super efficient, and helpful, he answered all my questions about additional warranties which I Always get. Everything went really smooth in finance and then with delivery. The delivery team helped transferred our Onstar account from our old truck to our new truck. They then assisted us with adding our new truck to our my Chevy app so I would receive all my new points. They also helped transfer items from our old truck to our new truck. So helpful!! Now we were excited to hook up our trailer to the new truck however for some reason the truck didn't like shift gears when towing the trailer. Since all the modifications were done through Fox Factory, Bobby Carroll in Findlay service had to consult with them which would take awhile so Chevy provided us with a rental. Let's just say once you buy a top of the line Chevy Silverado it's really hard to drive an RST with no modifications, no cameras etc. Unfortunately our new truck was in the shop for over a month which was agonizing but Bobby never gave up trying to fix the problem. Fox Factory was not a great communicator and would go weeks without communicating but Findlay Chevy Service has always come through for us. Bobby even consulted other Part stores to see how they would handle the issue we were having. Finally Fox Factory sent the correct module that the Part store recommended and the truck drives like a dream and we couldn't be happier! Thank you to all of the Findlay Chevy Team from sales, to finance, to delivery, to parts, to service and to the multiple technicians that worked on our truck... we can't thank you enough! We greatly appreciate you all and You All are the reason we continue to purchase all of our vehicles from Findlay Chevy 🙌🏻 More

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Everyone at the dealership was professional, attentive, and genuinely helpful throughout the entire process. They took the time to listen to my needs and made sure I felt comfortable every step of the way. and genuinely helpful throughout the entire process. They took the time to listen to my needs and made sure I felt comfortable every step of the way. I was initially apprehensive about going to a dealership on my own, but the team made the experience stress-free and enjoyable. They helped me find a vehicle that fits my needs and will make commuting to all the places I need to be much easier. Thank you, Findlay Chevrolet, for providing such outstanding customer service—you truly rock! More

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Terrible customer service. They made an illegal deal and didn’t take accountability for it. Sold me car an and had me sign paperwork & 3 weeks later asked me to bring the vehic They made an illegal deal and didn’t take accountability for it. Sold me car an and had me sign paperwork & 3 weeks later asked me to bring the vehicle back because it had improper funding. Scammed me to get back to the deal only to repossess the same vehicle they sold me illegally! More

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Best dealership I have ever worked with to purchase a vehicle and my husband and I have bought many many cars there. vehicle and my husband and I have bought many many cars there. More

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Marco Potts, the salesman was amazing, I love everything about the experience, Jason and finance was also amazing about the experience, Jason and finance was also amazing More

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Mo was fantastic in every way. And made buying my vehicle as easy as possible and I would recommend that if buying a new or a used vehicle to ask for a great guy in Mo And made buying my vehicle as easy as possible and I would recommend that if buying a new or a used vehicle to ask for a great guy in Mo More

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So the dealership is great, good selection, clean - nice people. But I’m here to talk about Janet, this beautiful woman has gone above and beyond several times for me and my husband, and all the family we’v people. But I’m here to talk about Janet, this beautiful woman has gone above and beyond several times for me and my husband, and all the family we’ve sent her over several years, I will not go to anyone else or recommend anyone else to family. The first time I came in I was just a baby who had no idea how credit worked with a beat up truck that definitely shouldn’t have been driven there, and Janet not only helped me into a car I could afford, but mentored me in how to raise my credit, so that when I was ready I could come get what I wanted, instead of just what I could afford. She doesn’t make you feel stupid for asking questions, and she always makes sure that you understand what’s going on so that you’re not just rushing into this blind. Cannot recommend Janet enough, love that woman. More

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From the moment me and my husband started working with Janet at Findlay Chevrolet we had an amazing experience. We started working with her thru the phone and she sent us some options and when we told her Janet at Findlay Chevrolet we had an amazing experience. We started working with her thru the phone and she sent us some options and when we told her what car we liked she made it happen. Her communication was clear, there was no fluff , just facts and she was a pleasure to work with, she even stayed until closing to ensure we got to leave with our new car. Thanks Janet for all your help on this deal! Might I add, Jason in Finance was also a pleasure to work with. He was able to make the numbers work with what we budgeted and was very informative and very friendly. More

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This was by far the best experience I have ever had purchasing a car. I can't say enough good things about my sales person, David Rothback, who really made this a luxury experience. The dealership is b purchasing a car. I can't say enough good things about my sales person, David Rothback, who really made this a luxury experience. The dealership is beautiful and clean and the everyone is pleasant to deal with. Jason my finance person was amazing as well. I highly recommend purchasing a vehicle here. More

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The staff is so friendly and easy to deal with always professional . I definitely recommend. professional . I definitely recommend. More

by LVLUCKY13 Verified Customer Verified Customer

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