Newell Olmstead

So we decided to trade in our 2025 2500 Chevy Silverado LTZ which we LOVED for the NEW shiny 2026 3500 Black Widow Lifted Chevy Silverado at Findlay Chevy. Matt Masluk helped us with our purchase which we LTZ which we LOVED for the NEW shiny 2026 3500 Black Widow Lifted Chevy Silverado at Findlay Chevy. Matt Masluk helped us with our purchase which we couldn't be any happier. Matt has sold our family multiple cars over the years at Findlay Chevy which makes the process so smooth every time. Matt took all our info needed for the deal while we were at work so we didn't have to wait a long time at the dealership. Then when we were done with work Jason, in finance, had all our paperwork ready to sign, super efficient, and helpful, he answered all my questions about additional warranties which I Always get. Everything went really smooth in finance and then with delivery. The delivery team helped transferred our Onstar account from our old truck to our new truck. They then assisted us with adding our new truck to our my Chevy app so I would receive all my new points. They also helped transfer items from our old truck to our new truck. So helpful!! Now we were excited to hook up our trailer to the new truck however for some reason the truck didn't like shift gears when towing the trailer. Since all the modifications were done through Fox Factory, Bobby Carroll in Findlay service had to consult with them which would take awhile so Chevy provided us with a rental. Let's just say once you buy a top of the line Chevy Silverado it's really hard to drive an RST with no modifications, no cameras etc. Unfortunately our new truck was in the shop for over a month which was agonizing but Bobby never gave up trying to fix the problem. Fox Factory was not a great communicator and would go weeks without communicating but Findlay Chevy Service has always come through for us. Bobby even consulted other Part stores to see how they would handle the issue we were having. Finally Fox Factory sent the correct module that the Part store recommended and the truck drives like a dream and we couldn't be happier! Thank you to all of the Findlay Chevy Team from sales, to finance, to delivery, to parts, to service and to the multiple technicians that worked on our truck... we can't thank you enough! We greatly appreciate you all and You All are the reason we continue to purchase all of our vehicles from Findlay Chevy 🙌🏻 More

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Findley Chevrolet was a great and easy experience to buy a new car. They made everything painless and easy. I am honored to be able to say I bought a car from Findley. I also want to recognize Hector and Ne a new car. They made everything painless and easy. I am honored to be able to say I bought a car from Findley. I also want to recognize Hector and Newell for helping make this so easy. I appreciate you all. More

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The entire Findlay Team was beyond knowledgeable, professional, helpful and patient. 5 STARS seems way too low of a rating for my experience. Sam Litman (sales) defines knowledgeable professional, professional, helpful and patient. 5 STARS seems way too low of a rating for my experience. Sam Litman (sales) defines knowledgeable professional, listening and leading a totally positive experience from the showroom initial visit thru delivery and beyond. Martrell Fantroy (Finance) was exceptionally helpful in explaining and verifying service maintenance plan options in simple terms. If you are looking to purchase a Chevrolet, Findlay is the Place. More

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The staff is so friendly and easy to deal with always professional . I definitely recommend. professional . I definitely recommend. More

by LVLUCKY13 Verified Customer Verified Customer

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Lemons 🍋 Lemons 🍋! Don’t buy a car from this place unless you plan on making Lemonade 🍋 Great experience with my sales person Armando and the finance department Perso Don’t buy a car from this place unless you plan on making Lemonade 🍋 Great experience with my sales person Armando and the finance department Person but once I got into my vehicle an abs and traction control error message came on. 9/30/25 Brand new truck with 30 miles and I’ve been in a rental vehicle for a 30 days and have yet to drive my truck because the part is on back order. Spoke to the sales manager Nowell and he promised to pay my 1st months car payment. Great gesture considering I bought a truck drove it for 1 hour and now you have it in your shop for 30 days. Guess who’s avoiding my phone calls and not paying the payment. Yep. Finally got my truck back and guess what. Back in the shop 2 days later for the same issue. They kept my truck for another 7 days. Just picked it up AGAIN 9/15. I decided to drive to Cali from Vegas. Guess who’s stuck on the freeway with the same error message. Yep. I call the dealership. In distress. Sales manager Luis basically passes the buck and tell me I need to call GM and open up a lemon law complaint. I ask him ok. What’s the phone number. He doesn’t “have it” promised to call me back as I’m stuck on the highway. Guess what 48 hours later still no phone call. From the service team person Jose all the way up to management nobody wants to help or assist. They consistently ignore calls for help and ignore text messages. And and here’s the cherry 🍒 on top. I’m now getting a transmission error message that says service now or vehicle won’t be able to shift soon. I driven the truck a total of 5 times. Total 1100 miles and this dealership is ignoring me. Look at the pictures these lights on the bottom and error message. Look at the mileage. Imagine driving your family in a “new” vehicle like this where the brakes lock up and the car accelerates unexpectedly. And the dealership refuses to take action or responsibility. They literally have my same exact vehicle on the lot. Same price, color and specs but won’t just swap it out. We’ll see how this plays out More

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Great service and people. I tell everyone to shop here. Everyone is very kind and helpful. I tell everyone to shop here. Everyone is very kind and helpful. More

by T.OLMSTEAD Verified Customer Verified Customer

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I have bought 9 corvettes over the years and highly recommend this dealership. Be sure to ask for the salesman Sam who is extremely helpful! recommend this dealership. Be sure to ask for the salesman Sam who is extremely helpful! More

by xxxdazzlecox Verified Customer Verified Customer

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Great experience, everyone was friendly and helpful ! Would definitely recommend! Made purchasing a new car a smooth and easy process. Would definitely recommend! Made purchasing a new car a smooth and easy process. More

by moran.jenn Verified Customer Verified Customer

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They take there time to get the job done right every time and great customer service and great customer service More

by Matt Graham Verified Customer Verified Customer

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Great people to work with. Thanks Sal, George, and Newell for a no hassle, no pressure sale. Enjoyed the experience. for a no hassle, no pressure sale. Enjoyed the experience. More

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