Lovelie Balmes

So we decided to trade in our 2025 2500 Chevy Silverado LTZ which we LOVED for the NEW shiny 2026 3500 Black Widow Lifted Chevy Silverado at Findlay Chevy. Matt Masluk helped us with our purchase which we LTZ which we LOVED for the NEW shiny 2026 3500 Black Widow Lifted Chevy Silverado at Findlay Chevy. Matt Masluk helped us with our purchase which we couldn't be any happier. Matt has sold our family multiple cars over the years at Findlay Chevy which makes the process so smooth every time. Matt took all our info needed for the deal while we were at work so we didn't have to wait a long time at the dealership. Then when we were done with work Jason, in finance, had all our paperwork ready to sign, super efficient, and helpful, he answered all my questions about additional warranties which I Always get. Everything went really smooth in finance and then with delivery. The delivery team helped transferred our Onstar account from our old truck to our new truck. They then assisted us with adding our new truck to our my Chevy app so I would receive all my new points. They also helped transfer items from our old truck to our new truck. So helpful!! Now we were excited to hook up our trailer to the new truck however for some reason the truck didn't like shift gears when towing the trailer. Since all the modifications were done through Fox Factory, Bobby Carroll in Findlay service had to consult with them which would take awhile so Chevy provided us with a rental. Let's just say once you buy a top of the line Chevy Silverado it's really hard to drive an RST with no modifications, no cameras etc. Unfortunately our new truck was in the shop for over a month which was agonizing but Bobby never gave up trying to fix the problem. Fox Factory was not a great communicator and would go weeks without communicating but Findlay Chevy Service has always come through for us. Bobby even consulted other Part stores to see how they would handle the issue we were having. Finally Fox Factory sent the correct module that the Part store recommended and the truck drives like a dream and we couldn't be happier! Thank you to all of the Findlay Chevy Team from sales, to finance, to delivery, to parts, to service and to the multiple technicians that worked on our truck... we can't thank you enough! We greatly appreciate you all and You All are the reason we continue to purchase all of our vehicles from Findlay Chevy 🙌🏻 More

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I just purchased a third car from Findlay Chevrolet and I just really appreciated the patience that Jade Jessop and David had with me and my daughter. I was involved in a hit and run with my Tahoe that I had just really appreciated the patience that Jade Jessop and David had with me and my daughter. I was involved in a hit and run with my Tahoe that I had bought from you guys 8 years ago and it was super traumatizing and I'm just super grateful that you were able to get me into another car! More

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Friendly staff from sales team to Lana in the service center everything is great here center everything is great here More

by teecee7797 Verified Customer Verified Customer

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It was great working with Lovelie, Jhonny and Ali to get my car. Great service and great follow up my car. Great service and great follow up More

by khan Verified Customer Verified Customer

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I’m very happy with my experience. Bobby did an excellent job of taking care of my first maintenance along with isolating an alignment issue and not charging me for the repair. I have Bobby did an excellent job of taking care of my first maintenance along with isolating an alignment issue and not charging me for the repair. I have loved my truck and I certainly am very fortunate to have the Finley service team at my disposal. Thank you! More

by RUSSELLCARRICK Verified Customer Verified Customer

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Great dealership to work for. Awesome management and well organized group : ) what else can I say but 5 stars overall organized group : ) what else can I say but 5 stars overall More

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Super clean place to shop at! awesome staff Super happy that this is my neighborhood dealership if I need service I'll definitely take it to them that this is my neighborhood dealership if I need service I'll definitely take it to them More

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Out of state Bought a new Silverado back in March, was grossly overcharged on sales tax and their is no way to recoup the 1400.00 dollars overpaid, I did have a lo Bought a new Silverado back in March, was grossly overcharged on sales tax and their is no way to recoup the 1400.00 dollars overpaid, I did have a lot of people tell me sorry about that, not a good answer for a busneiss that relies on honestly, this is not an one time thing found out back a few years ago they did the same thing on a different new car. I purchased Very disappointed More

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