Jason Paez | Page 16

Good communication. I had to ask for some docs I wanted. Got some of them but not all I requested. I had to ask for some docs I wanted. Got some of them but not all I requested. More

by PURPLEMTN2 Verified Customer Verified Customer

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Good customer service very nice service advisor help me a lot thank you fast service lot thank you fast service More

by MELLYSA207 Verified Customer Verified Customer

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DO NOT GO TO THIS LOCATION. This 1-Star review is for the advisor named Peter Yee. My mom owns a brand new 2021 Mercedes GLB and been serviced by Peter Yee since her 1st service This 1-Star review is for the advisor named Peter Yee. My mom owns a brand new 2021 Mercedes GLB and been serviced by Peter Yee since her 1st service appointment and we picked him because he speaks Chinese to help with my mom’s language barrier. What an irony he did none of those. We recently discovered her 2 front tires were extremely worn off almost bald, but the 2 rear tires are like brand new.My mom said Peter has been advising her no need to rotate in the past service appointments (mind you those appointments costs average $500+ each). I immediately scheduled her an appointment for today to get new tires and left a note demanding a reason why Peter is giving such bad advises. My mom said Peter brushed her off without giving a proper explanation, in addition she got charged a labor fee about $300 to align and install her new tires. The invoice doesn’t even specify what services were performed and what those labor was for. Ridiculous. More

by Kammie Verified Customer Verified Customer

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The staff very friendly and professional. Take care of my concern and solved my problem immediately. Very nice. Take care of my concern and solved my problem immediately. Very nice. More

by YAMTO_TSUI Verified Customer Verified Customer

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Very professional, straight to the point, respectful clean and hospitable.. given attention to detail full satisfaction respectful clean and hospitable.. given attention to detail full satisfaction More

by WORLDOFDESIGN Verified Customer Verified Customer

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The service is excellent with a touch professionalism. The service representative, Danny, is well trained really knows his jobs. he deserved a recommendation. The service representative, Danny, is well trained really knows his jobs. he deserved a recommendation. More

by joey.eugenio Verified Customer Verified Customer

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Our salesman, Sam, was very helpful, honest, and very knowledgeable in the vehicle I purchased. knowledgeable in the vehicle I purchased. More

by ALBIDREZEQ Verified Customer Verified Customer

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Courteous and caring, took cared of my issues even prevented me from leaving due to safety issues prevented me from leaving due to safety issues More

by PAN91776 Verified Customer Verified Customer

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Manager almost punch me don’t buy there. Also avoid the sales guy named Roberto Quiroz Also avoid the sales guy named Roberto Quiroz More

by REYESVIPTRANSPORTATION Verified Customer Verified Customer

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Really poor interés in helping the customer, did not resolve the issue, I believe they should inform the customer daily on how the process it’s going I had to reach out to the tech multiple times with n resolve the issue, I believe they should inform the customer daily on how the process it’s going I had to reach out to the tech multiple times with no reply asking for an update. The worst service I ever had More

by jleyva Verified Customer Verified Customer

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