Jason Paquette | Page 6

Outstanding customer service. Always a pleasure to visit the dealership and service center. Adrienne in service is very professional and cares about her customers. Thank you Always a pleasure to visit the dealership and service center. Adrienne in service is very professional and cares about her customers. Thank you More

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Excellent dealership! Great customer satisfaction! Handy's Toyota is the best! Professional, courteous, and skilled employees will always get my business! It's always sin Great customer satisfaction! Handy's Toyota is the best! Professional, courteous, and skilled employees will always get my business! It's always sincere pleasure to walk into Handy's!!! More

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Victoria is always a pleasure to work with! We purchase all of our vehicles, and have all of our service performed, with Handy Toyota. Top notch! We purchase all of our vehicles, and have all of our service performed, with Handy Toyota. Top notch! More

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I am incredibly dissatisfied with my experience while my car was being serviced at Handy Toyota. I thought the estimated costs and fees were transparent while work was being done on my car. However a commun car was being serviced at Handy Toyota. I thought the estimated costs and fees were transparent while work was being done on my car. However a communicated ~$900 total bumped to ~$2000 AFTER the work had been done on my car, due to a labor fee of over $1000. When looking at the paper work, I was charged for 8 hours of labor service when my car was only in the garage for 4 hours. When picking up my car, Ethan Raymond, who had been communicating with me was no longer there, so I paid and immediately called him to figure out what had gone wrong, communicate my frustration about the lack of (or select) transparency, and be refunded the $500 I was overcharged in labor fess. I have now called Ethan Raymond twice and Jason Poquette once within a week, both no answer or call return - complete radio silence. More

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Easy and professional to schedule an appointment. Saturday appointments are very convenient seeing how I use my Tacoma Monday thru Friday for work. I have dealt with Ethan and all the services writer Saturday appointments are very convenient seeing how I use my Tacoma Monday thru Friday for work. I have dealt with Ethan and all the services writers many times with great results! More

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Allen and Jason were very helpful in performing a multi point inspection on short notice. point inspection on short notice. More

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Darren was incredibly kind, helpful and knowledgeable today while my vehicle was being serviced at Handy Toyota. today while my vehicle was being serviced at Handy Toyota. More

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Always friendly. Clear information. I’ve been really pleased with the service and the shuttle driver is a gem. Clear information. I’ve been really pleased with the service and the shuttle driver is a gem. More

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I always get great service on my Prius! Tory and the entire team are terrific to work with! Tory and the entire team are terrific to work with! More

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I went in for a simple oil change, inspection and multi point inspection on a fairly new 2022 vehicle (4100 miles). I’ll just say the service was far from flawless. However, I have to commend the service point inspection on a fairly new 2022 vehicle (4100 miles). I’ll just say the service was far from flawless. However, I have to commend the service dept for commiting to taking the car back a 2nd day and doing what I thought was the right thing to do even though, in my opinion, I believe they struggled to think they did anything wrong. More

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