Jason Saephanh | Page 27
Express Maintenance Advisor
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Specialties & Trainings
TOYOTA EXPRESS ADVISOR
286 Reviews
Write a Review286 Reviews of Jason Saephanh
July 17, 2018
Tire trouble The service team at Maita Toyota is truely one of the best. I came with a nail in my tire and when they told me they couldn't patch it I was ready to The service team at Maita Toyota is truely one of the best. I came with a nail in my tire and when they told me they couldn't patch it I was ready to wait a week for my new tire but they had it ordered that day and ready to be put on the next afternoon. More
July 16, 2018
Great Customer Service Jason is very reliable, trustworthy and professional. He always makes our service a pleasant visit which is very helpful when you are having car issue Jason is very reliable, trustworthy and professional. He always makes our service a pleasant visit which is very helpful when you are having car issues. More
July 11, 2018
Great Service! Great customer care/service! Jason took extra care to make sure my car service was finished on time, Art is the best greeter and checks-me-in with a b Great customer care/service! Jason took extra care to make sure my car service was finished on time, Art is the best greeter and checks-me-in with a big friendly smile every time I come in! Thank you! More
Other Employees Tagged: Art
July 09, 2018
Great Buying Experience From the experience purchasing the vehicle to the service departments professionalism hard to find a better Toyota dealer anywhere. Over 40-years deal From the experience purchasing the vehicle to the service departments professionalism hard to find a better Toyota dealer anywhere. Over 40-years dealing with new car purchases and service department this is by far the best ever. More
Other Employees Tagged: Colette Shouger
July 09, 2018
Why aren't you in Yolo County?!? Living in Woodland, I've been servicing my Toyota at a non-Maita dealership. My first vehicle was purchased and primarily serviced at the Auburn Blvd Living in Woodland, I've been servicing my Toyota at a non-Maita dealership. My first vehicle was purchased and primarily serviced at the Auburn Blvd location and I didn't realize how much I missed it until I made a hail-Mary stop on Friday to get an overdue oil change / fill. The entire staff was accommodating, friendly, and helpful. No lectures (even though it was likely due) about regular appointments, but rather education about when my next appointments should be. I realized how much better my car ran after visiting your location (even compared to when I would drive away from the other dealership's service department). I appreciated that my tires weren't insanely over-inflated as well. Although it's out of the way, I think I'll be making Maita home for my service appointments from this point forward. This is primarily due to the service and treatment I received from Jason. But seriously, if you would open a Toyota maintenance shop in Yolo County, that would be divine. I think the residents just go to the current one because of location convenience. PLEASE come to Woodland. More
July 08, 2018
Maita is the best I bought 3 cars at Maita Toyota and I alway have great experience here. Whenever I want a new car, I think about Maita. The services is so wonderful. I bought 3 cars at Maita Toyota and I alway have great experience here. Whenever I want a new car, I think about Maita. The services is so wonderful. Thank Maita. More
Other Employees Tagged: Leslie Maita, Bryce Shibata, Mohammad Haddadi , Sami Bolad, Chuck Dean, Robert Escobosa, Marko Glubochansky, Mustafa Rashid, Sigi is the best seller
June 29, 2018
Free Oil Change & tire pressure check The person who initiated my visit noticed that the front driver's side wheel cover was hanging off and it appeared that one or two of the "tabs" had b The person who initiated my visit noticed that the front driver's side wheel cover was hanging off and it appeared that one or two of the "tabs" had broken. I was told that you could buy a new set of 4 of these covers there at Maita for about $50. Well, I mentioned that I didn't have the funds right now to buy 4 new wheel covers. When I left the front driver's side wheel cover looked fully in place and so did the back drivers side wheel cover (this is the tire that I had been told was low on pressure and I wanted Maita to double-check it). Within hours, I noticed as I was pulling in to work , one of the wheel covers fell off and went rolling by me!! I stopped and picked it up in the parking lot and noticed that both the front and the back driver's side wheel covers were missing!! I bought the car in October and have not had these fall off until the same day that Maita has checked my tire pressure and told me I can buy new wheel covers there! Is this a coincidence??? I am so disappointed to have to drive my car right now without two of the wheel covers...not sure when I can afford to buy a new set of four! More
Other Employees Tagged: I'm not sure if it was Jason or not who I worked with...I don't have my paperwork with me and I don't see the person that I worked with listed.
June 11, 2018
Service Maita employees are very friendly and professional. I just wished after car was services they washed it like other local dealers do. Also it would b Maita employees are very friendly and professional. I just wished after car was services they washed it like other local dealers do. Also it would be nice if they still had shuttle service. But everything else was great. More
May 30, 2018
Very professional and fair Mark Hylton has always been an excellent service advisor. However, he was out of the office last week so I had a chance to work with Jason. He was v Mark Hylton has always been an excellent service advisor. However, he was out of the office last week so I had a chance to work with Jason. He was very personable and honest. He told me exactly what my car needed and did not try to up-sell me! I was very happy with the customer service and fair pricing as well. Thank you. More
Other Employees Tagged: Mark Hylton
May 28, 2018
Servicing Staff are efficient, friendly and knowledgeable.. Servicing of car, even without appt., is treated as a priority and is quick and reliable, and done Staff are efficient, friendly and knowledgeable.. Servicing of car, even without appt., is treated as a priority and is quick and reliable, and done with a great attitude! More