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Jason Secor
Jason Secor at Liberty Mazda
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Jason Secor | Page 3

Service Manager

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
188 Reviews
4.9

188 Reviews

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188 Reviews of Jason Secor

November 01, 2023

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Employee Rating

The service at Liberty is always great. I feel like family. Carrie explained everything to me and was very helpful. More

by LORIANNABERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Carrie Hoffman, Alana Alvarez

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Nov 02, 2023

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. Carrie and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2023

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Employee Rating

Liberty Mazda has knowledgeable, competent and reliable people working for them. We are on our second vehicle with them. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Bradley Coleman , Jason Nye

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Oct 22, 2023

Liberty Mazda responded

Thank you, Sue, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 16, 2023

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Customer service was professional, yet personable, accessible and attentive, reliable and respectful. I felt like a valued customer! More

by PD1DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier , Zach Apruzzese

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Oct 17, 2023

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 11, 2023

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Employee Rating

Carrie was really great to deal with. She heard my concerns, even after I pushed back on some issues. She was awesome to deal with, as is everyone at Liberty Mazda. More

by WKABLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Carrie Hoffman

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Oct 11, 2023

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Carrie delivered such a great experience!

October 06, 2023

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Very attentive and detail oriented. Upfront with the assessment and cost and prioritizing work. Very satisfied. More

by jamessarah176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Oct 09, 2023

Liberty Mazda responded

James, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

September 25, 2023

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Thank you Mazda for super service, very nice and clean building and also friendly workers. Thank you very much❤️ More

by Roman Piekulski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Bradley Coleman, Craig Fournier, Alana Alvarez , Zach Apruzzese

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Sep 26, 2023

Liberty Mazda responded

Thanks, Roman! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

September 21, 2023

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Liberty Mazda Hartford has an amazing service department. Your Service Manager Jason is the absolute BEST! His leadership is the reason the team is so good snd that I remain a loyal customer. Jason makes ev More

by Sue mangini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Sep 23, 2023

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 20, 2023

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Excellent service, consistent high quality work. I trust this dealer and service department to take care of my Miata and give me honest and fair recommendations and advice for service. More

by dan.ciota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Sep 20, 2023

Liberty Mazda responded

Thank you, Dan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 17, 2023

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Never bringing my car back to this place again. They scratched my car, took it home without informing me. Said they would fix my car but the scratches very much are still present. Very unprofession More

by Lauren Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carrie in service

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Sep 18, 2023

Liberty Mazda responded

Lauren, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 17, 2023

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Employee Rating

Very customer focused, always keep me informed via a video as to what is wrong and what they are doing. Trust them completely! More

by SUEELLENHEWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Piacenta , Zach Apruzzese, Brandi Waitt

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Sep 18, 2023

Liberty Mazda responded

SueEllen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

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