Jason Simons | Page 97

Great customer service and friendly staff The lady that worked with me was very nice and listed to my concerns she got me a free tire rotation since I didn't need it the previous time I had my The lady that worked with me was very nice and listed to my concerns she got me a free tire rotation since I didn't need it the previous time I had my oil changed. More

by SUZIEQ2Q.608KPI Verified Customer Verified Customer

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Amazing staff! Staff is always professional! I'm always treated with courtesy and a smile. It truly is the only reason that I go there is because of the staff! Thank Staff is always professional! I'm always treated with courtesy and a smile. It truly is the only reason that I go there is because of the staff! Thank you! More

by ta_golden Verified Customer Verified Customer

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Key fubb and transmission flushed Jason the service manager was extremely helpful and polite and listened to what I needed. I was told it be longer than what it really was. Jason the service manager was extremely helpful and polite and listened to what I needed. I was told it be longer than what it really was. More

by Bobbi Verified Customer Verified Customer

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Good enough Well I just hate the way they turn on your emergency flashers and leave the car. Why not caps like other service places. Mine I have diodes in to run Well I just hate the way they turn on your emergency flashers and leave the car. Why not caps like other service places. Mine I have diodes in to run led lights. They get smoking hot when left on. But why put that wear and tear on any car? The other thing is they act like you aren't doing recommends service when you refuse things like oil additives and filters that for 85 bux you can replace for 30. They never would rotate my tires so I went to Discount and bought my own because they will rotate your tires and rebalance them at any time. They are quick and thus time they didn't reset all my systems like last so....good enough and friendly enough More

by RAFF2STER Verified Customer Verified Customer

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No Extras I was happy to come in for one service and leave, having only had that service completed. There was no pressure to buy into things that I didn't come I was happy to come in for one service and leave, having only had that service completed. There was no pressure to buy into things that I didn't come for. That's a rare find! More

by TREGIA7997 Verified Customer Verified Customer

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Service review Was kept informed of wait times throughout the process and and had all service described in detail before being performed. Jason was very friendly and Was kept informed of wait times throughout the process and and had all service described in detail before being performed. Jason was very friendly and courteous (in a very busy environment). Would recommend Havana Nissan! More

by CFOLLWEILER Verified Customer Verified Customer

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Informative and agreeable Went in for a routine oil change, but I had a few concerns to bring to the service team. Everything was addressed and explained to me in a reasonable Went in for a routine oil change, but I had a few concerns to bring to the service team. Everything was addressed and explained to me in a reasonable amount of time, and I was given quotes for recommended services/repairs without feeling any pressure to make a decision. More

by ERIN Verified Customer Verified Customer

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efficient and friendly Have been going to Tynan's Aurora for 20 years. Always get excellent service .They are very efficient and always courteous. I have never had a bad exp Have been going to Tynan's Aurora for 20 years. Always get excellent service .They are very efficient and always courteous. I have never had a bad experience there. More

by BHENKLE399 Verified Customer Verified Customer

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Quick & Friendly! The service department did a wonderful job of taking care of my new car. The oil change was done in a timely manner, and the staff was super friendly! The service department did a wonderful job of taking care of my new car. The oil change was done in a timely manner, and the staff was super friendly! Thank you for everything! More

by SiSi17 Verified Customer Verified Customer

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Oil Change Incompetence I took my Rogue to Tynan’s for an oil change Saturday. By Tuesday there was about half a quart of oil on my garage floor. Thank God I barely drove it I took my Rogue to Tynan’s for an oil change Saturday. By Tuesday there was about half a quart of oil on my garage floor. Thank God I barely drove it on the days in between. I brought the car back to them and they fixed it (as far as I can tell) but they were rather nonchalant about the fact that their technician didn’t tighten the cap enough so it wouldn’t leak. Now I get to clean up an oil slick the length of my car from my garage floor. Why pay the dealer $20 more for an oil change when I can go to Jiffy Lube and not have to degrease my garage afterwards? More

by SHEA.JOSHUA Verified Customer Verified Customer

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