Dealer Reviews
Cars for Sale
Dealer Log In
Jason Upham
Jason Upham
Sales Manager | Owner Loyalty Manager
Ed Martin Nissan
802 N Shadeland Ave
Indianapolis, IN 46219
275 Reviews
At Ed Martin Nissan on Shadeland Ave, we consider our guests and owners our “car family”. With our upfront and transparent sales and service purchase process, our goal is to create a guest experience customized to your specific wants and needs. Our dealership is proud to be the recipient of the Nissan Award of Excellence for outstanding customer service for 2018, 2019, 2020, 2021, 2022, 2024 and this year in 2025! AND....we are the Cars.com Dealer of the Year 2025! I want to be your car advocate, assisting you every step of the way. We want to guide you through options based on your time frame, your preferences, and your wants and needs. Welcome and feel free to reach out to me anytime at 317-359-9231.
Read moreDealership Experience
8 yrs, 2 mos
Industry Experience
11 yrs, 1 mo
Specialties & Trainings
Certified Sales Manager
Certified Owner Loyalty Manager
Certified Nissan Internet Manager
Languages Spoken
English
Employee Video
275 Reviews
Write a Review
275 Reviews of Jason Upham
April 18, 2026
I had the best experience working with Caleb and the whole team at Ed Martin. Caleb is very knowledgeable, patient and helped me throughout the entire process. He even called me a few days later to see whole team at Ed Martin. Caleb is very knowledgeable, patient and helped me throughout the entire process. He even called me a few days later to see how things were going with my new Rogue. That’s customer service at its finest. I’d recommend Caleb and Ed Martin to anyone. More
by Ksmccorkle
Other Employees Tagged: Jordan Estrada, Mike Demetriades, Caleb Raymer
April 14, 2026
We had a wonderful experience with Karisa. She answered all of our questions and helped get us into a new Pathfinder and a new Frontier. The entire team was friendly and informative through th She answered all of our questions and helped get us into a new Pathfinder and a new Frontier. The entire team was friendly and informative through the entire process. Thanks to the team for a wonderful purchasing experience. More
by miketilstra25
Verified CustomerOther Employees Tagged: Mark Clouse, Karisa Randhawa
April 14, 2026
The dealership worked as a team. The salesperson, sales manager, and finance coordinator were great to work with. The salesperson, sales manager, and finance coordinator were great to work with. More
by Irvingtonjason
Other Employees Tagged: Mark Clouse, Ken Copley
April 11, 2026
Very personable and helpful. No pressure or sales tactics. Upfront and honest. Easy to work with. No pressure or sales tactics. Upfront and honest. Easy to work with. More
by irvingtonjason
Other Employees Tagged: Ken Copley
April 07, 2026
Karisa was very helpful in selling us not one, but 2 new vehicles. She was very thorough in explaining all of the details. The dealership has a great selection to choose from. vehicles. She was very thorough in explaining all of the details. The dealership has a great selection to choose from. More
by dmtilstra
Other Employees Tagged: Mark Clouse, Karisa Randhawa
March 31, 2026
Karisa made the entire process quick and easy, everything went so smoothly from start to finish. The finance team was fast, professional, and there was absolutely no high-pressure sales. After everything went so smoothly from start to finish. The finance team was fast, professional, and there was absolutely no high-pressure sales. After the sale, someone from the service department took the time to help me get my Apple CarPlay working, and he was so friendly and helpful. The entire team, from the sales manager down, was outstanding. Everyone was kind, professional, and made this another great car-buying experience (2nd car bought from Karisa). Highly recommend! More
by jjno9480
Other Employees Tagged: Karisa Randhawa , Jordan did financing paperwork. The service person’s name has escaped me.
March 06, 2026
Great dealership very transparent and they actually care about your needs and budget i definitely recommend seeing Kenneth for your vehicle needs if I could give more stars I definitely would thank you Kenn about your needs and budget i definitely recommend seeing Kenneth for your vehicle needs if I could give more stars I definitely would thank you Kenneth for all your help More
by Andrew S.
Other Employees Tagged: Jordan Estrada, Mark Clouse, Ken Copley, Russ Eller, Mike Demetriades, Karisa Randhawa, Caleb Raymer, Carson Wireman, Stephanie Zaragoza
February 21, 2026
Ken and Jason were very professional and knowledgeable in helping me look for a new car, very nice! helping me look for a new car, very nice! More
by Princesslex1210
Other Employees Tagged: Ken Copley, Mike Demetriades, Mike Mason
February 19, 2026
This dealership was well-stocked and very knowledgeable. I felt supported and appreciated by their staff. I felt supported and appreciated by their staff. More
by Rachellemartin12
Other Employees Tagged: Mark Clouse, Karisa Randhawa
February 17, 2026
This was my first experience financing any car let alone a brand new one. Things went better than expected and will definitely be using Ed Martin Nissan in the future. a brand new one. Things went better than expected and will definitely be using Ed Martin Nissan in the future. More
by spencerinabox
Other Employees Tagged: Mark Clouse, Ken Copley
