Worked with Russ, who was an excellent and knowledgeable individual. He knew the ins and outs of the history of the building, the land, the cars, you name it! Came in for a specific vehicle, knew the price going in and that’s the price that was shown. Appreciate the effort put in!
Thank you so much for the wonderful review of our team and dealership. We truly appreciate your business and want to welcome you to the Ed Martin family!
July 12, 2019
"Old style customer service in a modern day world. "
My wife and I just completed a purchase transaction with Ken Copley from Ed Martin Nissan at the Indianapolis location. Since we drove over 100 miles to purchase our new Titan HD we’d never met Ken; everything was done via text and email. To the dealerships credit we found Mr. Copley to have the skills and integrity not often found in today’s automotive businesses. We had such a positive experience my wife decided to buy a Armanda from Ed Martin Nissan and Mr. Copley. We couldn’t be more pleased with our experience.
I came back to this location of Ed Martin because I new this guy’s goal is to make you happy. Transaction was decent, they really took the speed and effort I needed this day. Everything went smooth, I didn’t feel pressure and they really worked around my budget and give me nice features on my new car. My daughter and I are very happy.
A friend suggested I contact Mason about a car I was interested in online. He was able to give me a good idea on trade-in value and got most of my financial info via phone/text. When I came in the next day paperwork was ready to go and the purchasing process was fast and smooth. This was a stress free and my easiest car purchase I have ever made. I highly recommend Mason when you come here.
I worked with Russ to get my used 2015 Murano platinum. It was quick, painless and he was very helpful. I’m very happy with my decision to purchase at Ed Martin Nissan. I recommend working with Russ! He’s knowledgeable and he made sure I was going to be getting everything I wanted/needed. Thanks Russ!
It was a pleasure to work with Tom and Mark and meet everyone in the service department. The sales staff was upfront and informative. No deceptive or pushy gimmicks to get me to buy the vehicle. I liked the smaller dealership because it is personable and had a relaxed environment. I was shown around and greeted by those that worked their. I'm pleased with my purchase and the price was below market. If I have any questions or issues I am sure the staff would go out of their way to help. A big shout out to Tom and the staff at Ed Martin Nissan!