195 Reviews
Write a ReviewDealership Experience
8 yrs, 11 mos
Industry Experience
24 yrs, 3 mos
Specialties & Trainings
Elite Master Certified
195 Reviews of Javier Carvente
June 05, 2018
Happy Experience! I just bought Mazda3 and loving it!!! Staff are friendly and knowledgeable and made my car buying experience a pleasant one :) Javier and Robert answe I just bought Mazda3 and loving it!!! Staff are friendly and knowledgeable and made my car buying experience a pleasant one :) Javier and Robert answered all my questions. More
Other Employees Tagged: Robert Nelson, Debbie
May 29, 2018
Best buying experience ever The people at OC Mazda truly love their job and it shows in their interactions with their customers from the start! Javier let us decide what car we m The people at OC Mazda truly love their job and it shows in their interactions with their customers from the start! Javier let us decide what car we may want on our terms which was so refreshing! Jeff is a very active GM and greets everyone with a smile! Debbie was so down to earth and made the final step exciting. Anyone looking for a Mazda in SoCal should check out this dealership first! More
Other Employees Tagged: Jeff Walker , Debbie in finance
May 25, 2018
Bought hard to find Mazda3 5-door I was looking for a very specific Mazda3 (red, hatchback, touring trim with a manual transmission). The dealership and Robert in particular were inst I was looking for a very specific Mazda3 (red, hatchback, touring trim with a manual transmission). The dealership and Robert in particular were instrumental in helping me locate the vehicle in question and having it arrive at the dealership prior to the holiday weekend. It was a very quick and painless process, and they were very willing to work with me on pricing based on competitive quotes from other dealerships. More
Other Employees Tagged: Victor Centeno, Janell Keogh , Robert Nelson
May 07, 2018
Great customer service! We purchased a used car for our college student and worked with Javier. Very nice salesman. Not pushy, Provided several other car options that we ori We purchased a used car for our college student and worked with Javier. Very nice salesman. Not pushy, Provided several other car options that we originally would not have considered. We ended buying one of the vehicles Javier provided as an option. Appreciated his insight into the vehicle features and his honesty. Debbie the Finance manager was also very personable, efficient and assisted in our positive experience More
April 03, 2018
Javier is amazing!!! Had a great experience today at Mazda!! The stuff is great and really helpful thanks Javier and Sammy, you guys are excellent on what you do! Great p Had a great experience today at Mazda!! The stuff is great and really helpful thanks Javier and Sammy, you guys are excellent on what you do! Great people skills! More
March 24, 2018
Javier was the reason The makeshift nature of the deal shift at the moment can take a little getting used to. But that's just me since i had to visit 2 times. There is a lo The makeshift nature of the deal shift at the moment can take a little getting used to. But that's just me since i had to visit 2 times. There is a lounge out back and i suggest you highly use that while you wait around. But other than that, Javier took great care of me. While we had other offers, i think it was the helpful nature of Javier that had me coming back. People are usually chill here and will work out a deal suitable to you. I"m happy with the car we leased and look forward to returning again. More
March 20, 2018
Love my Mazda I love my Mazda and the experience at OC Mazda. Javier was amazing and worked so hard to get me the exact car I wanted. I have owned many brands of SU I love my Mazda and the experience at OC Mazda. Javier was amazing and worked so hard to get me the exact car I wanted. I have owned many brands of SUVs and the Mazda CX-5 is my absolute favorite. Thank you for everything. Alison More
December 24, 2017
Best customer service Javier helped me and my family out to find the car I wanted. He was considerate and friendily. Javier was flexible in hearing our concerns and request Javier helped me and my family out to find the car I wanted. He was considerate and friendily. Javier was flexible in hearing our concerns and requests for the price of the car. Thanks to him the process was quick and favorable for all. Thank you, Javier and Mazda!!!!! We will most definitely be back to find a car for my brother. More
December 08, 2017
Attentive and professional Any time I drive out of a dealership happy deserves high praise. Javier Carvente helped from the very beginning to the very end. Extremely patient, ki Any time I drive out of a dealership happy deserves high praise. Javier Carvente helped from the very beginning to the very end. Extremely patient, kind, and attentive to make sure we were more than happy. Not loud or pushy in the slightest, but very professional, knowledgeable, and funny! I would definitely recommend Javier at Tustin Mazda. A unintimidating process and a very pleasant experience overall. More
October 02, 2017
Worked very hard for me, and low sales pressure Overall, the salesman was very helpful finding the car and options I was looking for, and when the car I purchased was reportedly damaged before deliv Overall, the salesman was very helpful finding the car and options I was looking for, and when the car I purchased was reportedly damaged before delivery, they negotiated a very fair deal on the next level up. I never felt pressured to buy extras when I declined them, and they seemed very transparent and open. Highly recommended. More
Other Employees Tagged: "FROG" Chad Kirkwood