Javier Velazquez | Page 2

Javier is wonderful! Nice and patient. He took us on a wonderful test drive and helped us look at different finance options! Nice and patient. He took us on a wonderful test drive and helped us look at different finance options! More

Helpful 0

Report | Print

OMG AMAZING! !! Kind, respectful, transparent, honest, thorough, great listeners, and so much amazing-ness!!! Granted I have only been to 2 other dealerships !! Kind, respectful, transparent, honest, thorough, great listeners, and so much amazing-ness!!! Granted I have only been to 2 other dealerships - but both did shady sales techniques… ROYAL MOORE DOES NOT. People are all different so there may be bad experiences once in a while - but the chances of that happening here is VERY LOW. My sister has been to many dealerships and has also said she has never been as impressed as she is with this place!! And a few friends and coworkers have said the same thing about this place!! Absolutely true!! They never put me in a bad car to convince me to get one they wanted to sell… every car they showed me was is amazing condition and had what I wanted… it was about ME. Every person we dealt with was transparent!!! And kind!! I started off messaging Javier and he checked in a lot- but Josh Templeton helped me throughout… He pulled the PERFECT CAR. Unfortunately I couldn’t afford that one but then he found two older models that were AMAZING and STILL had everything I wanted! And when Josh wanted to make sure that information was accurate and my situation was complicated- he got Adam… and Adam walked me through what would happen and expect and wouldn’t let me tell him my ACTUAL BUDGET!! He was like- we are gonna get you in the best car in your budget to help get you on your feet and we aren’t going to let you get into something you can’t afford that will put you right back where you came out of. When we came back to get the car with down payment- Josh was helped again and Javier came and said hi and we chatted for a bit… Josh was super cool, nice, fun to talk to- And I put the head rest on backwards to see if I could turn it around and I got it stuck and he helped and didn’t make me feel dumb or bad!! (It’s okay- I took that car home with me hehehehe) Cole came and helped explain rates and also didn’t give me factual numbers- was transparent about the fact that there are other factors that could change it down the road. I went home with an amazing car today and had an amazing time with the staff and amazing experience!!! AMAZING AMAZING AMAZING!! More

Helpful 0

Report | Print

Josh, Adam, and Cole were amazing and friendly! Not pushy but honestly wanted to help. My wife and I will definitely come back! Not pushy but honestly wanted to help. My wife and I will definitely come back! More

Helpful 0

Report | Print

Javier was the best car salesperson I have ever worked with. He answered all my questions, was enthusiastic and personable. I’m grateful he made my experience both fun and rewarding. Thank you so much J with. He answered all my questions, was enthusiastic and personable. I’m grateful he made my experience both fun and rewarding. Thank you so much Javier! More

Helpful 0

Report | Print

Javier was super helpful, I felt like the quality we were getting was what we went in looking for. There was no pressure and he was super honest and helped get us the best deal within our price range. I woul getting was what we went in looking for. There was no pressure and he was super honest and helped get us the best deal within our price range. I would definitely recommend Javier and Royal Moore to my friends and family members. It was our first time buying a car and I’m happy Javier was the guy to help us! More

Helpful 0

Report | Print

Javier was very honest and transparent with everything. Came in with a vehicle in mind, but Javier was able to recommend a newer one that fit our budget. Easy and friendly to work with. Came in with a vehicle in mind, but Javier was able to recommend a newer one that fit our budget. Easy and friendly to work with. More

Helpful 0

Report | Print

Love the vibes and energy here. Thank you all for the epic deal and service. Thank you all for the epic deal and service. More

Helpful 0

Report | Print

The facility was clean. The employees were professional and friendly. We would recommend them to friends and family. The employees were professional and friendly. We would recommend them to friends and family. More

Helpful 0

Report | Print

Javier was knowledgeable and friendly - buying a car was a great experience. Very happy with the process a great experience. Very happy with the process More

Helpful 0

Report | Print

I was genuinely pleasantly surprised by my experience at Royal Moore Subaru. I was greeted warmly and treated respectfully by all of the staff, which is especially significant to me as a woman who came to t Royal Moore Subaru. I was greeted warmly and treated respectfully by all of the staff, which is especially significant to me as a woman who came to the dealership by myself. I cannot speak highly enough of Javier! He was very transparent, championed for me during the financial process, explained everything gently and thoroughly, and overall was a lovely person to work with. More

Helpful 0

Report | Print