"Wish I would have done it sooner!"
If I would have stopped at this dealership 2 months ago when I started my new vehicle search, I would have had less anxiety and stress over the new car process.
Andrew listened to what I needed and it made the search much smoother and quicker. His experience and knowledge, along with his patience, as I navigated my list of questions was refreshing.
I may go back just to say hello! :)
"Outstanding car buying expereince"
- Nancy D
Everyone I dealt at this dealership was great. I "e-shopped" and "e-negotiated" with a dozen dealerships for the same car. Could have saved myself the trouble, as Mealey gave me the lowest price of all the first time, without negotiation, but at least I know now I got the best deal possible. Unlike the others, they have no dealer fee (ok, just $95 to wash, gas, set up etc - I can live with that, compared to others insisting on up to 10x that much) which helps a lot on price transparancy. Everything and everybody was straightforward and above board. My in -transit car came in 10 days before predicted. When we got to the dealership to pick it up, David S spent a ton of time walking us through everything and test driving until I was sure everything was in perfect working condition. Dave R was the primary internet contact for my deal, and he was great - communicating on everything I requested, and absolutely no pressure or BS from either of these guys. Met Jay over at the service dept. when I had a couple technical questions the Daves couldn't answer (extra points for not just "making something up" guys), and got straight info on exactly what I asked - another great guy. The finance guy I think was pretty new and I don't recall the name (John?), but he was very pleasant to work with as well. Diana D was in the email loop to pick up the communications when Dave was on the phone with other customers, but I never got to meet her. Happy to recommend this dealership for anyone who is car shopping and would rather short cut the usual car sales BS. Thanks to you all!
"Outstanding service at a great price"
Don Mealy Sport Subaru has done an excellent job of maintaining my 2017 Impreza. They are very friendly and exceptionally competent. Jay Banks is outstanding, providing updates while I wait and answering all of my questions quickly and clearly. I highly recommend the dealership and Jay as your Service Advisor!
2 days after purchasing a new Outback, I got a flat tire due to a road hazard. I made an appointment with Justin at the service center for the next morning. When I got there Jay checked me in. He was super friendly. Justin was also at the counter and remembered the conversation we had the day previous. As I was waiting for my car to finish up, both were extremely friendly and we had a great conversation. Keep these two at the desk. They are an asset.
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